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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,003)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The Pet Shack

Mar 15, 2025  on Shopify

I am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!! thankyou to the team on Dsers!!!

canauniforms

Mar 15, 2025  on Shopify

Zoe helped me resolve a technical issue and provided clear directions to solve the problem. Thank you, Zeo!

Bellelegance

Mar 14, 2025  on Shopify

merci pour votre dévouement, et votre patience. pleine de gratitude "Annie"

OOLALA

Mar 14, 2025  on Shopify

The Best for AliExpress Dropshipping I’ve been using DSers for my Shopify store, and it has been an absolute game-changer for dropshipping from AliExpress. Customer Support – 10/10 The customer support team is top-notch. They respond quickly and are incredibly helpful when it comes to resolving any issues or answering questions about setting up and using the app. Having reliable support makes a huge difference, and DSers delivers on that front. Ease of Use & Automation – 10/10 The app itself is super simple to use, even for beginners. It automates order fulfillment seamlessly, saving tons of time and effort. Instead of manually processing each order, DSers makes it easy to manage bulk orders efficiently. Favorite Feature – Product Variant Separation One of the best features for me is the ability to take a product from AliExpress and separate the color variants while keeping the size variants intact. This means each color variant is imported into Shopify as a single listing, which gives me better control over product organization and presentation. It’s a feature I haven’t seen in many other dropshipping apps, and it makes a big difference in how I manage my store. If you’re looking for a reliable, efficient, and user-friendly dropshipping app for AliExpress, DSers is definitely worth it. Highly recommended!

ShopQNT

Mar 14, 2025  on Shopify

Thank you so very much Celicia you are the "Greatest Team' supporter we will always ask for you if possible for more DSERS information reviews. Thanks

HomeHaven Goods

Mar 14, 2025  on Shopify

Nice

ExoPosture

Mar 14, 2025  on Shopify

Homus

Mar 14, 2025  on Shopify

Omega Detailer

Mar 14, 2025  on Shopify

ZICO me ajudou demais!!! Estava a horas tentando resolver um problema e ele super solicito conseguiu me explicar o que estava errado.

skylinethree

Mar 14, 2025  on Shopify

Excellent support

Glowlith

Mar 14, 2025  on Shopify

Super app, very easy to use and the customer service is very responsive. In less than 5 minutes, they were able to solve a small problem I had, thank you

Deborah Loft

Mar 14, 2025  on Shopify

A person named Zico gave me awesome support via 24/7 messenger chat. Thank you !

Dangy

Mar 14, 2025  on Shopify

Top for assistence and quality.very raccomanded!!!!

Everyday Women Essentials

Mar 14, 2025  on Shopify

Rfimp was very kind, patient and helpful. I had no idea what I was doing. Super grateful for the help. Thank you.

N&T Store

Mar 14, 2025  on Shopify

Amazing Support, I'm really. Thanks for help Neva U are Real G, Also Dsers support they actually good

PointRelief™

Mar 14, 2025  on Shopify

Es ist ganz simple und einfach anzuwenden, es wird viel Arbeit erspart. Neva ein/e Support Mitarbeiter/in hat mir heute sehr weitergeholfen und mir so einige Kopfschmerzen erspart, dafür bin ich unendlich dankbar! Sehr empfehlenswert!!!

Raw Life Kitchen

Mar 13, 2025  on Shopify

"I can't say enough about the amazing customer service I received from Frankie at DSers! I had an issue with a customer order because the original supplier was out of stock, and Frankie spent nearly two hours helping me find a solution. He not only located another supplier but also updated my store settings so future orders wouldn't be delayed. His patience, knowledge, and dedication to resolving my issue were outstanding. This level of support makes a huge difference for small business owners like me. Thank you, Frankie, for going above and beyond!"

Cart and Deals

Mar 13, 2025  on Shopify

I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.

Nurturestyle

Mar 13, 2025  on Shopify

Fantastic App ,professional stuff, fast response, Adele whom I talked to helped me with my order.

PRIYOM

Mar 13, 2025  on Shopify

Dear Lena, I would like to thank you again for your friendly manner in which you looked after me and helped me with patience and calm in a professional manner. Thank you very much, I am very satisfied. I give you 10 stars, 5 stars is less for your great personality

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