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Customer reviews: Ecom Express ‑ Shipping

<h3>What Merchants Think</h3> <p> The feedback for "Ecom Express ‑ Shipping" is mixed. While some merchants appreciate its extensive service coverage and ease of use, others face significant issues with customer service, app functionality, and support reliability. The app seems to perform well for some long-term users, but many users have signaled frustration due to unresolved issues and communication difficulties. </p> <h3>Key Strengths</h3> <ul> <li>Extensive service coverage across India.</li> <li>Easy to generate shipping labels and barcodes.</li> <li>Fast delivery service.</li> <li>Recommended for long-term partnerships and repeat business.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor customer service and support responsiveness.</li> <li>Issues with account and refund processes.</li> <li>Frequent app functionality problems and lack of technical support.</li> <li>Concerns about legitimacy and service reliability.</li> </ul> <h3>Final Thoughts</h3> <p> "Ecom Express ‑ Shipping" holds promise as a convenient and wide-reaching shipping solution that is appreciated by some of its users. However, serious concerns regarding its customer support and app functionality limit its widespread appeal. Potential users are advised to thoroughly evaluate these factors before committing to the service. </p>

Reviews (12)

Overall rating
1.6

What Merchants Think

The feedback for "Ecom Express ‑ Shipping" is mixed. While some merchants appreciate its extensive service coverage and ease of use, others face significant issues with customer service, app functionality, and support reliability. The app seems to perform well for some long-term users, but many users have signaled frustration due to unresolved issues and communication difficulties.

Key Strengths

  • Extensive service coverage across India.
  • Easy to generate shipping labels and barcodes.
  • Fast delivery service.
  • Recommended for long-term partnerships and repeat business.

Common Concerns

  • Poor customer service and support responsiveness.
  • Issues with account and refund processes.
  • Frequent app functionality problems and lack of technical support.
  • Concerns about legitimacy and service reliability.

Final Thoughts

"Ecom Express ‑ Shipping" holds promise as a convenient and wide-reaching shipping solution that is appreciated by some of its users. However, serious concerns regarding its customer support and app functionality limit its widespread appeal. Potential users are advised to thoroughly evaluate these factors before committing to the service.

Achivr

Jul 15, 2021  on Shopify

In terms of the technology used and the customer service provided by ecom team is up to the mark, need little improvement on the ground service and timeline of the delivery.

Weavesmart

Feb 17, 2021  on Shopify

very good online delivery website we have been partnering with them over 3 years, definitely recommend others to join them

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