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Customer reviews: EcomRise: Upsell & Bundles

Develop by EcomRise

EcomRise is a Shopify app designed to help merchants optimize their eCommerce stores with AI-driven tools. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (318)

Overall rating
5

What Merchants Think

Merchants have generally expressed high satisfaction with "EcomRise: Upsell & Bundles". The app is praised for its ease of use, swift integration, and comprehensive features that greatly enhance e-commerce functionality. Moreover, the dedicated customer support team, particularly individuals like Anna, Jade, and Susan, is frequently commended for their quick and effective assistance, significantly enhancing the user experience and resolving issues promptly.

Key Strengths

  • User-friendly and easy to set up.
  • Effective in increasing Average Order Value (AOV) through upsell and bundling features.
  • Seamless integration with Shopify stores and themes like Kalles.
  • Responsive and helpful customer support team, praised for fast and effective service.
  • Regular updates and feature expansions that enhance store management and sales initiatives.

Common Concerns

  • Issues with theme updates not retaining original customizations.
  • Some users report problems with buggy updates and insufficient testing before release.
  • Not all users have experienced smooth interactions during updates and installations.

Final Thoughts

Overall, "EcomRise: Upsell & Bundles" is highly recommended for Shopify store owners seeking to enhance their sales and store management capabilities. While there are occasional concerns regarding app updates and theme data retention, the positive feedback on functionality and customer support makes it a valuable tool in the e-commerce domain, especially for those who leverage its full range of features.

Speenwinkel B.V.

Aug 06, 2024  on Shopify

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

InkShadow

Aug 03, 2024  on Shopify

I just installed EcomRise today, and I'm already impressed! The app is easy to use and packed with powerful features that are perfect for my Shopify store. The highlight, however, was the exceptional support from Caroline. She was incredibly helpful and patient, guiding me through everything smoothly. Highly recommended!

Tastefully Olive

Jul 26, 2024  on Shopify

I had an exceptional experience with EcomRise Support Representative Andy. His professionalism, deep knowledge, and dedication were outstanding. Andy quickly resolved my issues and provided insightful advice that enhanced my understanding. His friendly demeanor and patient assistance made a significant impact. Andy’s exceptional service is a testament to EcomRise’s commitment to customer satisfaction. Highly recommend!

Sukani's

Jul 26, 2024  on Shopify

Jade was super helpful with some design changes! App is easy to use overall and hopefully they keep adding more to it!

MotoFreaks

Jul 23, 2024  on Shopify

It performs smoth and fast. Pricing is also not so expensive and in combination of a theme from "The4 Themes" it makes many things really esay and handy. Updating a Theme was never easier! The extensions work well. The support is also fast and very friendly!

fatplant.de

Jul 21, 2024  on Shopify

Quick set up and easy to use! I had a small problem with my theme but Andy from Ecomposer helped me immediately and solved my problem shortly after texting over the chat function. 10/10

Vinnic Power Co., Ltd

Jul 21, 2024  on Shopify

If the app works as perfect as the initila support from Anna within EcomRise support team, things will work perfect!

900.fr

Jul 20, 2024  on Shopify

Jade did an AMAZING job helping us out today! Very patient, kind , and knowledgeable. 100% satisfied. Ecomrise rocks !

Boho Bodega

Jul 17, 2024  on Shopify

So far so good - very responsive customer assistance - Elise was really helpful- this app is easy to use thus far.

owngrids

Jul 15, 2024  on Shopify

So far it has been great. Good features, easy to use and great support with fast answer and agents always ready to help.

My Store

Jul 14, 2024  on Shopify

100% gratuita y con gran soporte técnico. Qué más se puede pedir 100% free and amazing support. What more could you want

Junagadh Warehouse

Jul 13, 2024  on Shopify

I recently had the pleasure of receiving exceptional customer service from Susan. They were incredibly helpful and went above and beyond to resolve my issue quickly and efficiently. Their friendly and professional demeanor made the entire experience pleasant and stress-free. I highly recommend Susan for their outstanding support and dedication to customer satisfaction. Thank you for your excellent service!

Outdoor Products HK

Jul 11, 2024  on Shopify

Its a nice app making everything easy to manage. Special thanks to Andy from the support team, he is answering very fast and fix my questions

Tesla

Jul 10, 2024  on Shopify

Great addition to Kalles theme. Easy to use, it adds some nice perks and support is also very fast and helpful.

Japonify

Jul 09, 2024  on Shopify

We recently discovered this amazing app and regret not finding it sooner! We’ve started using the bundle extensions and are excited to explore its other features. One aspect that stands out is their exceptional customer support. Luna, in particular, was incredibly helpful, resolving our issue swiftly and efficiently. Kudos to Luna for the fantastic assistance! We highly recommend this app!

CookieBeastCut

Jul 07, 2024  on Shopify

Great app, wish we knew about it earlier! We now use the bundle extensions but will be looking to make use of some of the other functionalities it offers. A point to highlight is their friendly and responsive support. A special thanks to Jade, who addressed our request promptly and sorted it within minutes. Would definitely recommend!

EkoBasics

Jul 06, 2024  on Shopify

Very helpful customer service! Quick and easy to get my questions answered. The app works great and is easy to set up!

Purse Planet

May 30, 2024  on Shopify

I recently started using the Ecomrise Shopify app, and I couldn't be more pleased with the experience. From the outset, the app has proven to be a fantastic addition to my store, offering a range of features that have significantly enhanced my sales notifications and overall store functionality. One of the standout aspects of my experience has been the exceptional customer support. I had some difficulties configuring the sales notifications initially, but Anna from the support team was an absolute lifesaver. She was incredibly knowledgeable, patient, and dedicated to ensuring that all my issues were resolved promptly. Anna took the time to walk me through the setup process step-by-step, answering all my questions thoroughly and providing invaluable tips to optimize the app's performance. Her friendly demeanor and willingness to go above and beyond made a world of difference. Thanks to her help, my sales notifications are now running perfectly, and I feel much more confident in managing my store. Overall, the Ecomrise app is a must-have for any Shopify store owner looking to boost their sales and streamline their store operations. And if you ever need assistance, you can rest assured that the support team, especially Anna, will be there to help you every step of the way. Highly recommended!

Dargano

May 26, 2024  on Shopify

It is a great app that makes it easier to set up themes, build ... great customers services offered by the team i would recommend it to anyone

Bamboo Elements

May 15, 2024  on Shopify

So happy to have this app! We use it for various features, such as inactive tab message and to create volume discount offers, which is not common in many themes. Anna helped me within a minute to set it up. Thanks for the great support!

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