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Customer reviews: Ecomsend Pop ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,160)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

None Like Us

Jul 31, 2025  on Shopify

Great app, does exactly what you need and its free - customization is easy and quick. If there is anything that you don't know the support team is very quick and helpful. Definitely would recommend

NO BRA CLUB

Jul 31, 2025  on Shopify

App was easy to install and set up, i had some issues with the pop up not working one of the tech team was able to collaborate with my store and found the error in my store code - issue was resolved in under 24hours & pop up working! Great app & service Thank you !

TMS Trends

Jul 28, 2025  on Shopify

After a few weeks of use, the app suddenly wants more access to sensitive data like customer details or shop orders, etc. So, the app is uninstalled now.

Schallenberg Engineering

Jul 26, 2025  on Shopify

After using it for a couple of days, I'm now asked to give a whole lot more customer and store data (view and edit), in order to continue using it. Other than that: Buggy, hardly works, extremely unprofessional support. Can't really recommend.

Velure

Jul 22, 2025  on Shopify

Great app! Fast service from the team for any sort of problem. Works seamlessly with my store and very easy to use and install.

Eléra

Jul 11, 2025  on Shopify

anında canlı destek alabilmek ve görsel ile nereye tıklayacağıma kadar gösterilmesi harika..!

P-Wave

Jul 10, 2025  on Shopify

Great service and support, had a slight issue after a theme update. The team managed to resolve it in less than 5 minutes. Fantastic

Blinky Bot

Jul 08, 2025  on Shopify

I had an issue with my pop-up not showing as I had mistakenly changed my settings. Ria from customer support was able to help me fix this in a matter of minutes, great service and help!

Dea Fea

Jul 05, 2025  on Shopify

Sto utilizzando questo modulo per creare popup sul mio sito e ne sono entusiasta. L’interfaccia è intuitiva e personalizzabile, con tantissime opzioni per adattare stile, contenuti e tempistiche. Funziona perfettamente sia da desktop che da mobile, senza rallentare il sito. In pochi minuti ho potuto creare popup efficaci per newsletter, promozioni e avvisi importanti. Ottima anche la possibilità di impostare trigger intelligenti (dopo scoll, in determinate pagine ecc.). Consigliatissimo a chi vuole migliorare l’esperienza utente e aumentare conversioni!

Beeyond.me

Jul 03, 2025  on Shopify

Amelia was knowledgeable and so easy to work with!!! I'd give her a 10 stars if I could! Sam Co-founder Beeyond.me

YERBABUENA MODA

Jul 03, 2025  on Shopify

El trato con el cliente es directo, rápido y súper efectivo. Lo recomiendo. Tessa nos ha tratado muy bien.

AC&W Seoul Beauty Shop

Jul 01, 2025  on Shopify

My first website, ever, has just gone live! I don't know any better and reached out for support. Ria replied to my questions within minutes and explained why my popup doesn't show up lol Thank you!

Apolosign

Jun 26, 2025  on Shopify

免费! 而且通过css可以定义一些样式. 缺点是不自动触发Shopfiy的邮件订阅条件需要自己添加条件

Archie Lloyd's Hair Extensions

Jun 24, 2025  on Shopify

Ria was very helpful. I wish they provided exit intent for mobile users but regardless Ria was able to answer any questions I had very very quickly.

Donut Bouquet Canberra

Jun 23, 2025  on Shopify

So far so good. I wish you could create a blank pop up without a template, however the customisations they have are great

Sovereign Bothy

Jun 22, 2025  on Shopify

Great app. So simple and easy to use - recommend to anyone who wants to integrate this feature into their shop.

Luxuryzion

Jun 22, 2025  on Shopify

I’ve had a great experience using EcomSend Popups – the app is simple, intuitive, and does exactly what it promises. What really stood out, though, was the exceptional customer support. A special thank you to Mig, who was incredibly helpful, patient, and quick to assist with everything I needed. It's rare to come across such responsive and kind service. Highly recommended!

Seinxon

Jun 20, 2025  on Shopify

The tool is very useful, and the customer service staff is very patient in helping me solve the problem. Awesome!

IN-Print Norge

Jun 20, 2025  on Shopify

Great customer service so far :-) Had questions and needed some help, and they knew exactly how to hlep me. Short waiting time. An absolute plus that the app it self is easy to use!

Kika Kiki

Jun 19, 2025  on Shopify

Great support from the team. I'll appreciate if they work on the spinner UI UX for mobile version. But overall its great

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