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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,138)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

BeUrBestBeautiful.com

Dec 15, 2024  on Shopify

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

Pain To Beauty

Dec 15, 2024  on Shopify

Chole is amazing.

thetrailbackpack

Dec 15, 2024  on Shopify

Checking with DSERS live help is really helping I talk to Chloe and she was a great help and got me information that I needed. thank you Chloe

TeaSori

Dec 15, 2024  on Shopify

I was lost trying to fulfil an order. Chrissy was on top of it for me. She got me pointed in the right direction and I completed the fulfilment. Great job. Excellent help.

Active Everyday Life

Dec 15, 2024  on Shopify

Thanks to Aurora!! I am very new and Aurora assisted me to the end!! Great customer service!

The Cosmic Pearl

Dec 15, 2024  on Shopify

Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance. Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!

Aurelène

Dec 15, 2024  on Shopify

I got stuck on a part of the order fullfillment. Aurora helped me really well.

VISIBREEZ

Dec 15, 2024  on Shopify

It was pretty helpful, the dear agent assisted me to solve all my issues. Thank you so much.

Bgins Beauty

Dec 15, 2024  on Shopify

Rin helped a lot with my orders, great app and great service! Thanks

Synesthetic

Dec 15, 2024  on Shopify

Elora du service client a été d'une grande aide, Merci !

Eterno

Dec 15, 2024  on Shopify

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

The Smart Living

Dec 15, 2024  on Shopify

I had a great experience with DSers support, and I want to give a special mention to Raphael who helped me solve an issue I was facing. He was incredibly quick, efficient, and very clear in his communication. Thanks to his assistance, I was able to understand the correct process and resolve my issue in no time. Honestly, it’s rare to find such prompt and helpful customer support! I highly recommend DSers to anyone looking for reliable order fulfillment. Thanks again Raphael !

royaume a bebe

Dec 15, 2024  on Shopify

Thank you Holly for your help

Hides and Tools

Dec 15, 2024  on Shopify

Rin did a great job in helping me investigate a problem with an order.

LoyalStyleLife

Dec 14, 2024  on Shopify

Esfania is an incredible assistant who’s always reliable and easy to work with. She’s organized, hardworking, and really knows how to get things done. I couldn’t ask for better support!

SALT

Dec 14, 2024  on Shopify

excellent service. great patients in helping me. my problem was solved.

Everything Is Natural

Dec 14, 2024  on Shopify

I love the simplicity of the explanation that Zina gave me. My experience was easy and effortless, that's a big deal to me. Zina made it easy for me to navigate through the issue I was having and solve the problem. Thank you . I feel secure and at ease using DSer. I am new to this and still figuring my way around. I'm happy with the customer service provided

TowersRCToys

Dec 14, 2024  on Shopify

Great customer service. Fast and simple. Thank you Rfimp. You deserve a raise and a bonus.

shopmania

Dec 14, 2024  on Shopify

ZINA, ist sehr hilfsbereit, und findet immer eine Lösung. Sie ist echt die Beste .

ZizaShop

Dec 14, 2024  on Shopify

Atendente Zina me atendeu super bem, com paciencia e rapidez. Otimo trabalho.

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