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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,142)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

aimer

Dec 04, 2024  on Shopify

Lucy was such a brilliant help to me in setting up my Dsers account properly, she was extremley patient with me, which i was very grateful for!

Paw For Life

Dec 04, 2024  on Shopify

Sandy is the BEST! Thank you

Nasaluxe

Dec 04, 2024  on Shopify

holly was great help thankyou

FlexiCartZone

Dec 04, 2024  on Shopify

Muy eficiente, me ayudado mucho

Stride Gear

Dec 04, 2024  on Shopify

Overall, the app works great. Had one issue placing one of my orders, and Zoe resolved it for me quickly!

TrendPop Creations

Dec 04, 2024  on Shopify

⭐⭐⭐⭐⭐ "I had the pleasure of working with Villanelle from the customer service team, and I can't say enough great things about the experience! Villanelle was incredibly helpful, attentive, and went above and beyond to ensure all my questions were answered. Their professionalism and kindness made the whole process smooth and stress-free. Thank you, Villanelle, for your outstanding service! Truly a 5-star experience."

berserk accessories

Dec 04, 2024  on Shopify

Holly helped me a bunch great service!! Celia also very kind and helpful, very good communication skills too!

Elysian Look

Dec 04, 2024  on Shopify

So far I've been having a good experience. I found myself having difficulty on my test purchase and hade to make a call. Luckily for me I had a great chat/help experience with Maria.

Megumiya

Dec 04, 2024  on Shopify

Maria provided exceptional service! She was friendly, efficient, and went above and beyond to help me. Highly recommend her assistance. ⭐⭐⭐⭐⭐

Sparkling Waves

Dec 04, 2024  on Shopify

Good service. Rita is very supportive!

My Store

Dec 04, 2024  on Shopify

Excellent customer service - My first time setting up a store ...and Sandy has been great in patiently walking me through the many questions I had during setup. Thank you!

Madeli Store

Dec 04, 2024  on Shopify

O atendimento da Elora foi fantástico. Foi direto na solução do problema, muito esclarecedora. parabéns pelo atendimento rápido, educado e eficiente.

felona

Dec 04, 2024  on Shopify

rin is my favorite supervisor !!!

My Store

Dec 04, 2024  on Shopify

Phenomenal support! Incredibly fast, attentive, and genuinely helpful every step of the way. Thank you, Villanelle, for going above and beyond!

glimmer

Dec 04, 2024  on Shopify

just got a phenomenal service by holly.

ONE.STOP.STOCK

Dec 03, 2024  on Shopify

I had the pleasure of working with Chrissy, and I couldn't be more impressed! From the very beginning, Chrissy demonstrated a high level of professionalism, expertise, and dedication. Whether it was tackling complex tasks or providing insightful recommendations, Chrissy approached everything with a positive attitude and a commitment to excellence. His communication skills are top-notch, always ensuring that things run smoothly and that expectations are clearly met. If you're looking for someone reliable, talented, and hardworking, Chrissy is definitely the person you want on your team!

Novaris Solutions

Dec 03, 2024  on Shopify

Lunas hilfe war perfekt sie ging mit gutem wissen voran und half mir bei jedem problem

™LIGHT PATH

Dec 03, 2024  on Shopify

נציגת שירות בשם היילי האלופה, סיפקה לי הרבה ידע עם הרבה סבלנות ,. תודה רבה !

myovv.com

Dec 03, 2024  on Shopify

Chloe is great in customer service with prompt replies to my questions. Even as a beginner I can easily learn and implement this app for my business. Customer support is always there to guide step by step! Amazing app, friendly user features, friendly customer support—all good!

The Peacel

Dec 03, 2024  on Shopify

I am very pleased with the help I received from Vivian in completing my order. Vivian was attentive and quick to assist, especially in handling details related to the address and required information. Thanks to Vivian's clear guidance, I was able to finalize my order smoothly. Thank you, Vivian, for your professionalism and dedication!

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