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Customer reviews: Webgility ‑ QBO & Xero Sync

Develop by Shopify

Reviews (858)

Overall rating
4.8

What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

  • Excellent customer service and technical support, often praised for being responsive and helpful.
  • Robust and seamless integration between Shopify and QuickBooks Online.
  • Intuitive and user-friendly interface.
  • Effective onboarding process with thorough guidance.
  • Significant time savings in accounting and administrative tasks.
  • Ability to automate data syncing, reducing manual entry errors.

Common Concerns

  • Occasional syncing issues, especially with platforms like Amazon.
  • Desire for faster data loading times to improve accessibility to QuickBooks during processing.
  • Lack of support for certain features like exchange rate posting on foreign transactions.
  • Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
  • Some features may not work as expected without extensive customer support interaction.
  • Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.

Valle Sporting Goods

Dec 16, 2025  on Shopify

Yerbae

Dec 01, 2025  on Shopify

Prerit was amazing! Webgility easily integrated with Quickbooks, Amazon and Shopify! One of the easiest onboarding I have ever experienced. Highly recommend

sericinplus

Nov 28, 2025  on Shopify

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Ogilvy Equestrian

Nov 25, 2025  on Shopify

Our experience with Webgility has been great! Prerit was great help with onboarding and helping get all of our automation and account routing set up. highly recommend.

Maker Union

Nov 21, 2025  on Shopify

Really enjoyed how well Webgility is working for our store and their customer service has been amazing in onboarding and troubleshooting since we integrated with Webgility. Highly recommend using this app to save a ton of time/headache as well as avoid any errors in reporting.

NorthGirls

Nov 05, 2025  on Shopify

They have an excellent understanding of both Quickbooks and Shopify. Easy on-boarding process.

BluSkyze

Oct 30, 2025  on Shopify

Upfit Supply

Oct 27, 2025  on Shopify

This is the best app/integration I found between Shopify and Quickbooks. I highly recommend.

Distributions Valmi

Oct 24, 2025  on Shopify

The SIL

Oct 23, 2025  on Shopify

GunGoddess.com

Oct 22, 2025  on Shopify

Prerit was amazing and went above and beyond to make sure my Shopify/Quickbooks connection was concise. I now have peace of mind knowing all my sales and orders are posting accurately. Amazing customer service!

Flowfold

Oct 22, 2025  on Shopify

Faizan was very helpful with syncing our Shopify and Amazon accounts to Quickbooks. He seemed to be very knowledgeable and listened carefully to all of our questions and concerns.

Herbal Solutions

Oct 21, 2025  on Shopify

Faizan has been really helpful throught this implementation journey and n easy connection with QuickBooks

YaYaYum Boards

Oct 10, 2025  on Shopify

Prerit was very helpful in getting me onboarded to Webgility and assisting me in ensuring Quickbooks transactions were getting downloaded correctly. He took the time to understand my needs and structured the onboarding session accordingly. He even upsold me on the next level of Webgility Pro as he was configuring my business on webgility. Thank you for your help. Great job!

Top Hat Provisions

Oct 03, 2025  on Shopify

Prerit was wonderful and I have access to unlimited onboarding and training sessions so I will be requesting to see him again because I enjoy our time and I am learning how to run my business so so so much better because of his training! I love webgility so far. It is making my life so much easier.

E-GO DEPOT

Sep 16, 2025  on Shopify

This was a very good experience. Prerit is excellent at his job. He was very informitive, pleasant to work with and listened to our concerns. We had a few special request in how we connected Shopify with Quickbooks. He was able to work out the details so they interact seamlessly.

Babiators Sunglasses

Sep 11, 2025  on Shopify

Prerit was fantastic helping us set up our Shopify → Webgility → QuickBooks integration. He was knowledgeable, responsive, and made the process smooth and stress-free. Webgility itself is very intuitive, easy to learn, and offers perfect settings to fit our needs. Thanks to Prerit and Webgility, everything now runs seamlessly and saves us valuable time. Highly recommend!

Beaudin Designs

Sep 10, 2025  on Shopify

Very nice man helped me with an issue we were having and was able to fix it it not time. Very helpful and kind getting everything set up to or QuickBooks account and making it easy to set up any future meetings that might I might need. 10/10

Mary Martha's

Sep 05, 2025  on Shopify

Amazing customer services. Very friendly and patient.

Office Factor

Sep 04, 2025  on Shopify

it was excellent

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