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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

6-grams

Dec 19, 2024  on Shopify

Great and fast service

The Remarkable Spot

Dec 19, 2024  on Shopify

help full agent and very quick respond THANK YOU

Tekvara

Dec 19, 2024  on Shopify

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

Firefly

Dec 19, 2024  on Shopify

Caixa de Pandora

Dec 19, 2024  on Shopify

atendimento muito rápido, agilidade e bom conhecimento, me ajudou muito.

Mon Bébé Jazz

Dec 19, 2024  on Shopify

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that. Thanks for your great support!

HiVib

Dec 18, 2024  on Shopify

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

Soulagement-et-sante

Dec 18, 2024  on Shopify

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Vuleia

Dec 18, 2024  on Shopify

Chloe ist die beste im Live Chat <3

Halo Comfort

Dec 18, 2024  on Shopify

Krystal was very knowledgeable and helpful in regards to my billing inquiries and store questions. I also appreciate the fast service. Thanks for being awesome!

RALABI

Dec 18, 2024  on Shopify

hat keine minute gedauert und das problem hat sich sofort erledigt

Ma boutique

Dec 18, 2024  on Shopify

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Blossom Harbour

Dec 18, 2024  on Shopify

i would give 5star rating to the customer service. Everything was explained in details!

KokkoPris

Dec 18, 2024  on Shopify

Maria-was gracious and quick to answer my questions and provide guidance.

BuyMarketShop

Dec 18, 2024  on Shopify

Very good service and fast

QuickDrop.club

Dec 18, 2024  on Shopify

I just received excellent support. I needed to resolve a shipped issue and the instuction I received via messenger was clear and quick. THANK YOU!

Luofertas

Dec 18, 2024  on Shopify

bom dia equipe Dser tive um ótimo atendimento pelo facebook o qual resolveu todas as minhas duvidas e resolvendo meu atendimento junto ao comprador

shuadan02

Dec 18, 2024  on Shopify

会,客服人员非常耐心

As Pechinchas

Dec 18, 2024  on Shopify

muito bom

Nossa Casa

Dec 18, 2024  on Shopify

The support of Rita was exceptional, it helped me resolve my issue immediately.

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