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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,140)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Murray's Boutique

Jan 17, 2025  on Shopify

Vivian was a life saver. I tried adding products from CJ's and their customer service was .... language barrier and didn't listen and rushed me out the door. DSER's is worth the monthly fees as customer service was prompt, I waited 1 minute, and she found the issue right away. (I uninstalled and re-installed the DSER App, as CJ didn't give good instructions) and it bumped out my shipping locations in my shopify settings which had all my products inventory set to 0. Vivian saved alot of stress at 10PM on a weekend. Highly recommend.

Stitch Hugs

Jan 17, 2025  on Shopify

Excellent Customer service from Selena. She answered all my queries quickly

SAJALA

Jan 17, 2025  on Shopify

Fui muiot bem atendido. recomnedo usar o aplicativo dser> nao sei o nome de quem me atendeu,mais foi muito 10

The Joop Basket

Jan 17, 2025  on Shopify

“I can’t thank you enough for your incredible help with fixing my Shopify store. You were not only knowledgeable but also patient and dedicated to ensuring every detail was addressed. From troubleshooting technical issues and functionality of my store, your expertise truly made a difference.

Mora Lana

Jan 17, 2025  on Shopify

Very friendly and straight-to-point support! Really impressed.

Goodnvibes

Jan 17, 2025  on Shopify

Raphael est TOP et très patient, merci à toi et continues !

Nexus

Jan 17, 2025  on Shopify

Easy and perfect solution from customer service, thank you for support

Best Pet Toys

Jan 17, 2025  on Shopify

Support service is very fast and dedicated. Thank you

Pour Cuisine

Jan 17, 2025  on Shopify

service rapide,et precis ,merci beaucoup

purelyahava

Jan 17, 2025  on Shopify

I’m new at this, and Aurora helped me completely understand how to fulfill my order! So helpful!

AbleArc

Jan 17, 2025  on Shopify

CosmikCart

Jan 16, 2025  on Shopify

Aimee was really amazing. She stayed with me and guided me through all the steps and I leaned a lot from her. Thank you :)

L'ÉLÉGANCE EN CHAQUE DÉTAIL

Jan 16, 2025  on Shopify

je me suis permis de laisser ce commentaire dire combien je suis ravi de pouvoir tomber sur un professionnel de top niveau qui m'a aidé résoudre un problème rencontré sur un traitement de commande, il etait à l'écoute, patient et aussi bienvaillant, je tenais vraiment a lui dire merci, car c'est quelqu'un et gentil, merci encore une fois. Jean Louis

Luxorvana

Jan 16, 2025  on Shopify

I am really satisfied with the customer service help I received. Holly was very helpful and thorough in her work. She did not give up and made sure the problems were solved.

SoulMate Dog

Jan 16, 2025  on Shopify

Great Service today

My Store

Jan 16, 2025  on Shopify

My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.

okue

Jan 16, 2025  on Shopify

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

Enigma Allure

Jan 16, 2025  on Shopify

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.

ShopyUnivers

Jan 16, 2025  on Shopify

It is a very good application, we have customer service, with a very fast response, competent, thank you.This is a very good site for dropping.

NeOva

Jan 16, 2025  on Shopify

Fiona a été d'une aide précieuse et a répondu très efficacement et rapidement à toutes mes questions. Service client au top même avec le plan gratuit !

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