Reviews: Easyship ‑ All in One Shipping

Name: Easyship ‑ All in One Shipping
Brand: Shopify
SKU: shopify-easyship-app-by-shopify
Rating: 4.1 (330 reviews)

Customer reviews: Easyship ‑ All in One Shipping

Develop by Shopify

Reviews (330)

Overall rating

4.1

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What Merchants Think

Merchants have mixed feedback about "Easyship ‑ All in One Shipping." Some appreciate its user-friendly platform and helpful customer support, which aids in managing shipping logistics efficiently. However, others express frustration over unexpected fees, poor communication, and support issues, indicating room for improvement in service consistency and transparency.

Key Strengths

User-friendly interface and easy setup on e-commerce platforms like Shopify.
Wide selection of couriers with competitive international shipping rates.
Efficient features such as automated package selection algorithms and integration with Shopify for packing inserts and customs forms.
Positive customer service experiences, especially for users on upgraded plans.
Useful shipping options displayed at checkout, including taxes and duties for international orders.

Common Concerns

Unexpected overcharges and additional courier fees not disclosed at checkout.
Inconsistencies with support responses and delayed communication.
Difficulties in addressing API and integration issues with couriers like UPS and DHL.
Lack of transparency on required upgrades for Shopify features and subsequent customer support challenges.
Reports of errors and bugs within the system that occasionally disrupt operations.

Final Thoughts

"Easyship ‑ All in One Shipping" offers a comprehensive solution for shipping needs with its intuitive design and useful features. It's particularly beneficial for businesses seeking international shipping solutions. However, its overall reception is marred by concerns over unexpected costs and support challenges. While some users have had exceptional experiences, consistency in customer service and transparent pricing practices are areas needing attention for broader merchant satisfaction.

Auralis Crystal Store

Jun 30, 2025 on Shopify

Been using them for over a month now. Nice prices and good service. I had a problem with 1 package out of about 50 sent and Lauretta from the CS team worked with me over more than 2 weeks to resolve the problem and also to help me get a refund for that package. I have and will highly recommend them.

Filippo Loreti

Jun 27, 2025 on Shopify

Henda's Law

Jun 17, 2025 on Shopify

Great support via online help! Friendly and helpful customer service agent - keep her!

Happy Plugs

Jun 02, 2025 on Shopify

Pooja was exceptional in assisting with my concern. He event went an extra mile by sending a follow up and making sure everything has been resolved. He is a great at his job and providing a world-class service. Kudos to you, Pooja! :)

Tudung People Singapore (TudungPeople Int. Pte. Ltd)

May 19, 2025 on Shopify

We’ve had a great experience using Easyship! I really appreciate the wide range of shipping options available—it makes it so much easier to find the best rates and delivery times for our customers. Their platform is user-friendly, and their customer service has been consistently responsive and helpful whenever we’ve needed support. Highly recommended for businesses looking to simplify their shipping process!

One for Pets

May 19, 2025 on Shopify

easy to use

FastWasch

May 13, 2025 on Shopify

good

Ducati Sydney

May 11, 2025 on Shopify

Owlkrown

May 09, 2025 on Shopify

Neha and Monika were outstanding, exceptionally patient, professional, and incredibly helpful throughout the entire setup process. They provided clear, step-by-step guidance that made everything much easier to navigate. While the initial setup can be a bit challenging, the level of support offered by the EasyShip team, especially during the 14-day trial period, proved to be absolutely essential. Their assistance made a real difference.

Nivada Grenchen

May 08, 2025 on Shopify

Your Shiny Clothes

May 06, 2025 on Shopify

After installing the app I had a few issues with trying to pay for my shipment. Anup explained to me what the issue was and guided me what to do. Anup also answered a few more questions I had with confidence and in a quick fashion. Very impressed with Anup's support!!

floruisse

May 06, 2025 on Shopify

good customer service

Deathly smooth

May 06, 2025 on Shopify

amazing customer support and lot of options and features

Loud Minds

May 03, 2025 on Shopify

Amazing customer service - prompt and helpful!

Reverieluxe

Apr 26, 2025 on Shopify

Anup was so helpful I wouldn't have been able to do this without his help.

FIED

Apr 17, 2025 on Shopify

Kind service, convenient delivery!

With the Bend

Apr 15, 2025 on Shopify

helped me very much

Uncle Mike's Outdoors and More!

Apr 09, 2025 on Shopify

Easy to install, use, and great for price comparisons. highly recommend this app!

ENTLER

Mar 20, 2025 on Shopify

Easyship is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our Shopify store is fully integrated and I set all of it up myself.

VECTOR350

Mar 18, 2025 on Shopify

While I'm still uncertain if this app will meet my needs right now, the customer service representative in the Easyship chat provided me with satisfactory assistance and answered all of my questions.