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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Sensory Central

Dec 01, 2025  on Shopify

I recently contacted Dsers and spoke with Zoe who assisted me with an issue with an order. Very helpful and helped me fix the issue straight away. Always friendly and know how to troubleshoot any issue. Thank you so much Zoe

ŚcianoŁaz

Dec 01, 2025  on Shopify

Thanks Teresa !!!! Very nice support :DD

VK. Diamonds

Nov 30, 2025  on Shopify

Celia was extremely helpful and professional. She responded quickly, understood my issue right away, and guided me step-by-step until the problem was fully resolved. Her communication was clear, friendly, and efficient. I truly appreciate her support, excellent customer service!

Leash Life

Nov 30, 2025  on Shopify

i had a issue with my account and got it resolved very quickly from someone called sandy, very good service!!

Viking Heritage Store

Nov 30, 2025  on Shopify

Great app, great support, really helpful

Isla Flamingo

Nov 30, 2025  on Shopify

Dsers is always so very helpful and accurate when helping me - they are quick to resolve my questions and concerns - i appreaciate how fast they come on board to help you when you ask a question.

BodyVital ∙ Skin and Beauty

Nov 29, 2025  on Shopify

I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.

Chouchous les Bébés

Nov 29, 2025  on Shopify

DSer est très plaisant à travailler avec. J'ai fait affaire avec Kimi, cette person est extrodinare, patiente et très plaisante. J'espère de faire avec Kimi encore. Au plaisir de faire affaire avec toi encore une autre fois. Continue ton excellent travail Kimi.

S-SHAPE

Nov 29, 2025  on Shopify

Great customer service, Kusy helped me sync my variants when the supplier was out of stock. Thank you !

Bête de poil

Nov 29, 2025  on Shopify

thank you very much to elora

Race Collection

Nov 28, 2025  on Shopify

Muito bom o atendimento.

Zadzgar

Nov 27, 2025  on Shopify

je remercie infiniment Aimee pour son aide et sa patience, elle m'a été d'une très grande utilité !

TACTIQLab.

Nov 26, 2025  on Shopify

This is the best dropshipping service on the market. What would we do without Dsers.... Customer service is without doubt the best. They reply almost immediately on messenger and can quickly figure out the issue and will give you the options to solve your problems. I was communicating with Fiona and she was super clear and investigated my problem with ease. 5 stars!

AuraXcel

Nov 26, 2025  on Shopify

Kimi, you have been awesome! you saved me an evening of head scratching. Boss give Kimi a raise!!

Gioca&impara

Nov 26, 2025  on Shopify

Lacey was extremely helpful and very kind. She replied immediately, clearly explained every step, and helped me solve the issue quickly. Thanks to her support everything was fixed fast. Excellent service, truly professional!

Benchava

Nov 25, 2025  on Shopify

Luna was very patient and helpful, she helped me to understand how to work with dsers

MYGOLDFLORA

Nov 25, 2025  on Shopify

I was not able to find my order in DSERS from Shopify, and Cyril helped me quick with my order mapping. It was great relief for me. Thanks a lot.

Snk Boutique

Nov 25, 2025  on Shopify

l'appli et indipensable en gratuit meme si ça commence à faire vieux, le support et au top

otaexpressjp

Nov 25, 2025  on Shopify

hj fui atendida pela Luna, que foi muito prestativa e atenciosa!! Fiquei surpresa pelo atendimento e espero poder continuar a contar com vcs quando precisar!!Muita Gratidao !!

Uivos e Miados Petshop

Nov 24, 2025  on Shopify

boa

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