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Customer reviews: Webgility x QuickBooks Desktop

Develop by Webgility

The eCC Cloud QuickBooks Online Integration app seamlessly connects Shopify with QuickBooks, streamlining accounting workflows. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your business.

Reviews (368)

Overall rating
4.9

What Merchants Think

The overall sentiment for "Webgility x QuickBooks Desktop" is highly positive among merchants. Reviewers consistently praise its ability to streamline and automate data entry tasks between e-commerce platforms like Shopify and accounting software like QuickBooks Desktop. Both first-time users and long-time customers note that the app saves them significant amounts of time and hassle, making their bookkeeping processes more efficient and accurate.

Key Strengths

  • Seamless integration with QuickBooks Desktop and Shopify
  • Automation of inventory syncing and order processing
  • Outstanding and responsive customer support team
  • User-friendly interface and intuitive onboarding process
  • Customizable to fit specific business needs and workflows
  • Significantly reduces manual data entry and potential errors

Common Concerns

  • Limited support for certain features such as purchase orders and invoices
  • Slight learning curve for initial setup and understanding all functionalities
  • Occasional need for manual entry, particularly for complex taxation scenarios

Final Thoughts

Overall, "Webgility x QuickBooks Desktop" is a well-regarded and effective tool for businesses looking to integrate their online sales with QuickBooks Desktop. While some users find initial setup slightly challenging, the exceptional customer support helps alleviate these issues. The application's ability to automate and streamline processes is noteworthy, making it an invaluable asset for small to medium-sized businesses.

SSP Eyewear

May 08, 2025  on Shopify

So far this app is amazing and the customer service is top notch. Saying this from the point of an over 50 year old that is not technology savvy. Works excellent with Quickbooks enterprise so far.

Olive Amelia

May 07, 2025  on Shopify

Aditi Verma was very helpful today and guided me through fixing a technical glitch with patience & professionalism.

Cocoa by CeCe

May 01, 2025  on Shopify

Always Great Customer Service - Fast and Efficient - Made Integration with Quickbooks Desktop Seamless!

GuardianBell.com Wholesale

Apr 30, 2025  on Shopify

The software has worked well for us, and when it didn't work as we wanted their support team was extremely helpful and accommodating.

Real Aloe

Apr 24, 2025  on Shopify

The manual process of importing and posting from our sales channels was becoming time consuming. After much research, we decided on Webgility as the connector from our sales channels to our Azure cloud server and QuickBooks Desktop Enterprise. The installation process was very simple and did not have any negative effects on our server processes. Webgility provided multiple onboarding Zoom trainings, separating each relevant component of the application by training session. We worked with Faizan Sheikh, who was extremely professional, courteous, friendly, knowledgeable and most of all patient. Faizan took each element and explained the function and operation instructions in a very step-by-step and detailed manner. After our last training today, Webgility is fully operational, there are no issues and the integration processes are running transparently downloading and posting orders, payouts and settlement reports directly into QuickBooks. Webgility is the solution to connect your QuickBooks Desktop with your sales channels. Thank you Faizan and the rest of the Webgility team for making our work easier.

FloLogic Staging

Apr 23, 2025  on Shopify

Faizan and the team at Webgility are highly supportive of the product, making themselves readily available with cheerful and knowledgeable support.

BillboardVinyls

Apr 15, 2025  on Shopify

Satisfies all needs around automatically recording sales transactions in Quickbooks. The frequent and quick syncs also aid in updating transactions efficiently.

VitalBulk Australia

Apr 09, 2025  on Shopify

I have Webgility working on five stores. I have been using Webgility for 11 years, most recently in the last two months I have added my Shopify cart to Webgility as well. After a large Quickbooks crash in which I needed to repopulate all of my orders for three months, I would not have been able to do it without Webgility.

Tech Instrumentation

Mar 31, 2025  on Shopify

Support has been very good so far. Have not had a chance to try it out yet as the configuration is still a work in progress.

Sunland Specialties

Mar 26, 2025  on Shopify

Aditi was very polite. She fixed our problem and we are very happy with her support. Thank you! Brian Lerg

SOKO

Mar 26, 2025  on Shopify

I had a fantastic experience with Aniket support. He responded quickly, provided clear solutions, and made sure I fully understood everything. He was professional, patient, and went above and beyond to ensure my issue was resolved. Highly recommend his excellent customer service!

shop.cascadebodyjewelry.com

Mar 24, 2025  on Shopify

This app has already saved me a ton of time with processing in orders and keeping my store synced with my Quickbooks. The on boarding process was thorough. They took as much time to teach me how to utilize the app as I needed to fully understand. They listened to my concerns and found solutions where needed. Great experience.

Fire the Imagination

Mar 20, 2025  on Shopify

So very thorough in helping us link our new Shopify to QuickBooks Desktop Enterprise. Several challenges arose due to our requests. Saad was available for additional meetings and offered excellent solutions. We expect this automation will be a tremendous asset to our daily operations.

D&B Construction Equipment

Mar 12, 2025  on Shopify

Adarsh was a great help! He got us up and running very quickly. QuickBooks wasn't connecting like it should have been. Thank You Adarsh!!

Hoodman Corporation

Mar 12, 2025  on Shopify

Prerit Agrawal share with me his patience, knowledge and professionalism. I felt like I was talking to a colleague and we can just get things done. This is great for me since I was able to get my issues taken care of and leaving with more knowledge. We went from the sales channels, Amazon, Shopify and added Walmart to integrate into Quickbooks.

Dirt Blades

Mar 04, 2025  on Shopify

My experience with the onboarding of Webgility and the connection with QuickBooks went very well Thanks to Prerit.

US Dental Outlet

Mar 03, 2025  on Shopify

10/10. Prerit Agrawal was very helpful in Onboarding my team with Webgility and Quickbooks, as well as connecting our company Shopify website to automate our online sales.

Missouri Organic Recycling

Feb 20, 2025  on Shopify

Faizan Sheikh is a pro; he has covered all aspects of Webgility during a series of onboarding calls. Webgility has much more functionality than I had expected and addresses a few issues that Shopify didn't have an option for. For instance, partial quantities. We sell products that can be sold in 0.5 quantities, and Webgility has a quantity and weight mapping function. It also made it very easy to map all products from Shopify to QuickBooks. I'm very impressed and would recommend this app to anyone who needs to sync Shopify with QuickBooks.

New England Cheesemaking Supply Company

Feb 12, 2025  on Shopify

Works great with Quickbooks Enterprise, we post the sales receipts consolidated to match deposits and not overburden QB with too many sales receipts. I wished Webgility for QB Online worked the same, but consolidation only works with automation in that version and therefore does not line up with deposits. It needs a manual consolidation option like desktop.

international-filter-products

Feb 06, 2025  on Shopify

Extremely knowledgeable, excellent service, highly recommended. Thank you for getting us up and running.

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