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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,140)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Snipsy Hair Trimmer

Feb 02, 2025  on Shopify

amazing service by Esfania!

My Store

Feb 02, 2025  on Shopify

I love the live chat feature! I just finished speaking with "Holly" about a struggle bus moment I was having. Holly helped me navigate through it with ease. DSers has my vote on dropshipping software with A1 Customer support! 5 Stars and 2 thumbs up!

GlobeBazaar

Feb 02, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Adele. The service was amazing! The team is so friendly, efficient and clearly provided me the valuable information of my queries.

Pet palace shop

Feb 01, 2025  on Shopify

Best app and customer service .. you will find everything you need from products and help

Baby Liebe

Feb 01, 2025  on Shopify

perfekter Service!

Empressive Luxe

Feb 01, 2025  on Shopify

Zico did a wonderful job assisting me while trying to fulfill my first order. I am super appreciative! So far, I am loving Dsers!

Iron Savage Apparel

Feb 01, 2025  on Shopify

Dsers worked exactly as it is advertised. Vivian from chat support has helped me with mapping products.

Ofertplace

Feb 01, 2025  on Shopify

The assistant Selena is a great professional who helps me quickly.

Ma boutique rêveuse

Feb 01, 2025  on Shopify

Je remercie Myra pour son aide, rapide et efficace. Un problème sur les qu'elle ma résolu tout de suite. stocks

Douvanjou

Feb 01, 2025  on Shopify

Hello my biggest decision in ecommerce is to have trusted DSERS ALI EXPRESS, their service was extraordinary . thank you SANDY for your assistance you were tireless!!

Trendify Deals

Feb 01, 2025  on Shopify

Amazing service, quick response on live chat, solved all issues.

Diygeniuses

Feb 01, 2025  on Shopify

assistant on name Raphael was attention and helpful, we decided my problem very quickly and quality.

Four Paws Deals

Jan 31, 2025  on Shopify

Had a very great Experience with Sandy. Got all the answers needed.

LovelyLum

Jan 31, 2025  on Shopify

I personally did not enjoy using the app that much 4/5, but when I had a question and needed help Elora in customer service was able to help me and answer my questions, thank you so much.

AccuScoop Pro

Jan 30, 2025  on Shopify

Just had my first Live chat via Messenger with Luna, and they were so helpful and fast. Much appreciated!

SM Tech

Jan 30, 2025  on Shopify

Perfect! Thank you Joy for your help :)

Techno Manal

Jan 30, 2025  on Shopify

The employee Luna is really great. She helped me with my store problems and walked me step by step. I am very satisfied with her service to me.

My Store

Jan 30, 2025  on Shopify

I had some problem and needed to contact with the customer service and I was assisted by Clary . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help.

findibike

Jan 30, 2025  on Shopify

fui bem atendido e a atendente Krystal tirou as duvida que eu precisava para fazer um upgrade do meu plano

Look-Fire.com

Jan 30, 2025  on Shopify

Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!

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