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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,130)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Amelisia

Dec 11, 2024  on Shopify

They helped me perfectly with the migration of my store and the job was done in just a few minutes!!

Amiriva

Dec 11, 2024  on Shopify

It's a great app for all drop shippers out there and the support is fantastic too.

The Jewels Haven

Dec 11, 2024  on Shopify

I want to thank Chloe for the amazing costumer support she provided, she was quick to help me solve my problems. She was also very friendly!

Wag & Whimsy

Dec 11, 2024  on Shopify

Chloe was an absolutely incredible help, talked me through the issues I was having and was very patient with me. fantastic service! thank you

Mum's First Choice

Dec 11, 2024  on Shopify

Chloe from Dsers was an absolute gem of a person she was super fast in responding to my needs and helped me along the way. I was so stressed earlier but with Chloe guidance and help i was able to actually understand what was wrong and how to correct my mistakes. Thank you Chloe very much once again and you are a superwomen !!!

Eleve

Dec 11, 2024  on Shopify

I had a great experience with Luna from DSers customer service. She was super helpful, patient, and made sure all my questions were answered. Luna made the whole process easy and stress-free. Thanks for the awesome support!

Tohami

Dec 10, 2024  on Shopify

Helpful person who finished the problem in seconds!!

Shopnew

Dec 10, 2024  on Shopify

Villanelle. Everything is great! Fast and efficient. Thank you! I tried to set up my store several times. Thanks for your help. I am a newbie and you helped me fix the problem. My problem was with importing goods from DSERS to Shopify. The problem was that I had previously closed an unsuccessful attempt to set up the store

My Store

Dec 10, 2024  on Shopify

I am grateful for the quick and professional assistance of customer service specialist Esfania

Flock and Shepherd

Dec 10, 2024  on Shopify

Very good service

Kantinum

Dec 10, 2024  on Shopify

A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!

BUYNEXA

Dec 10, 2024  on Shopify

best customer service,Thank you very much.

VoyageVault

Dec 10, 2024  on Shopify

Merci Adel, tu as réglé mon problème en peu de temps, je suis ravie <3

ZIK-Pet Suppplies

Dec 10, 2024  on Shopify

I had a great experience communicating with Teresa. He clearly explained everything, and resolve my issue Thank you, Teresa, for your excellent support and for ensuring everything was clear and helpful

ChiNews - O melhor da China

Dec 10, 2024  on Shopify

Rita é excelente profissional. Rita me ajudou a solucionar problema com recuperação de senha. Muito obrigado!

Bear Design Limitada

Dec 10, 2024  on Shopify

Muy bueno el servicio a cliente te atienden rápidamente y te ayudan en todos los problemas

Bob's Outdoor Shop

Dec 10, 2024  on Shopify

Elona was so patient with me?? And a pleasure to converse with my computer problems that have now been resolved! Thank you so MUCH Elona! You ROCK Girl!! Merry Christmas from Rich!!

Royaume des Housses

Dec 10, 2024  on Shopify

Ma chere Sandy la meilleur de chez Dsers, elle à régler tout mes problèmes en mois de 10mn.

Kali Miau

Dec 10, 2024  on Shopify

Nice customer support

CompraSegura

Dec 10, 2024  on Shopify

Nice, is a super tool and Elora help me to configurate my applications acount

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