Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Aadharya

Dec 06, 2025  on Shopify

Great and very easy to use. Recommended for beginners.

WatchMatic

Dec 06, 2025  on Shopify

Great app and super support from Kusy.

Mixtli Noir

Dec 06, 2025  on Shopify

ELORA was truly amazing! I was very stressed that I couldn't connect my accounts to DSERS and she helped me through every step of the way. Was very patient, kind and sweet! I love the customer service!

Bag & Basket

Dec 05, 2025  on Shopify

Chloe is a lifesaver. She is so fast and so accurate that it felt like she was sitting right next to me and guiding me on every step Hats off to THE AMAZING CHLOE!!!!

Chewzzle

Dec 05, 2025  on Shopify

The app is wonderful and the customer service excellent. When I first started I had issues with the mapping. After a few minutes I was on my way.

wagnershop24.com

Dec 05, 2025  on Shopify

Excellent service... I'm very satisfied, you couldn't ask for better advice.

AMOR SOUL

Dec 05, 2025  on Shopify

I recently contacted DSers support (Teresa) regarding a payment issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!

Nosso Slippers

Dec 05, 2025  on Shopify

wonderful customer support (facebook messenger)

The Pocket Shot

Dec 04, 2025  on Shopify

DSers is a great app and also has great customer service! Zoey helped me out!

Charmingpets

Dec 04, 2025  on Shopify

Many thanks, I have asked many questions and replied until i satisfied. Thanks a lot

Vechella

Dec 04, 2025  on Shopify

I was very impressed with the support team’s (Jennifer) service. They responded to my request incredibly quickly, which saved me a lot of time. Not only was their response fast, but the information they provided was clear, accurate, and extremely helpful. They went above and beyond to ensure I had everything I needed, and their professionalism made the whole experience smooth and stress-free. I truly appreciate the effort and efficiency—thank you for setting such a high standard for customer support!

Swiss Miss Princess

Dec 04, 2025  on Shopify

I needed help with a supplier question and was so lost. I reached out to connect with customer services and Fiona was so helpful!! They walked me through step by step with screen shots and showed me how to set my account up to be notified of changes immediately. Thank you

B BRANT

Dec 04, 2025  on Shopify

Hands down the best service I’ve experienced across any dropshipping platform. Honestly, they’ve become my go-to—rock-solid performance, zero drama, and customer service that actually delivers. Hard to beat.

Watts Super Store

Dec 03, 2025  on Shopify

I spoke with Elora! I was having trouble signing into DSers and was down to my last try! I clicked on change password and nothing happened! I texted contact andElora then asked me if I could give her access to my account and she would change it for me! It worked! Ii am very grateful to her! Thanks again Elora!

The LED Light Hub

Dec 03, 2025  on Shopify

Elora did great job helping me. Im still learing so Elora helped me find a alternative product that would ship to where customer was at. Showed me how to do it then went ahead and did it for me. Thanks you...

River and Rhodes Outdoors

Dec 03, 2025  on Shopify

Olivia helped me so much remapping an order today. thank you so much. would definitly reccomend!

goneel

Dec 03, 2025  on Shopify

Awesome & Efficient Support! Resolved my issue in minutes!!

Wahooly

Dec 03, 2025  on Shopify

Worked with Zico on an issue with my account and was able to resolve in one chat session.

Heygiftly

Dec 03, 2025  on Shopify

Great support

RespiraMed

Dec 03, 2025  on Shopify

Amazing Support

Scroll to Top