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Customer reviews: EasyRoutes Local Delivery

Develop by Shopify

Reviews (202)

Overall rating
4.8

What Merchants Think

Merchants have consistently found "EasyRoutes Local Delivery" to be an invaluable tool for improving their delivery processes. The app's efficient routing capabilities, ease of use, and outstanding customer support have made it a crucial part of their business operations. Many users praise it for saving time and significantly enhancing the customer delivery experience.

Key Strengths

  • Excellent route optimization and planning capabilities
  • User-friendly interface and quick setup
  • Outstanding and responsive customer support
  • Effective customer tracking and notifications
  • High degree of customization for specific business needs
  • Seamless integration with Shopify
  • Cost-effective solution for small to medium enterprises

Common Concerns

  • Issues with postcode prioritization leading to incorrect destinations
  • Lack of Apple Maps integration for CarPlay
  • Billing and refund concerns for unused services
  • Dependence on Shopify’s platform, which can sometimes lead to connection issues

Final Thoughts

"EasyRoutes Local Delivery" has been overwhelmingly positively received, providing vital features that enhance local delivery logistics for businesses. Despite a few navigational and billing concerns, the robust support and continual improvements make it a highly recommended tool in the realm of delivery management apps.

Ice cream house Europe Ltd

Sep 12, 2025  on Shopify

Billy's Bakery

Sep 11, 2025  on Shopify

PostMyBeer

Sep 09, 2025  on Shopify

LivSimple Farms

Sep 08, 2025  on Shopify

Cykeloutlet

Sep 08, 2025  on Shopify

DeliciousDirect

Sep 04, 2025  on Shopify

Tees Valley Firewood

Sep 04, 2025  on Shopify

Mackey's

Sep 02, 2025  on Shopify

Great app. Hope the app continues to develop helping us provide a trusted delivery service for our customers.

CARNICERY

Sep 02, 2025  on Shopify

Vintage Photo Lab

Aug 28, 2025  on Shopify

Simply excellent! Couldn't live without it now. Highly recommend.

Peterborough Christmas Trees

Aug 27, 2025  on Shopify

Chinchiolo Farming Co. Inc.

Aug 27, 2025  on Shopify

Fresca Rebeca

Aug 26, 2025  on Shopify

This app is amazing! It's greatly simplified order management for us in this first week of use; I wouldn't trade it for anything. It's helped us minimize errors and save time.Things like being able to activate more seats on busier days and being charged proportionally are fantastic. And the support is extraordinary.

Bel Fiore Co.

Aug 24, 2025  on Shopify

I wish all apps and companies were as great as Easy Routes. This app has been a game changer for our business. We love that they are constantly working on improvements, have affordable rates, and their team is there if we need them. When I first reached out the head guy walked us through everything. Can't say enough great things about the app and company.

Direct Discount Furniture & Mattress LLC

Aug 11, 2025  on Shopify

Amazing app, we have been using this apple for a couple of month and has been very beneficial for our company and user friendly. The upgrate plan is very use for our type of business and for any other looking for verified proof ...

ENZE

Jul 24, 2025  on Shopify

Our team has used this app for around 4 years and EasyRoutes have continuously enhanced the user experience of the app throughout the years. The team at EasyRoutes were also quick to respond to support requests and new feature requests.

Windsor Meats

Jul 22, 2025  on Shopify

Ideal app for managing local delivery for our business!

Balloon Town

Jul 15, 2025  on Shopify

EasyRoutes has streamlined our delivery process significantly. It saves time on route planning, integrates smoothly with Shopify, and the photo proof of delivery feature gives customers confidence their order has arrived. Highly recommend for local delivery businesses.

Jones Brothers Farms

Jul 09, 2025  on Shopify

The best customer support you could ask for! Quick to help beyond the AI assistant and also full of explanations and instructions. We could not be happier with this service!

Supply Ontime

Jun 09, 2025  on Shopify

Since we installed the app about two months ago we had nothing but great expirience both in app use and customer support. We use this app for assigning drivers with task be it a pick up or delivery and building routes. Our customers really appreciated the live tracking feature that makes our deliveries more convinient for them. Also, the support team is outstanding and prompt on help. Highly recommend this app.

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