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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

CamCol

Dec 09, 2025  on Shopify

Lacey é uma ótima atendente, muito prestativa

ElectroShake

Dec 09, 2025  on Shopify

Au top! Rien à redire! J'ai obtenu une réponse immédiate et mon problème a été résolu en moins de 10 minutes! Aimee a été très à l'écoute, aimable, et a fait preuve de beaucoup de professionnalisme. Merci beaucoup pour votre réactivité et votre attention.

olympicfangear

Dec 09, 2025  on Shopify

A big thank you to Cyril from the DSers support team! He helped me quickly resolve an issue with an order that was stuck in failed status. His support was professional, fast, and very helpful. Really appreciate the great service!

BIU-T

Dec 09, 2025  on Shopify

Ce matin Cyril de DSERS à sauvé ma vie, il m'a aidé avec mes produits. Ce un magicien croyez-moi c'est le meilleur!!! Merci milles fois à toi Cyril, continu ton excellent travail. Véronique Girard

GGEX

Dec 08, 2025  on Shopify

It is very rewarding when we find people to help us. The DSER team deserves congratulations.

Valenteo

Dec 08, 2025  on Shopify

Fui Muito bem atendido mesmo em horário noturno , Rita foi muito atenciosa e prestativa!

Victoria Emerson

Dec 08, 2025  on Shopify

Lovely App and excellent customer service who helped solved all my problems, Very happyl

CareHaven Wellness

Dec 08, 2025  on Shopify

No one will believe this, but I contacted support, got Frankie, a live person and had my issue resolved with clear instructions in under 5 minutes. 5 stars!

OneGlove

Dec 08, 2025  on Shopify

Un service très réactif en cas de problème, une situation débloquée en 5 minutes, un grand merci à Luna pour sa réactivité et son aide.

Eufemias

Dec 08, 2025  on Shopify

I’ve experience very good customer service from Janet :)

Mud10

Dec 08, 2025  on Shopify

very helpful, good service and makes the life easier!

Diyorama

Dec 08, 2025  on Shopify

Great support and very good reactivity from Maria. An alternate solution was found to my issue

Cyodor

Dec 07, 2025  on Shopify

Crandon Goods

Dec 07, 2025  on Shopify

Great experience working with D'sers! Super knowledgeable and responsive. Got me squared away fast and effectively. Thanks so much.

twinkle little star

Dec 07, 2025  on Shopify

Teresa was very helpful and knowledgeable, highly recommended.

Digly

Dec 07, 2025  on Shopify

Had some technical issues but the customer service via facebook was very helpful and resolved my issues. I am new to dser so looking forward to see what it is like.

Doumates

Dec 06, 2025  on Shopify

great customer support lacey was very helpful and resolved my issue, saved me a lot of stress

POCILLO

Dec 06, 2025  on Shopify

Dsers fulfillment service works great! I used after trying multiple apps. At the beginning is complicated due to the number of features, but after is really powerful. Service is via Facebook works great!

Mphodisa Legodi

Dec 06, 2025  on Shopify

Excellent service. Many thanks to Rin, very patient, helpfull and kind.

GlamLuxe

Dec 06, 2025  on Shopify

La signorina Teresa è stata molto gentile, paziente ed esaustiva nel rispondere alle mie domande! Customer service di prim'ordine!

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