Reviews: EM: SMS,FB,IG,Email Marketing

Customer reviews: EM: SMS,FB,IG,Email Marketing

Reviews (17)

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What Merchants Think

Merchants generally express mixed feelings about "EM: SMS,FB,IG,Email Marketing". While some users praise its easy setup, robust features, and effective automation capabilities, others face issues with customer support and certain functionalities, leading to a varied overall reception.

Key Strengths

User-friendly interface and quick setup process.
Powerful automation for SMS, email, and social media marketing.
Insightful analytics that enhance user engagement.
Responsive and helpful customer support in some instances.
Attractive design and professional templates.
Comprehensive marketing solutions like pop-ups, reward systems, and automatic social media posts.

Common Concerns

Inconsistent customer support response times.
High cost for SMS plans, especially with small contact lists.
Issues with using imported contact information.
Complicated cancellation process.
Limitations and bugs in pausing marketing series.
Forced use of certain features like specific pop-up designs.

Final Thoughts

"EM: SMS,FB,IG,Email Marketing" offers a range of sophisticated marketing features and automation capabilities that many merchants find beneficial. However, improvements in customer support responsiveness and policy clarity could enhance the user experience. It's a strong option for businesses looking for automation and integration within Shopify, but potential users should consider both strengths and reported concerns to ensure it aligns with their specific needs.

Organic Clarity

Nov 27, 2023 on Shopify

I've had a great experience with EngageMessage It's user-friendly and offers robust features. The analytics are insightful, helping us tailor messages for better engagement. Highly recommended for seamless and effective SMS marketing.

CandalBeauty

Aug 28, 2023 on Shopify

EngageMe is a life saver. Best app to send out email marketing and great in-app features that helps grow your business. For instance, pop-ups, Rewards systems, notify when stock is available, and much more. And their tech support is very responsive and quick to perform. Highly recommend.

Velin Fashion

Jul 05, 2023 on Shopify

Started using this app just a couple days ago and so far I can say I'm very satisfy with how the app works! very easy to set up and start using. I wish more app like this in the Shopify app store. great work team EngageMessage!

Linden-Eden Authentic African Accessories

Aug 22, 2022 on Shopify

I am new at marketing online and I needed help with quite a few things. Max was very helpful and took his time with me to be sure I understood what he showed me no matter how long it took. I wanted a more professional image with graphics that made us stand out and EngageMessage delivers. I highly recommend this app to anyone who want to reach out to more potential customers.

Permatan Co

Jun 11, 2022 on Shopify

Fantastic app. Very automated and user friendly compared to similar apps and amazing customer service. They’ve been very helpful and I can’t recommend it enough! The only thing I would like to see is more formatting capabilities on the mobile app, but other than that I wouldn’t change a thing.

Bonlemon Market

May 18, 2022 on Shopify

This app is absolutely amazing! It saves me so much time and work with the automated marketing for social media, emails, and texts. I love the product automatic posts from my Shopify store to my Instagram and Facebook pages. It does it all, I just have to tag the products and that's it. I did this process manually and it is very time consuming. The text and email tools are amazing too. I love the email sequences and the coupon tool! It does the job of a marketing and social media assistants all in one! Max is a great help always!!! He responds almost immediately and always helps with anything that is needed. He always goes the extra mile. I highly recommend SMS, FB, IG & Email Marketing!!!

LoveYours Jewelry

Dec 09, 2021 on Shopify

This app is already so good, it does everything you need with automation can't wait to see where they take it!

brightamos

Aug 09, 2021 on Shopify

Love this app! So simple and straightforward to use, with all the features you need to work from your phone. Beautiful templates, quick setup, and automation. I am so happy I found exactly what I've been looking for.