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Customer reviews: CedCommerce eBay Integration

Develop by CedCommerce

Reviews (861)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive experience with the "CedCommerce eBay Integration" app. They appreciate its ability to link eBay and Shopify efficiently, thereby enhancing operations and extending market reach. The app's user-friendly interface and robust syncing of products and orders are often highlighted as key benefits. The 24/7 customer support is frequently praised, showcasing a high level of dedication and helpfulness that greatly aids users during setup and ongoing use.

Key Strengths

  • Seamless integration between Shopify and eBay
  • Real-time inventory and order syncing
  • Bulk listing capabilities
  • Highly responsive and helpful customer support
  • User-friendly interface simplifying complex integration

Common Concerns

  • Issues with inventory syncing leading to overselling
  • Complex integration process for new users
  • Technical issues that are sometimes unresolved
  • Occasional misunderstanding between users and technical support

Final Thoughts

Overall, the "CedCommerce eBay Integration" app receives strong recommendations from merchants for its efficiency and user-friendly features. Despite some technical challenges and occasional syncing issues, its excellent customer support and ability to streamline multi-platform selling operations make it a valuable tool for businesses looking to enhance their e-commerce performance.

Pro Cycling Kit Sales

Aug 26, 2024  on Shopify

Quite possibly the worst most user unfriendly app on the shopify platform. I urge you to find an alternative. For example - the app has no way to map product condition from shopify to ebay. So if you sell new and used items it will list them all as used. Their solution - YOU need to go in and manually change each of your 500 products! Customer service is useless, product is useless - AVOID at all costs

Smarams

Aug 23, 2024  on Shopify

Been working with this team for years they’re amazing and their customer service been always top , we’ve built trust during the years and now i will work with them with any future business..

JK Hub

Aug 23, 2024  on Shopify

I recently start using cedcommerce for ebay and shopify integration, initially it was complex for me, but there customer service support is really very prompt, they immidietly came and check where i did some mistake during integration, and they help me to resolve that errors, and then its simple to use!! i really appreciate their support team!

Roasted Mornings

Aug 22, 2024  on Shopify

I had a fantastic experience with the representative. He was incredibly helpful and courteous throughout our interaction. He answered all of my questions promptly and was very patient, especially when I didn't understand certain things. His professionalism and kindness made the process much easier for me. Highly recommend!"

Mein Shop

Aug 21, 2024  on Shopify

Absolut toller Service! Nur zu empfehlen. anfangs war es etwas schwierig zu verstehen wie alles funktioniert, allerdings steht der Kundenservice 24/7 zur Verfügung und das super freundlich und kompetent. Ich bin begeistert.

Classicbootseu

Aug 21, 2024  on Shopify

Super Plattform und der Support ist auch sehr nett und hat direkt geholfen. Die Plattform ist super leicht zu verstehen

Optimal Health Supplements

Aug 20, 2024  on Shopify

Any brand owner will tell you that listing your items in multiple channels is a HEADACHE. CedCommerce has solved all my problems, and the CS is top notch!

Mandic Shoes

Aug 18, 2024  on Shopify

great customer online support. Helped me fix product listing errors so my products were displayed at their best thank you

CZT [CITI-ZEN-THEORY]

Aug 14, 2024  on Shopify

Representative was knowledgeable and extremely helpful. The app was easy to use and effectively fairly seamless with regards to troubleshooting and problem resolution. So far, highly recommended.

BFR Equestrian & Country

Aug 14, 2024  on Shopify

I've only just started the integration process. I haven't found it easy but the customer service support is amazing and has taken me through step-by step. Would recommend for the support alone.

Keredlisa

Aug 12, 2024  on Shopify

great tool. works perfect and. the customer service is impeccable. I didn't have to talk on the phone, through chat with a live agent on the site, all my questions were answered quickly and. effectively. I highly recommend it.

Supplypm

Aug 08, 2024  on Shopify

Wonderful experience with very supportive staff support member personally video call me and resolve my issue Thanks

EasybuyUS

Aug 07, 2024  on Shopify

Great application easy to use and great customer service support very easy to upload from this platform to my selling platform. Am so grateful from the support i got from the customer service. Thank you

SoCal Cameras

Aug 06, 2024  on Shopify

The CedCommerce support team was super helpful in the onboarding process and I was able to schedule calls day of to help with the onboarding process. The app interface + customer service made the transition to ebay very easy.

Tri-State Motorsports

Aug 06, 2024  on Shopify

This app has great built-in features and customer service. Very helpful and responsive to any issues or questions.

Palm Beach Vinyl

Aug 04, 2024  on Shopify

This app is a constant source of stress and frustration for me. It doesn't "just work" at what it's supposed to do and you have to watch it like a hawk. I sell single vintage items 200+ per week on shopify, then import them to eBay. I have always had the ongoing issue of items selling on my website and not being taken down from eBay even though they are out of stock on Shopify. When this happens the order on eBay of the unavailable item on Shopify doesn't sync to my shop so I am unaware until an angry customer reaches out to me because their order is past due and stuck in eBay. I'll have to refund the customer and it hurts my eBay seller status. One month I even had 20+ cancellations and incurred an higher final value fee from eBay until I was eligible for re-evaluation the next period. This is crazy because overall we are very on top of things. I also find that the support doesn't understand English very well and will often touch settings on my integration without explicit permission. This has happened at least 2 times which has caused me great concern.

Toys 'N' Geek

Aug 04, 2024  on Shopify

Having used this for at least a year now, I can say that this app is not great. The UI is very clunky; lack of filtering options. Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't. Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.

Semal Handicrafts

Jul 30, 2024  on Shopify

I recently started using CedCommerce for eBay and Shopify, and I am beyond impressed with the level of service and user experience it provides. From the moment I downloaded the app, everything has been seamless and intuitive. The customer support team deserves special mention for their prompt and helpful responses. I had a minor issue setting up my account, and they resolved it within minutes. It's rare to find such dedicated and efficient support in today's app market.

fromaggio

Jul 30, 2024  on Shopify

I downloaded the app and had some questions. I was immediately helped by the support team. They walked me through the setup and in no time I was up and running. Cant ask for any better!

Swift Auto Parts & Supplies

Jul 29, 2024  on Shopify

We eventually had a great experience. Rishu is great. He cares about the customer's smooth experience, and is attentive and very understanding. Thank you.

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