Merci Luna Un grand merci pour ton aide rapide et efficace concernant ma commande. Ton professionnalisme et ta réactivité ont vraiment fait la différence. Je suis très reconnaissante pour ton soutien.

Rin from the DSers team helped me out with clear instructions, guided screenshots, and emotional support. I had been in tears from the stress of an issue that was related to my AliExpress account. It wasn't even really a DSers account issue. But Rin walked me through everything I had to do to fix my problem, get my account working better than before, and streamline my process so my store is even more efficient now. I am so relieved and thankful people like Rin have my back. I am new to this and all this is a little scary to new shop owners. Thank you, Rin!

Great customer service. I had a query about finding products and Amelia the customer representative was very prompt in providing the information.

Parfait

la señorita luna me dio un servicio de alta calidad, fue muy amable y muy paciente, le agradezco mucho el servicio.

A Special Thank You to Aurora I just want to take a moment to publicly thank Aurora for her incredible support and kindness. She helped me solve a technical issue that had been giving me headaches for days. When I thought there was no solution, she guided me step by step until everything was working perfectly. It’s people like you, Aurora, who remind us that great customer service with heart still exists. Thank you so much for your help and dedication!

Die Lösung bekommt man innerhalb 1 Minute, Top vielen Dank :)

I just wanted to take a moment to sincerely thank Selena for her outstanding support. She was incredibly fast, efficient, and kind throughout the whole process. It’s rare to find customer service that is both professional and genuinely helpful these days. I’m truly impressed with how smooth everything was. Big thanks to Selena and the team — you’ve earned a very happy customer here. Highly recommended!

I had an issue integrating my store with Alibaba and spoke to Zico on Messenger. They were so prompt and quick and although the problem hasn't been resolved, they'll be releasing an update with the solution/patch and they'll follow up to help me get it resolved. Fantastic customer service and help. I'd highly recommend and am looking forward to working more closely with DSers.

Assistant super , toujours présent a répondre a tout moment , je recommande cet application les yeux fermés. Je suis contente de commencer avec eux pour une nouvelle aventure.

Really great customer support!!! I was assigned Sandra to solve my issue and she answered in matter of seconds and handled everything for me in extremely timely manner. I have not experienced such customer support - especially not for an app with this many users. I truly recommend

I had a unique support experience with Rita — patient, persistent, and unforgettable. She walked me through advanced mapping like a true legend. Appreciate the help! DSers still have their quirks, but the support deserves a shout-out.

I just worked with Maria and she answered all my questions and was very helpful. Phyllis H

I was lost with a simple issue and Wendy helped me fixed it very fast within a few minutes and also another problem I had, very helpful :)

Maria from DSers support team was really helpfull

Ótimo atendimento, sempre rápido e eficiente.

I had the pleasure of receiving support from Zico regarding some issues I was facing with DSers. He was extremely professional, knowledgeable, and patient throughout the entire process. Thank you, Zico, for your excellent assistance!

I’m genuinely impressed by the level of customer service I received. The team was not only quick to respond but also incredibly courteous and efficient in resolving my issue. It felt like they truly cared about helping me, which made the whole experience stress-free and pleasant. It’s refreshing to deal with a company that values its customers and delivers on that promise. Kudos to the support staff for their professionalism and kindness – you made my day! Will definitely be returning and recommending to others.

Thanks for your amazing DSERS App. And also for chat support from Teresa. It is a very kind fully and nice person