Aslan has been fantastic through all the little details we would like for your brand to really pop. Very knowledgeable and quick to get the task or project done in a very short time. I am pleased to have partnered with EcomRise an Aslan. We highly recommend them as a working partner! Pout Perfect Team

I am using the Kalles theme, and have to say the EcomRise customer support is second to none. Lina and her team is always helping me out promptly and efficiently. She replies to my queries professionally and patiently, always being supportive and reassuring. I am very happy with the EcomRise and would recommend to anyone building and customising the Kales Theme.

To start? Not good at all. But then I went to the support and I started the chat with a monologue, no, a full-blown tirade of frustration, and Andrew took it all in his stride. In fact, he said he liked it, which honestly raises some concerns about his well-being, but let’s focus on the positives. His patience? Absolutely God-like. I was ready to throw in the towel, demand a refund, and set fire to the whole thing (metaphorically, of course), but he stuck with me through it all. Not only was he incredibly quick, but when I wasn’t, he never rushed me... just calmly waited, ready to help the moment I was back. That level of patience deserves either a massive bonus or a therapy session, possibly both. Long story short: Andrew is an absolute asset to the company. However it would be far simpler and make everyone’s lives easier if there were really clear, well-structured instructions from the start. Right now, all the work is being dumped onto these poor, unsuspecting souls like Andrew, who are left to deal with confused and frustrated customers when ***a few solid tutorials*** could have saved them the headache. The company shouldn’t just rely on them to shield the business from customer frustration... they deserve actual support themselves. So, perhaps the head office should show the support team some support for once. Just a thought.

The customer support team is responsive and effective in communication, helping to resolve issues efficiently. However, the app itself could be further optimized to make the setup process more user-friendly and convenient for merchants. With some improvements, it could be even better!

The support team for the plugin is incredibly responsive and always ready to assist, providing exceptional help and guidance whenever needed.

With great pleasure and joy, I want to give a great evaluation for the EcomRise application. It is really a very good application. I wanted to update my theme via the app, and it took only minutes and a few clicks on the button. The support team is wonderful! I spoke with them, and they answered me and helped me within a few seconds. I thank them very much, especially Jad from the support team. My greetings to them, and I thank them again. I highly recommend this application because it is very useful. It offers many features to increase sales and improve several aspects of the store. I highly recommend it with all sincerity.

Best app for bundles! They also have the best customer support. Loved it! very easy to use and set up

Great it is very nice it will help me a lot, customer support is also very good, looking forward to buy a plan when my partner plan comes to an end

I love updating themes with this EcomRise! Also Lina from The4 team helped me with everything, thank you!

Geat customer service, and great plugins that work great with my Kalles theme. I love the Kalles theme as well. Great developers and a very user-friendly experience using all of their plugins. Would highly recommend anything they make.

I had a fantastic experience with Ecomrise! The plugin itself is incredibly user-friendly and does exactly what it promises—streamlining e-commerce tasks with seamless integration into Shopify. What stood out the most, however, was the customer service. Anna was absolutely amazing—super helpful, quick, and knowledgeable. She went above and beyond to address my questions and ensure everything was working perfectly. Highly recommend Ecomrise for anyone looking to enhance their Shopify store with reliable tools and outstanding support!

Their support team is incredibly fast and efficient—they resolved my issue in no time. Special thanks to Caroline. The app itself is super intuitive and has boosted my sales with its easy-to-use upsell and bundle features. I’m beyond impressed with their service and highly recommend it to anyone looking to grow their business.

I do not recommend applications unless the application is excellent and deserves the recommendation. That is why I strongly recommend this excellent application because it provides innovative and advanced services and solutions. Thank you from the heart, The4 team. Continue your creativity and brilliance towards the best

This is nice app. Fully customization and easy to use. Support team promptly helped me to enable and setup the App. Thanks team.

Esta app é muito util, proteje o vosso site contra cópias do conteudo do vosso site e muito mais. Adorei o efeito cair da neve. Espetacular ! Deu o ar natalicio que eu precisava para esta época. O suporte tecnico é super prestavel, rapido e atento.

Loving the App so far! Anna was super helpful and quickly showed me how to translate all the elements of the bundle extension. Apart from that, the app seems to offer a lot of other interesting features I definitely want to try out in the future.

We’ve had an outstanding experience with EcomRise! Their theme is beautifully designed, user-friendly, and incredibly flexible. The attention to detail and functionality exceeded our expectations, making our website visually stunning and highly responsive. Their support team deserves a special mention – they’re quick, knowledgeable, and genuinely committed to helping customers succeed. Any queries or customization requests were handled promptly and professionally. If you're looking for a theme that combines aesthetics, performance, and exceptional customer service, EcomRise is the way to go. Highly recommended!

Andy was very quick and efficient in providing the information i need to change the music for the snowfall effect. Thank you for the outstanding support :)

Caroline provided me with exceptional support. I spoke with her several times, and she was always generous with her time and knowledge, never withholding any helpful information. Her assistance was invaluable, and I truly appreciate the support team. Honestly, this is an amazing app, and it's very user-friendly. Thank you for the excellent service.

"If you need help with your template, Mie Tran is the person to go to. She’s always kind, thorough, and loves solving problems through video instructions. Her support has been invaluable to me!"