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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,584)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Eretz Israel Store

Jan 18, 2025  on Shopify

The agent Rita was very friendly and made sure that everything she did was exactly what i wanted so that nothing would go wrong!! I'm very satisfied with the service and all the attention that DSERS has for its customers!! My rate is 1000 stars!!!

Wolfsupplies

Jan 18, 2025  on Shopify

Dsers is a great app to use if you are in the dropshipping buisness. It's easy to use and a great way to get things done quick. Also the customer support is great i was on a live chat with Lydia and she helped get into my account as I was having a bit of trouble. Definitely recommend.

Gadot Inspire

Jan 18, 2025  on Shopify

Excelente atendimento.

Universo Online

Jan 18, 2025  on Shopify

Excelente atendimento

Zaaros

Jan 18, 2025  on Shopify

Best platform and best support i have ever experienced HIGHLY recommended !!!!

Wedding She Wrote

Jan 18, 2025  on Shopify

Thank you for your help, Sandy! Moreover, I’m really glad there’s a chat feature for DSers now, because of this, I was able to fix a minor problem quickly!

Migrinette

Jan 18, 2025  on Shopify

Incroyable! Lena m'a beaucoup aidé, pas à pas avec des instructions claires, pour un problème de paiement. Réponse immédiate, elle est très aimable, professionnelle et efficace. Merci beaucoup!

Giophi LTDA

Jan 18, 2025  on Shopify

very good service.

Murray's Boutique

Jan 17, 2025  on Shopify

Vivian was a life saver. I tried adding products from CJ's and their customer service was .... language barrier and didn't listen and rushed me out the door. DSER's is worth the monthly fees as customer service was prompt, I waited 1 minute, and she found the issue right away. (I uninstalled and re-installed the DSER App, as CJ didn't give good instructions) and it bumped out my shipping locations in my shopify settings which had all my products inventory set to 0. Vivian saved alot of stress at 10PM on a weekend. Highly recommend.

Stitch Hugs

Jan 17, 2025  on Shopify

Excellent Customer service from Selena. She answered all my queries quickly

SAJALA

Jan 17, 2025  on Shopify

Fui muiot bem atendido. recomnedo usar o aplicativo dser> nao sei o nome de quem me atendeu,mais foi muito 10

The Joop Basket

Jan 17, 2025  on Shopify

“I can’t thank you enough for your incredible help with fixing my Shopify store. You were not only knowledgeable but also patient and dedicated to ensuring every detail was addressed. From troubleshooting technical issues and functionality of my store, your expertise truly made a difference.

Mora Lana

Jan 17, 2025  on Shopify

Very friendly and straight-to-point support! Really impressed.

Goodnvibes

Jan 17, 2025  on Shopify

Raphael est TOP et très patient, merci à toi et continues !

Nexus

Jan 17, 2025  on Shopify

Easy and perfect solution from customer service, thank you for support

Best Pet Toys

Jan 17, 2025  on Shopify

Support service is very fast and dedicated. Thank you

Pour Cuisine

Jan 17, 2025  on Shopify

service rapide,et precis ,merci beaucoup

purelyahava

Jan 17, 2025  on Shopify

I’m new at this, and Aurora helped me completely understand how to fulfill my order! So helpful!

AbleArc

Jan 17, 2025  on Shopify

CosmikCart

Jan 16, 2025  on Shopify

Aimee was really amazing. She stayed with me and guided me through all the steps and I leaned a lot from her. Thank you :)

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