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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,138)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Enjoy Kaffee

Dec 19, 2024  on Shopify

Thank you very much for helping me in a timely manner

Time Honored Tails - Your Pet Store - Password: 1

Dec 19, 2024  on Shopify

Great feedback and service by Zina!

ArcadeOne

Dec 19, 2024  on Shopify

Super Service, schnell und nett. Rfimp hat mir super geholfen.

mytiva

Dec 19, 2024  on Shopify

Live chat via dsers is really great. Elora helped me very quickly. I felt very comfortable with her. Thank you.

ColorMeGold

Dec 19, 2024  on Shopify

Rin was very helpful and might have even saved us some money if we use the app he suggested. next we are going to try it out.

the body healing store

Dec 19, 2024  on Shopify

great app, great service! Thank you

6-grams

Dec 19, 2024  on Shopify

Great and fast service

The Remarkable Spot

Dec 19, 2024  on Shopify

help full agent and very quick respond THANK YOU

Tekvara

Dec 19, 2024  on Shopify

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

Firefly

Dec 19, 2024  on Shopify

Caixa de Pandora

Dec 19, 2024  on Shopify

atendimento muito rápido, agilidade e bom conhecimento, me ajudou muito.

Mon Bébé Jazz

Dec 19, 2024  on Shopify

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that. Thanks for your great support!

HiVib

Dec 18, 2024  on Shopify

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

Soulagement-et-sante

Dec 18, 2024  on Shopify

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Vuleia

Dec 18, 2024  on Shopify

Chloe ist die beste im Live Chat <3

Halo Comfort

Dec 18, 2024  on Shopify

Krystal was very knowledgeable and helpful in regards to my billing inquiries and store questions. I also appreciate the fast service. Thanks for being awesome!

RALABI

Dec 18, 2024  on Shopify

hat keine minute gedauert und das problem hat sich sofort erledigt

Ma boutique

Dec 18, 2024  on Shopify

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Blossom Harbour

Dec 18, 2024  on Shopify

i would give 5star rating to the customer service. Everything was explained in details!

KokkoPris

Dec 18, 2024  on Shopify

Maria-was gracious and quick to answer my questions and provide guidance.

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