Chloe is amazing!

merci agent Shayla super geniale qui aide rapidement un grand merci a toi

Expérience parfaite ultra réactive je remercie énormément Rita.

great support, fast and quick answers and knew exactly how to fix the issues that i had. I wish i knew i could do this from the beginning my shop would be doing so much better.

Support is awesome - very responsive with simple and easy instructions Many thanks

Excellent customer support — responsive, professional, and always helpful. Their team makes the experience smooth and reliable.

Merci infiniment à Rita pour son excellent service !! En quelques minutes, elle m'a aidé à régler mon problème. Merci beaucoup Rita !!

Merci á Luna pour le bonne service elle a pris le temps pour m'aider

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

Very kind and helpful support. She was patient, clear, and made the whole process easy. Really nice experience, thank you!

Thanks Shayla she helped me to make my first order good app placed my first order .

Outstanding customer service from Estefania at DSers! She helped me successfully relink my account to AliExpress so I could continue importing products to my Shopify store without any interruptions. Her expertise was clear from the start, and she handled everything quickly and efficiently. What could have been a stressful issue was resolved smoothly thanks to her knowledge and professionalism. Truly excellent support thank you, Estefania!

"I had a fantastic experience working with Aurora at Desers. She was incredibly professional, patient, and went above and beyond to ensure my issues were resolved. Her communication skills are top-notch, and she made what could have been a stressful situation feel seamless. Desers is lucky to have such a dedicated support professional!"

SAV rapide et efficace. Jeffery m'a réglé un problème de sécurité en 2 minutes et avec professionnalisme. Il m'a rassuré et guidé dans la procédure. Merci. Je recommande ++

Rita was very helpful and got my order back up and running within minutes!

After being charged for DSers Pro, I requested a refund and received inconsistent explanations from support (wrong billing period first, then a different reason to deny the refund). Even after acknowledging an error, DSers changed the justification again instead of resolving the issue, which felt misleading and wasted a lot of time. Before writing this review, I checked public comments/reviews on social media and review platforms and found many similar complaints about unexpected charges and refund requests being refused or handled inconsistently.​ Based on my experience, if you care about transparent billing and fair refund handling, be very cautious with this app.

Jai u un problème avec une commande j'arrivais pas a traiter la commande Jai passer une mauvaise journée mais Zoé mon ange gardien et t'arriver il et exceptionnel il ma règle le problème en deux minute efficace très professionnelle merci mon ange gardien zoé

Very good service!!!

Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!