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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,953)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Pawpal

Feb 22, 2025  on Shopify

I've been using DSers for a while now, and it has completely transformed how I manage my dropshipping business. The platform is incredibly user-friendly, allowing me to easily connect with suppliers, manage orders, and automate processes. What I love most is how DSers syncs effortlessly with AliExpress, making it super easy to find reliable suppliers and track stock availability. The product importation process is fast and straightforward, and the ability to customize pricing rules has been a huge time-saver. DSers also has great customer support that’s responsive and helpful when you need assistance. Overall, DSers has saved me so much time and effort in running my store efficiently, and I highly recommend it to anyone looking to optimize their dropshipping business!

Portuguesa Baby

Feb 22, 2025  on Shopify

precisei de suporte em um sábado quase meia noite e tive um atendimento excelente pelo Zico!

Pianos And Accessories

Feb 21, 2025  on Shopify

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers. Ric Overton

PawNap

Feb 21, 2025  on Shopify

Teresa was prompt and helpful.

Grindale Corpo e Vida

Feb 21, 2025  on Shopify

Recebi um bom atendimento da atendente Jasmine. Ela foi bastante solícita, rápida na resposta, e meu deu um bom direcionamento para que eu pudesse resolver o meu problema com a Aliexpress.

Touslesrobinets.com

Feb 21, 2025  on Shopify

Les meilleurs !! je vous le recommandes a tous !!

Dumanel

Feb 21, 2025  on Shopify

I had an issue with my first order, but thanks to Chloe, this issue was solved fast )

lalouet

Feb 20, 2025  on Shopify

Merci beaucoup à Elora qui ma expliquer comment procéder suite au problème que j'avais et qui c'est occuper de le corriger de son côté. Personne très aimable. Encore mille merci pour votre aide.

My Store

Feb 20, 2025  on Shopify

DSERS is awsome and serves its purpose well. However i ran into a mapping issue with multiple pending orders. I reached out to the live messaging service and was contacted by teresa immediately. She is worth her weight in gold, she answered my question exactly and gave me all the necessary info and actually walked me through fixing the issue down to fulfilling the order. With support like her, this app can never fail. Giver her a raise!

SMinvite, LLC

Feb 20, 2025  on Shopify

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine. Thank you Chloe! Your my Super STAR :).

DJsHomeGoods.com

Feb 20, 2025  on Shopify

Thank you for the help and guidance and understanding getting me through this potential disaster that all most Occurred. Thanks again for all help. that god for you and the support team

TunerzLife

Feb 20, 2025  on Shopify

Good help from the support.

Lojas Genik

Feb 20, 2025  on Shopify

Agora mesmo, a Vivian salvou minha operaçã de Dropshipping! Estava com problemas para processar pedidos, o problema em específico era o CPF Inválido, mas descobri que na verdade era necessário ter o nome completo do seu cliente, já que a Aliexpress reforçou a segurança de transações de compras entre a china e o Brasil, porque os algumas pessoas estavam forjando CPF falso e fazendo compras dessa forma. A Vivian salvou meu dia hoje!!!

Smartbuyingstore

Feb 19, 2025  on Shopify

Thank you very much for Teresa assistance. She answered to my question clearly and promptly with screenshots. Excellent customer service.

All In One

Feb 19, 2025  on Shopify

Blanca is the best worker here thanks for your help

pazaario

Feb 19, 2025  on Shopify

Rfimp helped us a lot during our first step issues! Thanks for the great support!

My Store

Feb 19, 2025  on Shopify

I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.

HelloHarmoney

Feb 19, 2025  on Shopify

Wendy was very patient and helpful, and very quick to respond. Thank you Wendy!

Sala-Bim

Feb 19, 2025  on Shopify

absolute lovely. Seit langem das beste Kundenservice-Erlebnis ever. Super 24/7 erreichbar- besser gehts nicht.

MYMOLAS24

Feb 19, 2025  on Shopify

Selena ist sehr kompetent und hilfsbereit. Egal welche Fragen ich ihr gestellt habe, sie war so lange für mich da und hat mir bei allem geholfen bis es geklappt hat. Dank ihr bin ich weitergekommen und alle meine Fragen konnten ohne Probleme gelöst werden. Sie war sehr geduldig. Sehr gerne wieder Selena als Unterstützerin :) ich würde ihr 10Sterne geben, wenn möglich.

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