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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,180)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

™LIGHT PATH

Dec 03, 2024  on Shopify

נציגת שירות בשם היילי האלופה, סיפקה לי הרבה ידע עם הרבה סבלנות ,. תודה רבה !

myovv.com

Dec 03, 2024  on Shopify

Chloe is great in customer service with prompt replies to my questions. Even as a beginner I can easily learn and implement this app for my business. Customer support is always there to guide step by step! Amazing app, friendly user features, friendly customer support—all good!

The Peacel

Dec 03, 2024  on Shopify

I am very pleased with the help I received from Vivian in completing my order. Vivian was attentive and quick to assist, especially in handling details related to the address and required information. Thanks to Vivian's clear guidance, I was able to finalize my order smoothly. Thank you, Vivian, for your professionalism and dedication!

RKassman

Dec 03, 2024  on Shopify

Vivian helped me today with my issue that had confounded me completely to the point, I almost cancelled the order. I was so frustrated. When Vivian got my issue via Chat she walked me through the process so simply and easily. Thank you Vivian.

UrbanMane

Dec 03, 2024  on Shopify

Aurora was a great help and sorted and accou t plus order issue without any trouble at all. Highly recommend this team member

Lollitaz

Dec 03, 2024  on Shopify

Olivia is amazing!!!!!!

Mi tienda

Dec 03, 2024  on Shopify

Tenia problemas para rastrear mi pedido en mi página.. Vivian fué super amable, incluso se quedo hasta que resolvio todas mis dudas y cambios.. muy atenta y paciente, y rápido. Un gusto...

Boutique Beauté & Santé

Dec 03, 2024  on Shopify

excellent service rapide est minutieux

Sorana

Dec 03, 2024  on Shopify

Great service! I am thankful for Myra's support in solving all my problems quickly!

Aneya Nails

Dec 03, 2024  on Shopify

Olivia was so helpfull and solved all my problems! Perfect

The Big Brand Sale

Dec 03, 2024  on Shopify

Very Nice Customer Service. Olivia is very hard working and sincere about work and provide answers within a minute. Thank you!

Scout Offers

Dec 03, 2024  on Shopify

I needed help with DSERS, and Vanessa helped me. Excellent service. She even deserves a raise!!! God bless her!!

WinterDaddy.com

Dec 03, 2024  on Shopify

Elora was a BIG help. Very straight and helpful with our problem. Gave us really fast replies to solve our problems!

Cliquei Peguei

Dec 03, 2024  on Shopify

O atendimento da Elora foi fantástico. Preciso, explicativo, cortês e rápido. Uma ótima consultora.

SMRT Home

Dec 03, 2024  on Shopify

Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs

Milavue

Dec 03, 2024  on Shopify

Esfania was amazing. Was very patient and helped with solving my multiple issues. Great service and support!

Rubylis

Dec 03, 2024  on Shopify

Rin helped me very good. The app works as it should and the supporrt is amazing.

Jason Barret

Dec 03, 2024  on Shopify

Rin was great . Gave me quick solution for my problem

Noova Heal

Dec 03, 2024  on Shopify

Great Service, Lena was very helpful und offered me many solution.

Startek

Dec 03, 2024  on Shopify

very good service,quick response

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