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Customer reviews: CedCommerce eBay Integration

Develop by CedCommerce

Reviews (1,358)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive experience with the "CedCommerce eBay Integration" app. They appreciate its ability to link eBay and Shopify efficiently, thereby enhancing operations and extending market reach. The app's user-friendly interface and robust syncing of products and orders are often highlighted as key benefits. The 24/7 customer support is frequently praised, showcasing a high level of dedication and helpfulness that greatly aids users during setup and ongoing use.

Key Strengths

  • Seamless integration between Shopify and eBay
  • Real-time inventory and order syncing
  • Bulk listing capabilities
  • Highly responsive and helpful customer support
  • User-friendly interface simplifying complex integration

Common Concerns

  • Issues with inventory syncing leading to overselling
  • Complex integration process for new users
  • Technical issues that are sometimes unresolved
  • Occasional misunderstanding between users and technical support

Final Thoughts

Overall, the "CedCommerce eBay Integration" app receives strong recommendations from merchants for its efficiency and user-friendly features. Despite some technical challenges and occasional syncing issues, its excellent customer support and ability to streamline multi-platform selling operations make it a valuable tool for businesses looking to enhance their e-commerce performance.

CaptCan Comics Inc

Jun 20, 2024  on Shopify

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help. The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify. The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.

Volcanic Cult

Jun 18, 2024  on Shopify

vishal tripathi was a real specialist and an amazing guy. He helped a lot with the right things for my Shopify Ebay Ced Commerse integrations, unlike others who don't know what they are saying. Thanks again.

DIY Carbon Bikes

Jun 16, 2024  on Shopify

Far from effortless. After about six months of attempts and multiple accounts, I still don't have a single product on eBay. I'm trying something else.

Outlet Market

Jun 15, 2024  on Shopify

I had no idea what I was doing and could not get the app to work properly Rishu Agarwal was vary patient and helpful and was alot of help helping me get up and running.

Suds N' Stuff

Jun 04, 2024  on Shopify

Can be a bit confusing for a novice, but the customer support is amazing and helped me to overcome any issues I had. Would definitely recommend!

Neo Shop

Jun 01, 2024  on Shopify

Works very well for us. We were using the standard Shopify Connect before, but this lack functionality

uzisports

May 29, 2024  on Shopify

I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay. In my view you won't get better apps and customer service , i am so thankful to Abhijeet

Phonnic Repairs & Accessories

May 25, 2024  on Shopify

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Pride Of India

May 08, 2024  on Shopify

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

The Digital Instruments Store

Apr 21, 2024  on Shopify

Vishal Tripathi was an excellent customer service rep. He answered all my questions and provided detailed information on how to integrate my items into eBay. Greatly appreciated his knowledge and time.

Steven Land Fashion

Mar 31, 2024  on Shopify

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

GYMIX

Mar 26, 2024  on Shopify

ACHTUNG ABZOCKE!!!!! Ich habe die App für 24 Stunden und damit ich die "volle" Potentiale der App erschöpfen könnte, das Abo für 12 Monate abgeschlossen. Ohne Abo hat man Zugriff auf nur wenige Funktionalitäten. Ich habe nach 24 Stunden die App und Abo gekündigt, CED behält aber das Geld für das volle Jahr!! sie weigern sich das Geld zurück zu erstatten! Ein Jahr für Knapp 24 Stunde!! Leute ich warne, das ist eine Abzocke, finger Weg von dieser App!!!

Try This-N-That

Mar 17, 2024  on Shopify

Wish I could get my money back, It is so complicated to use. Marketplace Connect does what I want it to do. It is so much more user friendly.

Carolina Sundance

Mar 14, 2024  on Shopify

I had a terrible experience with Ebay Integration and this company ! I made a sell using this app that never showed on Ebay. I thought the buyer had bought two items- one on EBay and one on Shopify. The order in Shopify showed paid by the cedcommerce app. I sent both items out. Later I found out that the customer did not order the item showing on Shopify and no payment had been received. I tried to use the chat feature to get help and they said I would receive an email from someone. The first email had a link that took me to a general help page with subjects that did not cover the issue. Then someone from the company started emailing me about the issue, insisting it was EBay’s fault. After very many hours and many, many emails going back and forth with this company I found out their app had pulled in the wrong item to Shopify because their app had assigned the same sku number to all my listings. For days the company argued with me that it was not their fault. There was a HUGE language barrier and it was so frustrating dealing with them. Finally when they admitted their mistake they offered my 3 months free to use of their app if I changed my review. So I just changed my review to this. Seriously you have got to be kidding. STAY AWAY FROM THIS APP IF YOU DONT WANT TO LOSE MONEY OVER BOGUS SELLS and get a big headache dealing with them

FlightSimBuilder

Jan 27, 2024  on Shopify

Excellent app! It does everything it promises and makes integration with eBay super easy and fully automated. On top of that you get a online support which looks like available all the time and help you resolving any issues or user errors.

Retrohahn

Jan 27, 2024  on Shopify

Worst app to connect with your eBay shop. Had this app for one year and many problems with it. It had always issues while synchronizing the inventory which caused the problem that I sold items on ebay which weren't available anymore. Also this app is not able to upload products from your shopify shop to ebay, you always have to put the products on eBay by yourself and then connect them to the products in your shopify shop. The app is also very expensive. They couldn't refund my money after I deleted the app now I have to pay 199USD for a year we're I will not use this app. 2 weeks ago I found the app "eBay Integration & Sync - DPL" which is much more user friendly and also has the option to upload directly for shopify. It's much cheaper and is constantly being upgraded.

Home Art Gallery - the Frame Store

Dec 26, 2023  on Shopify

It's straightforward and efficient, making it easy to manage listings, orders, and inventory all in one place. The real-time updates are a big plus, keeping everything current without a fuss. Bulk listing capabilities are a time-saver, especially for businesses with lots of products. The app also shines in customer support. Quick responses and helpful chat assistants mean you're not left hanging if you run into issues. Overall, it's a user-friendly tool that simplifies online selling across platforms, making it a smart pick for anyone using Shopify and eBay together.

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