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Customer reviews: C‑EDD: Estimated Delivery Date

Develop by Coder

Reviews (673)

Overall rating
4.8

What Merchants Think

Merchants have generally had a positive experience with the "C‑EDD: Estimated Delivery Date" app, praising its user-friendly interface and effective functionality in displaying estimated delivery dates. The app is described as a must-have for businesses on Shopify, offering valuable enhancements to customer satisfaction and potentially boosting sales by providing clear delivery information. While there are some concerns about the complexity of initial setup and rare technical glitches, the app's strengths are well-supported by prompt and effective customer service.

Key Strengths

  • Excellent and prompt customer support, often described as outstanding and responsive.
  • User-friendly interface with easy setup and extensive customization options.
  • Enhances customer shopping experience by clearly displaying delivery estimates.
  • Lightweight design that integrates well with various store themes.
  • Effective in improving conversion rates by keeping delivery date visibility across shopping stages (products, cart, and checkout).

Common Concerns

  • Initial setup can be complex or overwhelming for some users, requiring assistance.
  • Occasional technical issues such as disappearing widgets or errors in display.
  • Limited support communication issues noted by a fraction of users.

Final Thoughts

Overall, the "C‑EDD: Estimated Delivery Date" app is well-received by Shopify merchants seeking to provide accurate delivery estimates for their customers. Its strengths lie in its functionality, ease of use, and particularly in its excellent customer support. While a few users encounter initial setup challenges or technical hiccups, the highly capable support team efficiently addresses these concerns, making it a reliable choice for enhancing the e-commerce experience on Shopify.

Lemonade

Feb 05, 2025  on Shopify

Unhelpful, we faced multiple issues and we really couldn't understand how to fix it - we have vendor tags and each vendor tag had a different timeline All the help I received, was not helpful. No proper support from the team

BELTINY

Jan 22, 2025  on Shopify

Application très mal optimisé et communication compliquée avec le support. Ils répondent avec 2 emails écrit en gras et coloré pour être à coté de la question même après 2 échanges. A voir pour mono produit ou fiche produit unique

The Refined Spirit

Jan 08, 2025  on Shopify

Great app with a lot of functionalities. Thanks to the coder team who helped us to set it up correctly!

Deguti Japan

Jan 03, 2025  on Shopify

Some of the best most hands-on support I've had from a Shopify app team. Great Customer Service, approchable and assisted promptly with my problem. Thank you! keep up the good work!

Next Vibe Tech

Dec 24, 2024  on Shopify

Great App! does exactly what is says and the support team is very effective. Prompt response and were willing to deal with enquiries swiftly! If you're looking to show estimated delivery dates in your store, this is the way to go!

Hot Tub Shop

Dec 11, 2024  on Shopify

Very helpful and friendly staff. A good system, worth the price for quick and easy vendor, collection or product based delivery dates.

Woodili

Dec 01, 2024  on Shopify

Great support, really efficient. The app is really good, the customers are able to see the delivery date immediately.

EV Rider Scooters

Nov 22, 2024  on Shopify

I just wanted to take a moment to share my experience with this app. It’s by far the best app we've ever used here on Shopify! It's truly a must-have for our business. The customer service is outstanding, with quick responses and a genuine commitment to helping. It's definitely worth every penny. Highly recommend it to anyone looking to streamline and improve their Shopify experience! Thank you for such an amazing product and service!

Zenartbliss

Nov 20, 2024  on Shopify

I absolutely love the EDD+ app! It's incredibly user-friendly and has significantly improved my customers' shopping experience by displaying clear and accurate delivery estimates. The customization options are fantastic, allowing me to seamlessly match it with my store's theme. What truly stands out is their stellar support team—they are fast, responsive, and go above and beyond to resolve any issues. Their assistance made setup a breeze. Highly recommended for anyone looking to enhance customer satisfaction and boost sales! THANK YOU.

ZENITH

Nov 14, 2024  on Shopify

the app doesnt hold alot of codes due to which store wouldnt lag thats the first thing, and second thing is i dont usually rely on support through email but this app really helped me provide support with instant response in email, support was very informative

UK Aspire Vendor

Oct 24, 2024  on Shopify

I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened. Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying! A few emails later to understand the situation and we now have a delivery countdown timer that stays put. Stellar customer service - we were kept informed of what they were doing every step of the way. Would highly recommend to anyone!

Quick Steals

Sep 25, 2024  on Shopify

App is helpful. Plus the customer service is like bang in will reply you like within minutes.. very helpful

BBB Electronics

Sep 19, 2024  on Shopify

Muy buena aplicacion, la instale y fijo la fecha de llegada de mis productos de Dsers AUTOMATICAMENTE y CORRECTAMENTE, me encanto esta aplicación, la mejor, 10/10

TTfone

Aug 30, 2024  on Shopify

Amazing team, fast and swift support and outstanding assistance with request done in instant! I am amazed and very happy..... thank you.

Bike Yard Online

Aug 15, 2024  on Shopify

Had a few issues setting up the app, but support are very very helpful and ended up doing it all for me when I described the issue. Reponse time was very fast too. Highly recommended.

masteroutdoorcooks

Aug 04, 2024  on Shopify

The Coder Team provided us with great support in setting up the Estimated Delivery Date app. The resulting outcome matches with our expectation. Excellent service delivery, with patience and notable knowledge of the app. Keep up the good job!!!

NOLVA

Jul 10, 2024  on Shopify

I made a request for custom CSS code to change a particularity of the advanced delivery widget and they responded very quickly and implemented the code automatically for me. This was incredible! Furthermore, the app is very good, offers several functionalities and really fulfills its intended purpose and for a very fair price.

Generayxion

Jun 20, 2024  on Shopify

Easy to use. Extremely useful and customizable. Very flexible app. I just started to use and hopefully can help with more conversions. Their support team is extremely helpful and quick response. Feel really good to have them for my support!

Satvic Movement

Jun 19, 2024  on Shopify

This app is really nice, And we got always swift support from their team They give us very helpful and prompt answer Love you

NeonDreams

Jun 16, 2024  on Shopify

Die App ist sehr leicht zu bedienen und der Support ist sehr gut! Ich kann die App jedem empfehlen!

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