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Customer reviews: Webgility x QuickBooks Desktop

Develop by Webgility

The eCC Cloud QuickBooks Online Integration app seamlessly connects Shopify with QuickBooks, streamlining accounting workflows. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your business.

Reviews (396)

Overall rating
4.9

What Merchants Think

The overall sentiment for "Webgility x QuickBooks Desktop" is highly positive among merchants. Reviewers consistently praise its ability to streamline and automate data entry tasks between e-commerce platforms like Shopify and accounting software like QuickBooks Desktop. Both first-time users and long-time customers note that the app saves them significant amounts of time and hassle, making their bookkeeping processes more efficient and accurate.

Key Strengths

  • Seamless integration with QuickBooks Desktop and Shopify
  • Automation of inventory syncing and order processing
  • Outstanding and responsive customer support team
  • User-friendly interface and intuitive onboarding process
  • Customizable to fit specific business needs and workflows
  • Significantly reduces manual data entry and potential errors

Common Concerns

  • Limited support for certain features such as purchase orders and invoices
  • Slight learning curve for initial setup and understanding all functionalities
  • Occasional need for manual entry, particularly for complex taxation scenarios

Final Thoughts

Overall, "Webgility x QuickBooks Desktop" is a well-regarded and effective tool for businesses looking to integrate their online sales with QuickBooks Desktop. While some users find initial setup slightly challenging, the exceptional customer support helps alleviate these issues. The application's ability to automate and streamline processes is noteworthy, making it an invaluable asset for small to medium-sized businesses.

The Rope Co

Sep 01, 2025  on Shopify

The WebGility onboarding team was very helpful and quick on the initial setup. This caused a bit of an issue as a few months into it, we discovered the Shopify Clearing Account in QB wasn't set up correctly. Had to make a correction. But, onboarding and customer service are very knowledgeable and responsive. This has been a good overall experience so far, with some hiccups.

Zen Dew

Sep 01, 2025  on Shopify

Webgility integrates superb with QuickBooks. Have been using for four years and counting. Definitely recommend it!

GenerLink

Aug 28, 2025  on Shopify

Faizan has been very helpful with the onboarding process and Webgility seems like a great way to connect my Shopify site to my Quickbooks Enterprise software.

SeatArmour

Aug 25, 2025  on Shopify

thank you faizan - you were very helpful in getting us setup with quickbooks enterpriose. everything went smoothely . excellent job thank you.

Colorado Saddlery

Aug 19, 2025  on Shopify

Webgility is the hands down best app and best customer service. The integration with Quickbooks works without fail. They can also help with customizations if the app has a functionality that you need.

two little fishies

Aug 18, 2025  on Shopify

We had a great experience today working with Faizan syncing our inventory and going over the general operations of Webgility and how it updates our Quickbooks.

PoolCandy

Aug 13, 2025  on Shopify

We've had a great experience with Webgility, integrating quickbooks through rightworks with our Shopify site and our Amazon store too. We were able to sync inventory quantities, orders, costs. Everything is synced from quickbooks. Which is awesome. Thank you Faizan!

Amish Country Popcorn

Aug 12, 2025  on Shopify

Super helpful on getting our connection setup between Quickbooks and Shopify. Faizan is very knowledgeable and helpful. He made sure that we understood what he was doing and how to use it all.

Hoffman Boots

Aug 12, 2025  on Shopify

Faizan at Webgility was so helpful and knowledgeable! He made the process look easy and even helped figure out some of our IT issues. Thank you!

Navy Hair Care

Aug 08, 2025  on Shopify

I was brought in kind of late into a Webgility project- but I was connected to Faizan. He was very clear and concise and super easy to understand and extremely helpful. This program is very easy for a new-comer to pick up and get started right away!

Jessica's Natural Foods

Aug 07, 2025  on Shopify

Faizan has done an exceptional job helping us! He's been so patient and helpful as we work through some issues with our Shopify setup. Highly recommend!!

aplpg

Aug 06, 2025  on Shopify

Onboarding went well and was thorough with the Quickbooks and Webgility sync. Faizan was very helpful.

SoundExtreme

Jul 29, 2025  on Shopify

Always helpful and quick to respond! Any time I have a question or issue, I can check their help docs online or reach out directly to the support team. They take their time to explain and walk through processes and ensure your needs are met. Highly recommend!!!

Jacobsen Salt Co.

Jul 23, 2025  on Shopify

Customer service is swift to respond and very helpful when I have an issue. We are only a month in and I find the software very easy to use!

Abbey & Sullivan

Jul 18, 2025  on Shopify

We are currently completing the implementation of Webgility with help from Faizan Sheikh. It is truly a white-glove experience. Faizan took the time to understand what we were sold and then made a plan on how to best complete the install over series of meetings. At one point, we needed some custom programming and he was able to get someone from their development team on the call to help with it as well. I greatly appreciate the professionalism exhibited by webgility employees including Faizan and the streamlined installation process that they have created. We can't wait to be fully launched on this app over the next few weeks.

Nature's Animals

Jul 17, 2025  on Shopify

I had a fantastic experience with Aniket support team at Webgility! He was patient, knowledgeable, friendly and handle my issue quickly. I really appreciate his help. :) Thanks so much, Dee

My Store

Jul 17, 2025  on Shopify

Webgility is pivotal for us to bridge the older version of Quickbooks desktop that we use with Shopify. The set up was a bit complex and overwhelming in the beginning but Faizan did a great job walking us through everything and explaining everything in detail Thank you for being very patient with us. We are hoping to have everything running smoothly once we have set the automation to on.

ElectionSource

Jul 15, 2025  on Shopify

Been an excellent experience so far with Webgility. The onboarding process was made much easier and more enjoyable thanks to Faizan; we were able to set up and integrate quickly! We look forward to continuing to work with the application and hopefully using more of its features in the future.

Power Pony

Jul 07, 2025  on Shopify

We have had an excellent experience using Webgility Desktop version alongside QuickBooks Online. The platform is amazing, efficient and incredibly effective in automating key processes. One of the standout features has been the time savings. It takes out the manual entry and reconciliation now happens seamlessly. The integration with QuickBooks is smooth and reliable reducing errors and improving in our financials. Additionally, the customer support has been outstanding. The support team is responsive, knowledgeable, and genuinely committed to helping users succeed. They have made the onboarding process and any troubleshooting a breeze. Overall, Webgility has been a game changer for our workflow, offering efficiency and accuracy. I highly recommend Webgility.

DPS Skis

Jul 03, 2025  on Shopify

Prerit was absolutely wonderful. We just completed our integration from IQMS to QuickBooks and choose WebGility to automate between Shopify. Prerit and the WebGility team were by far the best support team I worked with during this transition. Professional and super knowledgeable about WebGility and QuickBooks. Super Thrilled!

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