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Customer reviews: EcomRise: Upsell & Bundles

Develop by EcomRise

Reviews (300)

Overall rating
5

What Merchants Think

Merchants have generally expressed high satisfaction with "EcomRise: Upsell & Bundles". The app is praised for its ease of use, swift integration, and comprehensive features that greatly enhance e-commerce functionality. Moreover, the dedicated customer support team, particularly individuals like Anna, Jade, and Susan, is frequently commended for their quick and effective assistance, significantly enhancing the user experience and resolving issues promptly.

Key Strengths

  • User-friendly and easy to set up.
  • Effective in increasing Average Order Value (AOV) through upsell and bundling features.
  • Seamless integration with Shopify stores and themes like Kalles.
  • Responsive and helpful customer support team, praised for fast and effective service.
  • Regular updates and feature expansions that enhance store management and sales initiatives.

Common Concerns

  • Issues with theme updates not retaining original customizations.
  • Some users report problems with buggy updates and insufficient testing before release.
  • Not all users have experienced smooth interactions during updates and installations.

Final Thoughts

Overall, "EcomRise: Upsell & Bundles" is highly recommended for Shopify store owners seeking to enhance their sales and store management capabilities. While there are occasional concerns regarding app updates and theme data retention, the positive feedback on functionality and customer support makes it a valuable tool in the e-commerce domain, especially for those who leverage its full range of features.

Why Not Shop

Sep 09, 2024  on Shopify

Jade was absolutely amazing answered within seconds and helped me install the app and gave through instructions, absolutely amazing app and service!

Nad Foods

Sep 06, 2024  on Shopify

DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users. A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!

Butikkom

Aug 27, 2024  on Shopify

I've been using EcomRise: Upsell & Cross Sell for a few months now, and I'm truly impressed with both the functionality and the support from the team. The app is easy to use and offers a variety of useful tools that have really helped me optimize my store. I especially want to highlight the fantastic support I received from Lien. She was incredibly helpful and made sure everything ran smoothly for my website. Her quick and friendly responses made the entire experience even better. I can highly recommend this app to anyone looking to improve their Shopify store!

Artlohadvl

Aug 27, 2024  on Shopify

Ecomrise application is very smooth and fast. Support team is enthusiastic and friendly. I am satisfied with the quality and service

Zeosmobile.com

Aug 26, 2024  on Shopify

I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff. But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.

Arianotte Jewellery

Aug 19, 2024  on Shopify

Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.

SnapEssence

Aug 18, 2024  on Shopify

I am new to this app, and I noticed it offers various features which improves my AOV!! Thanks to Jade for providing fast and amazing service!

Nuran Prestige

Aug 18, 2024  on Shopify

Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!

Home Treasures

Aug 17, 2024  on Shopify

I have come across a gold mine, the amount of work that has been taken away by this app is unreal. plus the staff are straight on it to sort things out and in a kind and caring matter. You have one valued customer right here. Thank you. A special thank you to Susan who has given more extra assistance without me asking to better the outcome. Thank you.

NPC Society

Aug 13, 2024  on Shopify

100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Elise was also very good at helping me get set up! Thanks!

Amr Salah fashion store

Aug 12, 2024  on Shopify

انهم حقن رائعون تم الرد عليا في أسرع وقت هذا الدعم الفني رائعون

Back Lava Vape Perú

Aug 08, 2024  on Shopify

If you are using a theme from The4, such as Kalles 4.0, and need to update your theme, this app does work. Actually, this is the only way to update your theme. However, when updating, it will not transfer your site over, so you will just get a blank "updated" theme that you will need to build from scratch. I have had this issue twice. The first time, they were able to resolve it. But now, when you reach out to The4 support, they will no longer help you. I was told that I had made too many changes to my theme code. I know 0% about coding, so I made no changes. It's my understanding that when I install Apps from the Shopify App Store, some will make changes. However, these are approved Apps by Shopify, so why would that make my Theme no longer able to stay current? I have been with The4 for more than 6 years and have exclusively used their themes. But as they have grown, things have fallen short. Just know that if you buy Kalles, you will be stuck with whatever version you purchase. You will not be able to update.

Speenwinkel B.V.

Aug 06, 2024  on Shopify

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

InkShadow

Aug 03, 2024  on Shopify

I just installed EcomRise today, and I'm already impressed! The app is easy to use and packed with powerful features that are perfect for my Shopify store. The highlight, however, was the exceptional support from Caroline. She was incredibly helpful and patient, guiding me through everything smoothly. Highly recommended!

Tastefully Olive

Jul 26, 2024  on Shopify

I had an exceptional experience with EcomRise Support Representative Andy. His professionalism, deep knowledge, and dedication were outstanding. Andy quickly resolved my issues and provided insightful advice that enhanced my understanding. His friendly demeanor and patient assistance made a significant impact. Andy’s exceptional service is a testament to EcomRise’s commitment to customer satisfaction. Highly recommend!

Sukani's

Jul 26, 2024  on Shopify

Jade was super helpful with some design changes! App is easy to use overall and hopefully they keep adding more to it!

MotoFreaks

Jul 23, 2024  on Shopify

It performs smoth and fast. Pricing is also not so expensive and in combination of a theme from "The4 Themes" it makes many things really esay and handy. Updating a Theme was never easier! The extensions work well. The support is also fast and very friendly!

fatplant.de

Jul 21, 2024  on Shopify

Quick set up and easy to use! I had a small problem with my theme but Andy from Ecomposer helped me immediately and solved my problem shortly after texting over the chat function. 10/10

Vinnic Power Co., Ltd

Jul 21, 2024  on Shopify

If the app works as perfect as the initila support from Anna within EcomRise support team, things will work perfect!

900.fr

Jul 20, 2024  on Shopify

Jade did an AMAZING job helping us out today! Very patient, kind , and knowledgeable. 100% satisfied. Ecomrise rocks !

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