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Customer reviews: Webgility x QuickBooks Online

Develop by Webgility

Reviews (944)

Overall rating
4.9

What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

  • Excellent customer service and technical support, often praised for being responsive and helpful.
  • Robust and seamless integration between Shopify and QuickBooks Online.
  • Intuitive and user-friendly interface.
  • Effective onboarding process with thorough guidance.
  • Significant time savings in accounting and administrative tasks.
  • Ability to automate data syncing, reducing manual entry errors.

Common Concerns

  • Occasional syncing issues, especially with platforms like Amazon.
  • Desire for faster data loading times to improve accessibility to QuickBooks during processing.
  • Lack of support for certain features like exchange rate posting on foreign transactions.
  • Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
  • Some features may not work as expected without extensive customer support interaction.
  • Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.

Acme Pool & Spa Care

Apr 04, 2025  on Shopify

Was a big help!!!

AquaTech Pools & Spa

Mar 26, 2025  on Shopify

Great Integration so far

VATAinc

Mar 25, 2025  on Shopify

Perit was exceptionally helpful with onboarding our Shopify x Webgility x Quickbooks programs.

Plum Tree Handmade Goods

Mar 21, 2025  on Shopify

So far so good! I did most of my own onboarding, as I like to figure things out for myself, but there were a couple tweaks that Faizan helped me with that were great. Love all the online help and knowing I can start a chat if I have questions.

The Regenaissance

Mar 18, 2025  on Shopify

Very professional team, Especially Aditi Verma helped me a lot in my price synchronization which used to be a mess for me to reconcile my QBO & Shopify.

Paper Thermometer

Mar 17, 2025  on Shopify

Prerit helped us integrate Webgility in with Quickbooks online which we switched to from Desktop. He did a great job, answered all questions and had us back up and running with our order management promptly.

GP1Racing

Mar 12, 2025  on Shopify

Prerit was very informative and Knowledgeable on the integration of Webgility and QBO. I will be recommending Webgility to my friends. Thank you for making a easy to use and reliable product to sync Shopify to QBO.

Dirt Blades

Mar 04, 2025  on Shopify

Once again, My experience with the onboarding of Webgility and the connection with QuickBooks went very well Thanks to Prerit.

Power Pony

Feb 24, 2025  on Shopify

Webgility has been a game changer for our business. The integration with Quickbooks is absolutely seamless, making our workflow more efficient and eliminating manual data entry. It's incredibly user-friendly, and the setup process was straightforward. Customer service has been impressive, always responsive and knowledgeable whenever we have questions. If your looking for an easy, reliable way to sync your e-commerce with Quickbooks, Webgility is the way to go. Highly recommend!

crashdatagroup

Feb 13, 2025  on Shopify

Prerit was very good and was able to quickly get my company onboarded. We did run into a coulple of issues and he will be running them by the team. Great experience.

Sunnee BAEskin

Feb 10, 2025  on Shopify

Kentucky Mudworks

Feb 05, 2025  on Shopify

Aditi was very helpful as well as David Pond and everyone I have dealt with.

Kart Parts

Feb 03, 2025  on Shopify

For nearly 2 years, I have been using Webgility to connect my Shopify and QBO. Today I had an issue with my inventory syncing. I tried all the fixes Webgility recommends on their support pages without any luck. Asked Webgility for a Zoom to figure out a solution -- they were successful. Pleased with the service and outcome.

MIB Clothing

Jan 06, 2025  on Shopify

We just launched our store and needed an easy, yet comprehensive connection between Shopify and QBO. Webgility has been great, the system is very intuitive, but they reach out to help you and give you an on-boarding. I have also used their chat, very helpful. The system is exactly what we need, it tracks inventory, customers, and is very easy to use.

Oway USA Professional

Dec 18, 2024  on Shopify

The Webgility team provides amazing customer service! They take the time to listen to our brand's needs, walk us through the implementation process, and give us directions on any changes we need to make to ensure everything works properly. They are also very flexible on when they are able to set up a call with us.

bkr

Nov 25, 2024  on Shopify

Webgility support was very helpful in clearing up our issues and the software is now working perfectly. Thanks.

Go Print Plus

Nov 20, 2024  on Shopify

We have just started using Webgility with our QBO but there is one feature we are really pleased with. As most of our orders are custom and we do not post inventory to our QB, the ability to map manually is a game changer. Excited to see what other features help keep our bookkeeping simplified!

MGA Distribution Ltd

Nov 18, 2024  on Shopify

Great app, did everything I needed it to.

Fifteen Distribution

Oct 27, 2024  on Shopify

Webgility has handled our stores orders so well that you don't have pay any attention to it most of the time. If there is an issue or we need help changing settings customer service is always available and handles everything quickly.

Royal Design Studio Stencils

Oct 24, 2024  on Shopify

Great support with Webgility and Quickbooks.

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