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Ecom Express - Shipping logo

Ecom Express - Shipping

Develop by Shopify
Free plan available

Fulfilling e-commerce and beyond…

Shipment pick-up
Network movement
Delivery solutions
Return solutions
Customizable services
7 Reviews
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About Ecom Express - Shipping

Launched Nov 30, 2020

Categories

Shipping Shipping label Shipping rate Shipping rate calculator

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Ecom Express Private Limited is a leading end-to-end tech-enabled logistics solutions provider to the Indian e-commerce industry. The Company has established its presence in the industry due to a differentiated business model which is built on delivery service capability, scalability, customization and sustainability. We provide shipment pick-up, network movement, delivery and return solutions with the help of our extensive network and reach panning across metros, Tier I, Tier II, Tier III...

Ecom Express Private Limited is a leading end-to-end tech-enabled logistics solutions provider to the Indian e-commerce industry. The Company has established its presence in the industry due to a differentiated business model which is built on delivery service capability, scalability, customization and sustainability. We provide shipment pick-up, network movement, delivery and return solutions with the help of our extensive network and reach panning across metros, Tier I, Tier II, Tier III... more

Pros

  • End-to-end tech-enabled logistics solutions
  • Extensive network and reach across various regions including metros, Tier I, Tier II, and Tier III cities
  • Offers shipment pick-up, network movement, delivery, and return solutions
  • Customizable and scalable logistics services

Cons

  • Poor customer support with no response even after continuous attempts
  • Difficulties in getting refunds for money deposited in the wallet
  • Unreliable customer support numbers and email contact
  • Accusations of fraudulent and unethical behavior
  • Users report ghosting behavior after recharging their accounts
  • Negative impact on user experience due to poor service

Top Helpful Reviews

Label Xari

Sep 17, 2024  on Shopify

Horrible app and useless service provider. Been almost 4 months since I created an account with this company. Haven't been able to ship even one order using this app. It has not worked from day one and their customer service is absolutely useless so are the account managers who are assigned. I had requested a refund and account cancellation almost 30 days back. It hasn't been processed yet. Bunch of cheats running this company. Anyone considering using this service be prepared to lose your money.

Alba by Nimrushi

Jul 31, 2024  on Shopify

Cheater Customer support Once you make a recharge they will block you. Uninstall this app if you want to save your time and money. None of their phone number working, website contact page +91-8376888888 number doesnt work they will never reply to your email or will hang up your call and block one of the mannerless customer support agent did this number is 7001775721 all seems fraud and illiterate

BagsBaker

Jul 31, 2024  on Shopify

USELESS, FRAUD, PATHETIC CHEATERS!!!! If you are seeing any 5 star review those are being written by their own people. Install at your own risk once you recharge they are gone like ghost and are cheaters. No phone number will be seen working after it they will keep the products with themselves some of their support will hang up your call. I request shopify to remove such company apps or atleast make a background checks they are making shopify experience bad

BlueSwift

Jul 09, 2024  on Shopify

No support for sellers. I have continuously tried to reach them for 1 month but no response with solution and when I asked for refund they are not refunding the money I have deposited in wallet. Never use them. (I do not write reviews but I am really exhausted trying to reach them)

Class Youth

Jul 17, 2023  on Shopify

App Not working from last 1 month and even after complaints also , no solution is provided by the ecom developer , please resolve the app for working again asap.

Achivr

Jul 15, 2021  on Shopify

In terms of the technology used and the customer service provided by ecom team is up to the mark, need little improvement on the ground service and timeline of the delivery.

Weavesmart

Feb 17, 2021  on Shopify

very good online delivery website we have been partnering with them over 3 years, definitely recommend others to join them

Clickokart.com

Feb 11, 2021  on Shopify

Good Services and support from the team. Very Supportive and enthusiastic people. Recommend to use it.

Yaarideal.com

Feb 02, 2021  on Shopify

I used this app It's a very good and easy. Ecomexpress also have all India coverage pin codes. Service very good. Full satisfy. Fast delivery and very easy to generate shipping level and barcode. Recommend to use it.

Boutique Dheu

Feb 02, 2021  on Shopify

Using Ecom Express from last 5 years-Completely Satisfied- One of the best, fastest and trusted Courier Company for Small and Medium business houses.Thank you Ecom Team for enlisting in Shopify- Highly recommended Biman Paul Director Boutique Dheu

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