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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,221)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Bonitelle Beauty

Dec 31, 2024  on Shopify

Great service. Fast customer service.

Kana Marketplace

Dec 31, 2024  on Shopify

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.

My Place Organized

Dec 31, 2024  on Shopify

Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information. Truly an excellent professional!

Classic Buddy

Dec 31, 2024  on Shopify

great costumer service, helped me in 5 minutes. very happy!

Right Meow

Dec 31, 2024  on Shopify

Great service with Rita and answered all my questions!

FishFamily

Dec 31, 2024  on Shopify

Fui atendido pela Maria e me prestou um excelente atendimento, muito eficiente!

Dream Tech Sleep

Dec 31, 2024  on Shopify

a professional support team

DEAL DIAR

Dec 31, 2024  on Shopify

Wendy helped me with patience and dedication and took care of the difficult part for me, she is competent and experienced Thank you Wendy

Alpha Weebs

Dec 31, 2024  on Shopify

Optimal app for ecommerce. Contains all the required features and more

Tiny Trends

Dec 31, 2024  on Shopify

Aurora was extremely helpful and knowledgeable. She answered all my questions and provided excellent support. great customer support experience. Thank you aurora for your fantastic service! :)

oxypro

Dec 30, 2024  on Shopify

Vivian was awesome. Helped me with my order issue and solved it within a fast time. Fast responding too. Great service and honestly made my new years day :) She is great, cheers!!!!

Beeyouti

Dec 26, 2024  on Shopify

Blanca was incredibly helpful and had an awesome attitude. Thanks so much!

Flawless Face Unlimited

Dec 26, 2024  on Shopify

Aimeen was wonderful she handle my issue very professionally.

3KDyn

Dec 26, 2024  on Shopify

As I am new to this, I needed some help. Wendy came to my rescue and saved the day. Thank you for the patients and best help possible.

Mon univers de cuisine

Dec 26, 2024  on Shopify

Je suis très satisfaite du service dSer, pour ma première commande m'ont bien rassuré concernant la marche à suivre. Merci à l'équipe dSer mais surtout à Wendy

Broderie d'Art

Dec 26, 2024  on Shopify

Thank you Wendy for taking the time to solve my problem and for providing me with additional information on how Dsers works.

Pay-TOP.ca

Dec 26, 2024  on Shopify

Vivian took a very short time to get back to me, he answered my questions and proposed solutions.

Macramé Mania

Dec 26, 2024  on Shopify

Vivian helped me solve my problem, quickly and efficiently.

MEDDAD

Dec 26, 2024  on Shopify

Recent ben ik door Selena geholpen. Ze reageert snel en was vriendelijk en professioneel. Haar antwoorden zijn duidelijk en ze doet haar best om echt te helpen, wat zorgt voor een prettige ervaring. Als er een probleem is, zoekt Selena actief naar een oplossing en zorgt ze ervoor dat je je gehoord voelt. Kortom, een uitstekende service die je vertrouwen geeft.

Triathlonwelt24

Dec 26, 2024  on Shopify

great service, nice communications, thxs for all, many greetings david

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