What Merchants Think

Merchants have generally had a positive experience with the "C‑EDD: Estimated Delivery Date" app, praising its user-friendly interface and effective functionality in displaying estimated delivery dates. The app is described as a must-have for businesses on Shopify, offering valuable enhancements to customer satisfaction and potentially boosting sales by providing clear delivery information. While there are some concerns about the complexity of initial setup and rare technical glitches, the app's strengths are well-supported by prompt and effective customer service.

Key Strengths

• Excellent and prompt customer support, often described as outstanding and responsive.
• User-friendly interface with easy setup and extensive customization options.
• Enhances customer shopping experience by clearly displaying delivery estimates.
• Lightweight design that integrates well with various store themes.
• Effective in improving conversion rates by keeping delivery date visibility across shopping stages (products, cart, and checkout).

Common Concerns

• Initial setup can be complex or overwhelming for some users, requiring assistance.
• Occasional technical issues such as disappearing widgets or errors in display.
• Limited support communication issues noted by a fraction of users.

Final Thoughts

Overall, the "C‑EDD: Estimated Delivery Date" app is well-received by Shopify merchants seeking to provide accurate delivery estimates for their customers. Its strengths lie in its functionality, ease of use, and particularly in its excellent customer support. While a few users encounter initial setup challenges or technical hiccups, the highly capable support team efficiently addresses these concerns, making it a reliable choice for enhancing the e-commerce experience on Shopify.