I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

Wow I really recommend Dser staff assistant ( Sherry ). Highly recommended.

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck! Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved! Thanks so much, Chrissy, for your prompt and friendly help!

I got great help and service by Chrissy. He helped me solve my problem and now I can get back to fixing my store and publishing it

I had an issue with an order an Chloe fixed the problem immediately. Thank you very much. Great service.

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

verry good costumer support

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support! Thank you Krystal

A Celia é uma ótima profissional, adorei o serviço, não demora pra responder, realmente um serviço fántastico.

Rita was extremely helpful and kind. This app is amazing, thank you for everything!

O atendimento de hoje foi rápido e eficiente

Rita at Dsers has been truly amazing she helped with low stock I had no clue but with her expertise and kindness she helped me so much. She is a credit to your organisation and would always wish to speak with her if I had another query . Keep being amazing Rita x

Celia I am satisfied, with u good service, very fast and friendly, you are funny, I was stressed but I was able to solve it now. good jod celia

جدا جدا متعاونه وسريعه الخدمه لقد انقذتني كثيرا شكرا لكي كثيرا ماريا

THANKS FOR THE IMMEDIATE RESPONSE FORM RITA ASSISTANCE THE ISSUE

Great help from agent Maria. Helped fast and solved the issue.

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

Got very quick and helpful service. Appreciated!

Good products and good customer service, highly recommended. Blanca from customer service was very helpful.

great customer service so far