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Customer reviews: Orderly Emails ‑ Templates App

Reviews (505)

Overall rating
4.9

What Merchants Think

The "Orderly Emails ‑ Templates App" is generally well-received by merchants for its beautiful, easy-to-use templates and outstanding customer service. Users appreciate the app’s ability to enhance their communication with customers through customizable email templates. Its seamless integration and the responsive, helpful support team contribute significantly to its positive reception.

Key Strengths

  • Beautiful and professional-looking templates
  • Ease of customization and editing
  • Seamless integration with Shopify emails
  • Outstanding customer service and support team
  • User-friendly interface and intuitive design

Common Concerns

  • Lack of compatibility with Shopify Marketing Automations
  • The perceived high price for email templates
  • Monotonous process of copying templates to Shopify
  • Limited variety beyond color and typography differences in templates
  • Initial installation issues and expectations around template quantity

Final Thoughts

Overall, "Orderly Emails ‑ Templates App" is highly regarded for its aesthetic and functional benefits in enhancing Shopify emails. The app's ease of use and exceptional customer support make it a valuable tool for many merchants, despite some concerns about compatibility and pricing. It remains a recommended choice for store owners seeking to improve their email communications.

Lilienstahl

Oct 15, 2024  on Shopify

Top Kundenberatung und schnelle Lösungsfindung, keine Bots die einen im Kreis schicken sondern hohe Kundenorientierung!!

Inhabit

Oct 13, 2024  on Shopify

Have used these templates along with the OrderlyPrinter Templates as well since 2015. Love them! They are such a nice expression of your brand

Looops

Sep 28, 2024  on Shopify

Top

miamo

Sep 27, 2024  on Shopify

Very nice app, with great UX and UI.

Maison Sarah Lavoine

Sep 23, 2024  on Shopify

Poppy Scrubs

Sep 15, 2024  on Shopify

The customer support team is very responsive and helpful!

Brincatoys

Sep 15, 2024  on Shopify

Best transactional e-mail app at Shopify app store!

zafhac AG

Aug 22, 2024  on Shopify

We are very happy with the app. All working well.

Earth Rated

Aug 19, 2024  on Shopify

Its really great to customize emails. Customer Service is amazing !

KJ Serums

Aug 07, 2024  on Shopify

Great App! And excellent customer service always! Highly recommend. KJ Serums :)

Noomi Bean Bags

Jul 30, 2024  on Shopify

This app is fantastic - very intuitive and easy to use. The templates are clean and beautiful. But best of all is the support from this team - we have a few of their apps and their support is great - quick and helpful. Highly recommended.

RCS Gas Grills

Jul 29, 2024  on Shopify

Great app and great customer service!! After using this on 1 of my sites, i use it for all my sites now

HCL Clamping UK/Europe

Jul 29, 2024  on Shopify

Really great app and even better support - Both Valeria and Nelvin worked perfectly to sort our issue. 100% happy

Devetu

Jul 29, 2024  on Shopify

These templates are beautiful and so easy to customize, giving customer emails a polished look. Customer service is also very quick in responding if you have any issue. Big thank you to Nelvin for your assistance.

Eternal Tools

Jul 25, 2024  on Shopify

Great design options, very professional looking, and very easy to navigate your way around. Very helpful online chat as well.

Beachcombers Henna Supply

Jul 24, 2024  on Shopify

Very responsive to messages. Makes Shopify emails a thousand times easier to deal with. Huge time saver.

Der Hundegefährte

Jul 24, 2024  on Shopify

Es ist fantastisch! Wunderschön, leicht zu bedienen und hat einige hilfreiche Extras! Rundum zufrieden! und Oscar vom Service arbeitet daran zwei Millionen zu verdienen und mir davon eine zu geben! Besser geht nicht! Ist wirklich top, meine Kunden loben mich sogar für das epische Design.

ProCardio B.V.

Jul 21, 2024  on Shopify

Orderly is really an amazing app to customize the communication with your customers. We have recently transitioned to a blended store and with the help of the Orderly team we can now easily sent customer group specific e-mails to our different clients. The customer support of Orderly is always great; the team replies super fast and always comes up with a good solutiion.

Kazuki

Jul 20, 2024  on Shopify

the editing and creation of templates are so easy to use but mostly I am very grateful and impressed with the efficient customer service! Jose helped me so much today.

The Rugged Beard Company

Jul 05, 2024  on Shopify

10/10 Absolutely incredible. Both support and mini details we wanted adjusted. So clear & easy to use, whilst leaving the app to do all the complicated stuff in the background. 2 Times Ive had tech error out of hours that needed to be resolbed & Valeria has been so helpful.

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