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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Kokochka

Jun 25, 2025  on Shopify

Sandra a réagi très rapidement à chacune de mes questions. Avec beaucoup de précision, et des explications très claires et faciles à mettre en oeuvre. Un vrai soutien face aux problèmes. Merci à elle !

Baby Snob

Jun 25, 2025  on Shopify

I give Blanca 5 out of 5 stars. She was professional and personable. I had be trying to solve this problem for hours. She figured it our within minutes. I'm very grateful for her service!!!

Joli bébé maman

Jun 25, 2025  on Shopify

J'AI BEAUCOUP AIMÉ / APPRÉCIÉ VOTRE AIDE

RETBASHOP

Jun 25, 2025  on Shopify

I was having some problems today processing 2 orders from my shopify dropshipping store (Product out of stock from supplier) and Blanca was very helpful in providing clear guidance on how to resolve the issue by selecting a different supplier for the product and updating the order. Thank you, Blanca ! I very much appreciated your help!!!

Meteorice

Jun 25, 2025  on Shopify

Helped me solve all my store issues. much appreciated.

Vortivas

Jun 25, 2025  on Shopify

Zico is a super nice person, smart, and efficient to solve my problem. I was talking for an hour with chatgpt to solve this issue. Good service , i'm so satisfied thank you

Toutou Love

Jun 24, 2025  on Shopify

DSers is an absolute must-have for any dropshipper working with AliExpress. I’ve been using it every single day for the past 4 years, and I honestly couldn’t run my business without it. It has literally changed my life. I save an insane amount of time processing orders, and everything is smooth, fast, and reliable. What really sets DSers apart is their outstanding customer support. Today, I had the pleasure of being helped by Gloria, who was incredibly patient and determined to solve my issue. She did an amazing job, thank you so much, Gloria! DSers is by far the best app on the entire Shopify App Store. I’ll never stop using it. Huge shoutout to the whole DSers team!!! you guys are doing an incredible job!

OneStopShopBands

Jun 24, 2025  on Shopify

I had an absolutely amazing experience with DSers thanks to Rita’s outstanding customer service! From start to finish, she was incredibly attentive, patient, and knowledgeable. Whenever I had questions or needed help navigating the platform, Rita responded quickly and provided clear, detailed guidance that made everything so much easier. Her friendly and professional approach made me feel valued as a customer, and she went above and beyond to ensure my issues were resolved smoothly. It’s rare to find such dedicated support, and Rita truly stands out as a shining example of excellent service. I’m beyond grateful for her help and highly recommend reaching out to her if you need any assistance on DSers!

Aegis Aisle

Jun 24, 2025  on Shopify

Great dropshipping service. Rita was great!

Sacs Ordinateur

Jun 24, 2025  on Shopify

good service

Chien Précieux

Jun 24, 2025  on Shopify

Zico m'a très bien aider a régler un petit problème que j'avais lors de ma recherche de commande. Tous a été très rapide et sans souci se qui est très bien pour des entrepreneurs qui n'ont pas de temps a perdre! merci Zico!!

Minha loja

Jun 23, 2025  on Shopify

I was very well assisted in the chat and found the problem. Thank you very much!

Bébé Harmonie

Jun 23, 2025  on Shopify

Lydia a été vraiment disponible et à l'écoute tout le long du processus de résolution des problèmes. C'est une vraie perle. Merci Lydia !

RevoStep

Jun 23, 2025  on Shopify

Наилучшие пожелания РИТЕ, ОНА ПРОСТО ВОЛШЕБНИЦА!!!!!! Иметь такое терпение , что б все объяснить подробно, каждую мелочь, это дорого стоит! Я пенсионер, только учусь новому, а эта девочка , так доходчиво объяснила , что я быстро все поняла сделала без ошибок! В наше время таких специалистов в свое деле ОЧЕНЬ МАЛО И РИТА , ОДНА ИЗ ТЕХ , КОГО СМЕЛО МОЖНО РЕКОМЕНДОВАТЬ! НИЗКИЙ ПОКЛОН! ЕЛЕНА

All Fresh Finds

Jun 22, 2025  on Shopify

Aurora: A Standout Team Member at DSers! Working with Aurora has been an absolute game-changer! Her expertise, dedication, and responsiveness make the DSers experience seamless and stress-free. Whether it's answering questions, troubleshooting issues, or providing valuable insights, Aurora goes above and beyond to ensure every user feels supported. Her professionalism and deep knowledge of the platform make her an invaluable asset to DSers. She doesn't just solve problems—she anticipates needs, offering proactive solutions that enhance the entire dropshipping workflow. With Aurora on the team, DSers truly sets a new standard for customer care and efficiency. Highly recommend reaching out to Aurora if you ever need assistance—she’s simply the best!

CloudSolex

Jun 22, 2025  on Shopify

“The Ultimate Dropshipping Tool – A Game Changer!” I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time. The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck. If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!

ANDENOA

Jun 22, 2025  on Shopify

Merci Zico pour ton aide et ta disponibilité précieuse!!!!!!!!

Conexão Casa

Jun 22, 2025  on Shopify

Realmente um excelente atendimento! Muito obrigado por me ajudarem, em pleno domingo. 100sacional!

loja dália

Jun 22, 2025  on Shopify

Incrível, sempre usei o Dsers e é a melhor plataforma para processamento de pedidos, e quando surge problemas, eles estão prontos para te ajudar a solucionar qualquer problema, independente do horário.

Netiva

Jun 22, 2025  on Shopify

DSers has been a lifesaver for my store! Any time I run into a hiccup with shipping, their support team jumps in almost instantly and fixes the problem. This time Luna handled my ticket, and she was amazing! Recommend them!

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