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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,133)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Kantinum

Dec 10, 2024  on Shopify

A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!

BUYNEXA

Dec 10, 2024  on Shopify

best customer service,Thank you very much.

VoyageVault

Dec 10, 2024  on Shopify

Merci Adel, tu as réglé mon problème en peu de temps, je suis ravie <3

ZIK-Pet Suppplies

Dec 10, 2024  on Shopify

I had a great experience communicating with Teresa. He clearly explained everything, and resolve my issue Thank you, Teresa, for your excellent support and for ensuring everything was clear and helpful

ChiNews - O melhor da China

Dec 10, 2024  on Shopify

Rita é excelente profissional. Rita me ajudou a solucionar problema com recuperação de senha. Muito obrigado!

Bear Design Limitada

Dec 10, 2024  on Shopify

Muy bueno el servicio a cliente te atienden rápidamente y te ayudan en todos los problemas

Bob's Outdoor Shop

Dec 10, 2024  on Shopify

Elona was so patient with me?? And a pleasure to converse with my computer problems that have now been resolved! Thank you so MUCH Elona! You ROCK Girl!! Merry Christmas from Rich!!

Royaume des Housses

Dec 10, 2024  on Shopify

Ma chere Sandy la meilleur de chez Dsers, elle à régler tout mes problèmes en mois de 10mn.

Kali Miau

Dec 10, 2024  on Shopify

Nice customer support

CompraSegura

Dec 10, 2024  on Shopify

Nice, is a super tool and Elora help me to configurate my applications acount

My Store

Dec 10, 2024  on Shopify

muito rapido

joybra

Dec 10, 2024  on Shopify

We had an issue with the autentification. Sandy helped us. All was quick and perfectly handled

DAASH Online Store

Dec 10, 2024  on Shopify

Very good application and i have no issues during my time using it for my orders, tracking and customers service, special thanks to Villanelle

FGR Style Fusion

Dec 10, 2024  on Shopify

exceptional work, attentive and attentive, she took the time to explain everything to me correctly I recommend esfania

Nanag store

Dec 10, 2024  on Shopify

I greatly appreciated the excellent and prompt support I received. Thank you for your outstanding service!

NATERA

Dec 10, 2024  on Shopify

Blanca surprised me with her great and quick desire to help me! She was understanding and gave me all the instructions I needed to deal with my issues. I'm more then satisfied with their service!

Orlun Store

Dec 10, 2024  on Shopify

Great response and good job

LOVERSANIMALS

Dec 10, 2024  on Shopify

Atención magnífica!!

Bazaarvibe

Dec 09, 2024  on Shopify

i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.

Strava Runner

Dec 09, 2024  on Shopify

Otimo atendimento da luna, muito atenciosa e solicita!

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