Cleverific Order Editing

Develop by Shopify

$49-$299

/ Month

Free plan available 21 Days Free Trial

Edit any order detail or let customers edit their orders

Recover abandoned carts

Self-serve changes

Edit billing address

Exchange items

Adjust product options

Add customizations

Modify taxes

Order editing automation

Enhance draft orders

About Cleverific Order Editing

Launched Feb 25, 2014

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Let customers edit orders and add upsell products post-purchase without contacting support.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

Let customers edit address, add products with self-serve order editing
Order editing for product options, shipping, billing address, pricing, taxes
Order editing automations to add gifts with purchase or split bundles
Craft detailed custom orders & enhanced invoicing using draft orders
Edit orders and send payment requests in one step, recover abandoned carts

Pros

Allows customers to make self-serve changes without contacting support
Supports various types of order edits including billing address, product exchanges, customization, and tax modification
Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
Offers self-serve order edits for simple changes or cancellations
Includes automations to add gifts with purchases or split bundles
Facilitates crafting detailed custom orders and enhanced invoicing
Enables editing of orders and sending payment requests in one step
Highly praised and proactive customer support

Cons

App capabilities may not be fully utilized without customer support guidance
Initial setup might seem basic without in-depth exploration and support

Top Helpful Reviews

Incrediwear Holdings, Inc

Jan 29, 2026 on Shopify

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

TopJob

Dec 04, 2025 on Shopify

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

Azuna

Oct 23, 2025 on Shopify

Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!

The People's Provisions

Jul 07, 2025 on Shopify

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

SP5DER

Jul 01, 2025 on Shopify

Cleverific has been a great tool — easy to use and has noticeably improved our customer experience.

Guardian

Jun 26, 2025 on Shopify

Laura and Josh were incredibly helpful and took a lot of time to support me with every question I had. Their assistance was not only fast and professional, but also very personal and tailored to my specific needs. Thank you both for the great support, it made a real difference!

The Balm Box

May 07, 2025 on Shopify

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

McConnell's Fine Ice Creams

Apr 01, 2025 on Shopify

Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!

PensXpress

Mar 20, 2025 on Shopify

I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease. The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business. If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!

Weldermade

Mar 06, 2025 on Shopify

Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.

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