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Customer reviews: Ecom Express ‑ Shipping

<h3>What Merchants Think</h3> <p> The feedback for "Ecom Express ‑ Shipping" is mixed. While some merchants appreciate its extensive service coverage and ease of use, others face significant issues with customer service, app functionality, and support reliability. The app seems to perform well for some long-term users, but many users have signaled frustration due to unresolved issues and communication difficulties. </p> <h3>Key Strengths</h3> <ul> <li>Extensive service coverage across India.</li> <li>Easy to generate shipping labels and barcodes.</li> <li>Fast delivery service.</li> <li>Recommended for long-term partnerships and repeat business.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor customer service and support responsiveness.</li> <li>Issues with account and refund processes.</li> <li>Frequent app functionality problems and lack of technical support.</li> <li>Concerns about legitimacy and service reliability.</li> </ul> <h3>Final Thoughts</h3> <p> "Ecom Express ‑ Shipping" holds promise as a convenient and wide-reaching shipping solution that is appreciated by some of its users. However, serious concerns regarding its customer support and app functionality limit its widespread appeal. Potential users are advised to thoroughly evaluate these factors before committing to the service. </p>

Reviews (12)

Overall rating
1.6

What Merchants Think

The feedback for "Ecom Express ‑ Shipping" is mixed. While some merchants appreciate its extensive service coverage and ease of use, others face significant issues with customer service, app functionality, and support reliability. The app seems to perform well for some long-term users, but many users have signaled frustration due to unresolved issues and communication difficulties.

Key Strengths

  • Extensive service coverage across India.
  • Easy to generate shipping labels and barcodes.
  • Fast delivery service.
  • Recommended for long-term partnerships and repeat business.

Common Concerns

  • Poor customer service and support responsiveness.
  • Issues with account and refund processes.
  • Frequent app functionality problems and lack of technical support.
  • Concerns about legitimacy and service reliability.

Final Thoughts

"Ecom Express ‑ Shipping" holds promise as a convenient and wide-reaching shipping solution that is appreciated by some of its users. However, serious concerns regarding its customer support and app functionality limit its widespread appeal. Potential users are advised to thoroughly evaluate these factors before committing to the service.

Clickokart.com

Feb 11, 2021  on Shopify

Good Services and support from the team. Very Supportive and enthusiastic people. Recommend to use it.

Yaarideal.com

Feb 02, 2021  on Shopify

I used this app It's a very good and easy. Ecomexpress also have all India coverage pin codes. Service very good. Full satisfy. Fast delivery and very easy to generate shipping level and barcode. Recommend to use it.

Boutique Dheu

Feb 02, 2021  on Shopify

Using Ecom Express from last 5 years-Completely Satisfied- One of the best, fastest and trusted Courier Company for Small and Medium business houses.Thank you Ecom Team for enlisting in Shopify- Highly recommended Biman Paul Director Boutique Dheu

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