Reviews: EcomRise: Upsell & Bundles

Customer reviews: EcomRise: Upsell & Bundles

Reviews (314)

Overall rating

5

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What Merchants Think

Merchants have generally expressed high satisfaction with "EcomRise: Upsell & Bundles". The app is praised for its ease of use, swift integration, and comprehensive features that greatly enhance e-commerce functionality. Moreover, the dedicated customer support team, particularly individuals like Anna, Jade, and Susan, is frequently commended for their quick and effective assistance, significantly enhancing the user experience and resolving issues promptly.

Key Strengths

User-friendly and easy to set up.
Effective in increasing Average Order Value (AOV) through upsell and bundling features.
Seamless integration with Shopify stores and themes like Kalles.
Responsive and helpful customer support team, praised for fast and effective service.
Regular updates and feature expansions that enhance store management and sales initiatives.

Common Concerns

Issues with theme updates not retaining original customizations.
Some users report problems with buggy updates and insufficient testing before release.
Not all users have experienced smooth interactions during updates and installations.

Final Thoughts

Overall, "EcomRise: Upsell & Bundles" is highly recommended for Shopify store owners seeking to enhance their sales and store management capabilities. While there are occasional concerns regarding app updates and theme data retention, the positive feedback on functionality and customer support makes it a valuable tool in the e-commerce domain, especially for those who leverage its full range of features.

Nad Foods

Sep 06, 2024 on Shopify

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users. A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Back Lava Vape Perú

Aug 08, 2024 on Shopify

If you are using a theme from The4, such as Kalles 4.0, and need to update your theme, this app does work. Actually, this is the only way to update your theme. However, when updating, it will not transfer your site over, so you will just get a blank "updated" theme that you will need to build from scratch. I have had this issue twice. The first time, they were able to resolve it. But now, when you reach out to The4 support, they will no longer help you. I was told that I had made too many changes to my theme code. I know 0% about coding, so I made no changes. It's my understanding that when I install Apps from the Shopify App Store, some will make changes. However, these are approved Apps by Shopify, so why would that make my Theme no longer able to stay current? I have been with The4 for more than 6 years and have exclusively used their themes. But as they have grown, things have fallen short. Just know that if you buy Kalles, you will be stuck with whatever version you purchase. You will not be able to update.