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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,363)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Alaya

Jan 06, 2025  on Shopify

Thank you very much for the help .. I really appreciate it .. you’re are the best..

The Mila Collection

Jan 06, 2025  on Shopify

Super helpful!!

Northern Phoenix Store Inc.

Jan 06, 2025  on Shopify

Rita was quick to respond and was very helpful in resolving my issue. Thank you

KinGuards

Jan 06, 2025  on Shopify

I needed help with my store, and had lovely support from Rfimp in the online chat section. They helped me step by step with fixing all my problems and made sure that I was back up and running in no time at all.

The Crazy Emporium

Jan 06, 2025  on Shopify

Excellent customer service very helpful

Homey Casa

Jan 06, 2025  on Shopify

This is my first time using Dser and Zico is the one who helped me complete the task I needed help with. He has very good and fast customer response skills, thanks again

Viamagri

Jan 06, 2025  on Shopify

Hoje precisei muito de ajuda do suporte Dsers, não estava consegindo fazer um pedido na plataforma. Fui atendida pelo "Zico". Muito educadamente me ajudou e consegui realizar meu pedido. O atendimento dele foi rápido e resolveu meu problema. Estou muito agradecida!!

Lindern & Leben

Jan 06, 2025  on Shopify

I got a very good support from Rfimp...help me a lot! Thanks

PlushySkin

Jan 06, 2025  on Shopify

Zico was great, helpful

Punk Wheels

Jan 06, 2025  on Shopify

Selena from support team answered all my questions. Thank you!

SyncYourHome

Jan 06, 2025  on Shopify

Today, I successfully placed my first dropshipping order using DSeers. I had some uncertainties about how to switch to my company AliExpress account after the order was already registered with my personal account. Aurora from the DSers support team helped me a lot, leading me through all the steps until the successful payment. I received really quick, timely, and helpful assistance - thank you very much!

Mask Queen Nepal

Jan 04, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Slick Gear Shop

Jan 03, 2025  on Shopify

Krystal was patient and very helpful getting me off the ground and helping me connect my dser to my shopify store. All while helping me fulfill my 1st order. AI or not she was a great help to me and my new store.

Shapewear Now

Jan 03, 2025  on Shopify

Great customer service, they walked me through all my questions and gave accurate answers. Thanks for all your help with my order, I truly appreciate it.

Moda e Morada

Jan 02, 2025  on Shopify

Hayley helped me a lot with much patience, thank you to her I saved a lot of time!

Plushie Labs

Jan 02, 2025  on Shopify

Hayley was very professional and offered me a very good support.

Egohshop

Jan 02, 2025  on Shopify

¡Muy buen servicio!. Me guiaron en todo momento de qué hacer, cómo resolver y estuvieron dándome seguimiento hasta resolver mi problema. Me atendió Krystal, muy amable y atenta. Gracias.

Zentter

Jan 02, 2025  on Shopify

Gostaria de elogiar o excelente atendimento da Fiona. Ela foi clara, ágil e extremamente cordial, resolvendo minhas dúvidas com muita eficiência. Sua atenção e profissionalismo fizeram toda a diferença. Parabéns pela qualidade do serviço!

Merithopia

Jan 02, 2025  on Shopify

Precisei da Central de ajuda e resolveram meu problema com total paciência. A Krystal que me atendeu foi bem resolutiva. Estou satisfeita!

TruRelax

Jan 02, 2025  on Shopify

Olivia is the best. DSers is fire so far. Highly recommend.

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