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Customer reviews: CedCommerce eBay Integration

Develop by Shopify

Reviews (871)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive experience with the "CedCommerce eBay Integration" app. They appreciate its ability to link eBay and Shopify efficiently, thereby enhancing operations and extending market reach. The app's user-friendly interface and robust syncing of products and orders are often highlighted as key benefits. The 24/7 customer support is frequently praised, showcasing a high level of dedication and helpfulness that greatly aids users during setup and ongoing use.

Key Strengths

  • Seamless integration between Shopify and eBay
  • Real-time inventory and order syncing
  • Bulk listing capabilities
  • Highly responsive and helpful customer support
  • User-friendly interface simplifying complex integration

Common Concerns

  • Issues with inventory syncing leading to overselling
  • Complex integration process for new users
  • Technical issues that are sometimes unresolved
  • Occasional misunderstanding between users and technical support

Final Thoughts

Overall, the "CedCommerce eBay Integration" app receives strong recommendations from merchants for its efficiency and user-friendly features. Despite some technical challenges and occasional syncing issues, its excellent customer support and ability to streamline multi-platform selling operations make it a valuable tool for businesses looking to enhance their e-commerce performance.

Eazybuyca

Sep 02, 2024  on Shopify

Merchants appreciate this app for its ability to efficiently link eBay and Shopify, enhancing operations and market reach. They value features like robust product and order syncing, bulk listing capabilities, and real-time updates. The app also supports customization of order names and IDs, and template creation for easier uploads. Its user-friendly interface is noted for simplifying listing, order, and inventory management. Despite a complex integration process, the standout 24/7 customer ...

ModaX

Aug 31, 2024  on Shopify

I had the pleasure of being assisted by Sahil Pandey, and I must say, the service was nothing shorter of amazing. Sahil is incredibly fast in responding to my queries and provided clear, step-by-step guidance that made resolving my issue a breeze. What stood out the most was Sahil's professionalism throughout the entire process. Thank you, for your outstanding service!!!

SpecialTshirts

Aug 29, 2024  on Shopify

I would certainty recommended this app to anyone currently on Shopify and interested in selling their products on Ebay. It is super-fast and accurate, and the technicians are extremely Knowledgeable and helpful. The whole process of listing my products was extremely easy with their expert assistance. I tried some other integration apps. and after hours of aggravation and frustration had to uninstall the apps. and try something else. So glad I found CedCommerce Intergration. Joe Specialtshirts1963.com

Pacwest Collectibles

Aug 28, 2024  on Shopify

I am new to the platform and was experiencing some issues (growing pains) and reached out to the chat feature for help. Sahil was able to fix my issue and gave me some useful tips. Great experience, thank you!!!

Pro Cycling Kit Sales

Aug 26, 2024  on Shopify

Quite possibly the worst most user unfriendly app on the shopify platform. I urge you to find an alternative. For example - the app has no way to map product condition from shopify to ebay. So if you sell new and used items it will list them all as used. Their solution - YOU need to go in and manually change each of your 500 products! Customer service is useless, product is useless - AVOID at all costs

Smarams

Aug 23, 2024  on Shopify

Been working with this team for years they’re amazing and their customer service been always top , we’ve built trust during the years and now i will work with them with any future business..

JK Hub

Aug 23, 2024  on Shopify

I recently start using cedcommerce for ebay and shopify integration, initially it was complex for me, but there customer service support is really very prompt, they immidietly came and check where i did some mistake during integration, and they help me to resolve that errors, and then its simple to use!! i really appreciate their support team!

Roasted Mornings

Aug 22, 2024  on Shopify

I had a fantastic experience with the representative. He was incredibly helpful and courteous throughout our interaction. He answered all of my questions promptly and was very patient, especially when I didn't understand certain things. His professionalism and kindness made the process much easier for me. Highly recommend!"

Mein Shop

Aug 21, 2024  on Shopify

Absolut toller Service! Nur zu empfehlen. anfangs war es etwas schwierig zu verstehen wie alles funktioniert, allerdings steht der Kundenservice 24/7 zur Verfügung und das super freundlich und kompetent. Ich bin begeistert.

Classicbootseu

Aug 21, 2024  on Shopify

Super Plattform und der Support ist auch sehr nett und hat direkt geholfen. Die Plattform ist super leicht zu verstehen

Optimal Health Supplements

Aug 20, 2024  on Shopify

Any brand owner will tell you that listing your items in multiple channels is a HEADACHE. CedCommerce has solved all my problems, and the CS is top notch!

Mandic Shoes

Aug 18, 2024  on Shopify

great customer online support. Helped me fix product listing errors so my products were displayed at their best thank you

CZT [CITI-ZEN-THEORY]

Aug 14, 2024  on Shopify

Representative was knowledgeable and extremely helpful. The app was easy to use and effectively fairly seamless with regards to troubleshooting and problem resolution. So far, highly recommended.

BFR Equestrian & Country

Aug 14, 2024  on Shopify

I've only just started the integration process. I haven't found it easy but the customer service support is amazing and has taken me through step-by step. Would recommend for the support alone.

Keredlisa

Aug 12, 2024  on Shopify

great tool. works perfect and. the customer service is impeccable. I didn't have to talk on the phone, through chat with a live agent on the site, all my questions were answered quickly and. effectively. I highly recommend it.

Supplypm

Aug 08, 2024  on Shopify

Wonderful experience with very supportive staff support member personally video call me and resolve my issue Thanks

EasybuyUS

Aug 07, 2024  on Shopify

Great application easy to use and great customer service support very easy to upload from this platform to my selling platform. Am so grateful from the support i got from the customer service. Thank you

SoCal Cameras

Aug 06, 2024  on Shopify

The CedCommerce support team was super helpful in the onboarding process and I was able to schedule calls day of to help with the onboarding process. The app interface + customer service made the transition to ebay very easy.

Tri-State Motorsports

Aug 06, 2024  on Shopify

This app has great built-in features and customer service. Very helpful and responsive to any issues or questions.

Palm Beach Vinyl

Aug 04, 2024  on Shopify

This app is a constant source of stress and frustration for me. It doesn't "just work" at what it's supposed to do and you have to watch it like a hawk. I sell single vintage items 200+ per week on shopify, then import them to eBay. I have always had the ongoing issue of items selling on my website and not being taken down from eBay even though they are out of stock on Shopify. When this happens the order on eBay of the unavailable item on Shopify doesn't sync to my shop so I am unaware until an angry customer reaches out to me because their order is past due and stuck in eBay. I'll have to refund the customer and it hurts my eBay seller status. One month I even had 20+ cancellations and incurred an higher final value fee from eBay until I was eligible for re-evaluation the next period. This is crazy because overall we are very on top of things. I also find that the support doesn't understand English very well and will often touch settings on my integration without explicit permission. This has happened at least 2 times which has caused me great concern.

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