Very fast support Team. Thanks to Elise we were able to handle a problem very quickly due to her quick and helpful response.

loving it, and the support is great. Jade has helped with some customizing support and is a great help!

I had a fantastic experience with Susan from Ecomrise Help Support. She was incredibly helpful in resolving my issue quickly and efficiently. Her professionalism and expertise made the process smooth and stress-free. Highly recommend her for excellent support!

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Eric was also very good at helping me get set up! Thanks!

Jade was amazing and super fast. Resolved inquiry within minutes thank you! Totally recommend app and team

Great app, wish we knew about it earlier! We now use the bundle extensions but will be looking to make use of some of the other functionalities it offers. A point to highlight is their friendly and responsive support. A special thanks to Jade, who addressed our request promptly and sorted it within minutes. Would definitely recommend!

Jade was absolutely amazing answered within seconds and helped me install the app and gave through instructions, absolutely amazing app and service!

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users. A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

I've been using EcomRise: Upsell & Cross Sell for a few months now, and I'm truly impressed with both the functionality and the support from the team. The app is easy to use and offers a variety of useful tools that have really helped me optimize my store. I especially want to highlight the fantastic support I received from Lien. She was incredibly helpful and made sure everything ran smoothly for my website. Her quick and friendly responses made the entire experience even better. I can highly recommend this app to anyone looking to improve their Shopify store!

Ecomrise application is very smooth and fast. Support team is enthusiastic and friendly. I am satisfied with the quality and service

I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff. But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.

Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.

I am new to this app, and I noticed it offers various features which improves my AOV!! Thanks to Jade for providing fast and amazing service!

Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!

I have come across a gold mine, the amount of work that has been taken away by this app is unreal. plus the staff are straight on it to sort things out and in a kind and caring matter. You have one valued customer right here. Thank you. A special thank you to Susan who has given more extra assistance without me asking to better the outcome. Thank you.

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Elise was also very good at helping me get set up! Thanks!

انهم حقن رائعون تم الرد عليا في أسرع وقت هذا الدعم الفني رائعون

If you are using a theme from The4, such as Kalles 4.0, and need to update your theme, this app does work. Actually, this is the only way to update your theme. However, when updating, it will not transfer your site over, so you will just get a blank "updated" theme that you will need to build from scratch. I have had this issue twice. The first time, they were able to resolve it. But now, when you reach out to The4 support, they will no longer help you. I was told that I had made too many changes to my theme code. I know 0% about coding, so I made no changes. It's my understanding that when I install Apps from the Shopify App Store, some will make changes. However, these are approved Apps by Shopify, so why would that make my Theme no longer able to stay current? I have been with The4 for more than 6 years and have exclusively used their themes. But as they have grown, things have fallen short. Just know that if you buy Kalles, you will be stuck with whatever version you purchase. You will not be able to update.

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

I just installed EcomRise today, and I'm already impressed! The app is easy to use and packed with powerful features that are perfect for my Shopify store. The highlight, however, was the exceptional support from Caroline. She was incredibly helpful and patient, guiding me through everything smoothly. Highly recommended!