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Customer reviews: CedCommerce eBay Integration

Develop by CedCommerce

Reviews (861)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive experience with the "CedCommerce eBay Integration" app. They appreciate its ability to link eBay and Shopify efficiently, thereby enhancing operations and extending market reach. The app's user-friendly interface and robust syncing of products and orders are often highlighted as key benefits. The 24/7 customer support is frequently praised, showcasing a high level of dedication and helpfulness that greatly aids users during setup and ongoing use.

Key Strengths

  • Seamless integration between Shopify and eBay
  • Real-time inventory and order syncing
  • Bulk listing capabilities
  • Highly responsive and helpful customer support
  • User-friendly interface simplifying complex integration

Common Concerns

  • Issues with inventory syncing leading to overselling
  • Complex integration process for new users
  • Technical issues that are sometimes unresolved
  • Occasional misunderstanding between users and technical support

Final Thoughts

Overall, the "CedCommerce eBay Integration" app receives strong recommendations from merchants for its efficiency and user-friendly features. Despite some technical challenges and occasional syncing issues, its excellent customer support and ability to streamline multi-platform selling operations make it a valuable tool for businesses looking to enhance their e-commerce performance.

Luxi Living

Jul 24, 2024  on Shopify

This app is super easy to use and very user-friendly. The customer service is amazing, with quick responses and a professional touch. Highly recommend it!

Subscription Comics

Jul 23, 2024  on Shopify

This is a very power app that provides a Shopify owner the ability to own their brand but free up cash to by selling on Ebay. The app is not terribly hard but there is a steep learning curve that requires a lot of questions at the beginning. The good news is customer service is absolutely incredible. I'm barely scratching the surface on unlocking the power of the app. I freed up $1,000+ before the month was out using the app. So it paid for itself for the year at my level. Can't recommend enough.

Carliebride

Jul 23, 2024  on Shopify

This app works great and the customer service is there 24/7 to help with anything. My experience was great every time I got RISHU on the live chat. He is always helpful and don't rush to end the conversation or submit a ticket before trying everything to help. He always understand and address my concerns and he goes above and beyond to help. Thank you so much Rishu. I recommend this app

Plushware.co.uk - Home & Kitchen Accessories

Jul 18, 2024  on Shopify

The CED Commerce App is a great, fast and efficient way to run my ebay store from my shopify store, and the customer service team are very responsive.

Swift Auto Parts & Supplies

Jul 14, 2024  on Shopify

Scam Alert. Beware of the sneaky "no refund" policy that is hidden and not mentioned on the "pricing" page. We are having to undergo a credit card dispute because they refuse to send a partial refund after opting for the annual plan and using it for a few weeks. Folks, look around other apps that are much cheaper as this one is a rip off. For $499 a year of $49 a month, they hold you to a 2000 listing limit. Once you do your 2000, you are stuck waiting until next month. Other apps like "eBay Integration" gives you unlimited listing import for only $20 a month. So when we tried to cancel after being charged the yearly plan, not knowing they would hold us hostage to it when subscribing, they refused. We offered them a compromise of charging us 2 monthly charges if they would open another 2000 immediately, and they refused. Seems like they love to count on victims overseeing their small print. I first left a good review at the request of Rishu, who was a professional customer service agent. It wasn't a complete picture though. As when I get Praveen on chat, it's like dealing with a drunk agent. No responsiveness, dodging questions, giving false information (you name it)

Trailvision - Bicycle Bearing Suppliers

Jul 04, 2024  on Shopify

Created more work than helped. On paper great, reality poor. No real way to oversee what it is doing and created 100s of listings that I know need to delete myself. Feel no real life knowledge of shopify and eBay has been used in the development of the app. Support had no way of helping and avoided answering questions when the answer showed flaws in the design.

Rodeo Boots

Jun 30, 2024  on Shopify

Very helpful. Having a little bit of trouble communicating because of the language. But very patient and helpful. Thank you!!

Charmats

Jun 30, 2024  on Shopify

Vishal was excellent . I nearly gave up because I was not sure about how to use this app but her guidance and patience was extra ordinary. I highly recommend this app. It makes hard work easier and faster

Swift Auto Parts & Supplies

Jun 24, 2024  on Shopify

This is doing its job very well and quickly, and I'm particularly talking about the eBay app (the walmart one needs work). Rishu is a great help, quick to reach and goes beyond. Thanks guys.

CaptCan Comics Inc

Jun 20, 2024  on Shopify

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help. The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify. The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.

Volcanic Cult

Jun 18, 2024  on Shopify

vishal tripathi was a real specialist and an amazing guy. He helped a lot with the right things for my Shopify Ebay Ced Commerse integrations, unlike others who don't know what they are saying. Thanks again.

DIY Carbon Bikes

Jun 16, 2024  on Shopify

Far from effortless. After about six months of attempts and multiple accounts, I still don't have a single product on eBay. I'm trying something else.

Outlet Market

Jun 15, 2024  on Shopify

I had no idea what I was doing and could not get the app to work properly Rishu Agarwal was vary patient and helpful and was alot of help helping me get up and running.

Suds N' Stuff

Jun 04, 2024  on Shopify

Can be a bit confusing for a novice, but the customer support is amazing and helped me to overcome any issues I had. Would definitely recommend!

Neo Shop

Jun 01, 2024  on Shopify

Works very well for us. We were using the standard Shopify Connect before, but this lack functionality

uzisports

May 29, 2024  on Shopify

I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay. In my view you won't get better apps and customer service , i am so thankful to Abhijeet

Phonnic Repairs & Accessories

May 25, 2024  on Shopify

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Pride Of India

May 08, 2024  on Shopify

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

The Digital Instruments Store

Apr 21, 2024  on Shopify

Vishal Tripathi was an excellent customer service rep. He answered all my questions and provided detailed information on how to integrate my items into eBay. Greatly appreciated his knowledge and time.

Steven Land Fashion

Mar 31, 2024  on Shopify

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

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