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Customer reviews: C‑EDD: Estimated Delivery Date

Develop by Coder

Reviews (679)

Overall rating
4.8

What Merchants Think

Merchants have generally had a positive experience with the "C‑EDD: Estimated Delivery Date" app, praising its user-friendly interface and effective functionality in displaying estimated delivery dates. The app is described as a must-have for businesses on Shopify, offering valuable enhancements to customer satisfaction and potentially boosting sales by providing clear delivery information. While there are some concerns about the complexity of initial setup and rare technical glitches, the app's strengths are well-supported by prompt and effective customer service.

Key Strengths

  • Excellent and prompt customer support, often described as outstanding and responsive.
  • User-friendly interface with easy setup and extensive customization options.
  • Enhances customer shopping experience by clearly displaying delivery estimates.
  • Lightweight design that integrates well with various store themes.
  • Effective in improving conversion rates by keeping delivery date visibility across shopping stages (products, cart, and checkout).

Common Concerns

  • Initial setup can be complex or overwhelming for some users, requiring assistance.
  • Occasional technical issues such as disappearing widgets or errors in display.
  • Limited support communication issues noted by a fraction of users.

Final Thoughts

Overall, the "C‑EDD: Estimated Delivery Date" app is well-received by Shopify merchants seeking to provide accurate delivery estimates for their customers. Its strengths lie in its functionality, ease of use, and particularly in its excellent customer support. While a few users encounter initial setup challenges or technical hiccups, the highly capable support team efficiently addresses these concerns, making it a reliable choice for enhancing the e-commerce experience on Shopify.

Weyz Clothing

Feb 12, 2025  on Shopify

Great app, the customer service is fast and friendly, thank you for helping us.

IKIFLY

Feb 05, 2025  on Shopify

Atomic Orange

Jan 14, 2025  on Shopify

Excellent customer service and very easy to use app.

The Refined Spirit

Jan 08, 2025  on Shopify

Great app with a lot of functionalities. Thanks to the coder team who helped us to set it up correctly!

Deguti Japan

Jan 03, 2025  on Shopify

Some of the best most hands-on support I've had from a Shopify app team. Great Customer Service, approchable and assisted promptly with my problem. Thank you! keep up the good work!

Next Vibe Tech

Dec 24, 2024  on Shopify

Great App! does exactly what is says and the support team is very effective. Prompt response and were willing to deal with enquiries swiftly! If you're looking to show estimated delivery dates in your store, this is the way to go!

Hot Tub Shop

Dec 11, 2024  on Shopify

Very helpful and friendly staff. A good system, worth the price for quick and easy vendor, collection or product based delivery dates.

Woodili

Dec 01, 2024  on Shopify

Great support, really efficient. The app is really good, the customers are able to see the delivery date immediately.

EV Rider Scooters

Nov 22, 2024  on Shopify

I just wanted to take a moment to share my experience with this app. It’s by far the best app we've ever used here on Shopify! It's truly a must-have for our business. The customer service is outstanding, with quick responses and a genuine commitment to helping. It's definitely worth every penny. Highly recommend it to anyone looking to streamline and improve their Shopify experience! Thank you for such an amazing product and service!

Zenartbliss

Nov 20, 2024  on Shopify

I absolutely love the EDD+ app! It's incredibly user-friendly and has significantly improved my customers' shopping experience by displaying clear and accurate delivery estimates. The customization options are fantastic, allowing me to seamlessly match it with my store's theme. What truly stands out is their stellar support team—they are fast, responsive, and go above and beyond to resolve any issues. Their assistance made setup a breeze. Highly recommended for anyone looking to enhance customer satisfaction and boost sales! THANK YOU.

dripcare.nl

Nov 17, 2024  on Shopify

Outstanding support

Andrea Iyamah

Nov 13, 2024  on Shopify

Lindas & Cia Shop

Nov 04, 2024  on Shopify

Minha dúvida resolvida rapidamente.

CozyCuddle

Nov 03, 2024  on Shopify

good customer service

STOA HOME DESIGN

Oct 24, 2024  on Shopify

perfect!

UK Aspire Vendor

Oct 24, 2024  on Shopify

I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened. Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying! A few emails later to understand the situation and we now have a delivery countdown timer that stays put. Stellar customer service - we were kept informed of what they were doing every step of the way. Would highly recommend to anyone!

Nativa Essence

Oct 21, 2024  on Shopify

LuminaLux

Oct 19, 2024  on Shopify

Very good customer support!

KaruShopNow

Sep 28, 2024  on Shopify

nice support service !

Quick Steals

Sep 25, 2024  on Shopify

App is helpful. Plus the customer service is like bang in will reply you like within minutes.. very helpful

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