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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,953)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Kamakiuga Beauty

Feb 25, 2025  on Shopify

Aurora, helped me understand where to locate my customer shipping information and was very knowledgeable about DSERS services. Aurora, was very professional, knowledgeable and demonstrated excellent customer service. Aurora, is the reason why us Shopify Store Owners stay with DSERS as our main primary supplier and automated shipping resource in the United States of America onto the world. Thank you very much, Kamakiuga Store www.kamakiuga.com

COZIO

Feb 25, 2025  on Shopify

DSers' customer service is top-notch! They were incredibly responsive, addressing my issue in no time. The support team was knowledgeable, efficient, and made the entire experience smooth and stress-free. Again Thank you Selena.

glow vine

Feb 25, 2025  on Shopify

quick and kind help from vivian

Bonante

Feb 25, 2025  on Shopify

Super Support Aurora :-)

Nuviol

Feb 25, 2025  on Shopify

Very kind customer service. Thanks to Aurora!

Cornel & Rosy

Feb 25, 2025  on Shopify

Sandra was very helpful.She understood my query and dealt with it immediately.Much appreciated.Great customer service

DYLUNA

Feb 24, 2025  on Shopify

Sandy is a great person to assist with any question. absolutely love to chat with Sandy

J Elegant Bling

Feb 24, 2025  on Shopify

Elora was very helpful when I needed assistance. I am truly happy with the customer service!!

Cosy-Fit

Feb 24, 2025  on Shopify

J'ai un service prenium avec Rick, je suis tres satisfait

Mil cosas

Feb 24, 2025  on Shopify

excelente los servicios de Rita, lo recomendaría a mis amigos sin dudarlo. aclaro y soluciono mis dudas

CHIC CARRY

Feb 24, 2025  on Shopify

Muito Bom o suporte

TOOLFLX

Feb 24, 2025  on Shopify

Zico helped me greatly with my query and helped resolve the issue promptly. The product is overall very good and easy to use. Thank you!

Junction Moto

Feb 23, 2025  on Shopify

very good suport and fast

The Pink Sand Boutique

Feb 23, 2025  on Shopify

Fast and very smart! Very imformative! Smooth process!

Kira light manga

Feb 23, 2025  on Shopify

The support from DSers is amazing; thank you, Zico, for your help.

HEALTHYHUB

Feb 23, 2025  on Shopify

Great customer service! I contacted them using live chat option and got help in just couple minutes. Fiona helped me out and answered all of my questions with passion!

SmokeTailor™

Feb 23, 2025  on Shopify

DSers is an excellent platform for streamlining AliExpress order fulfillment. It offers bulk ordering, auto order tracking, and seamless Shopify integration, saving me a lot of time. A special shoutout to Neva from the support team! She was incredibly helpful, responding quickly and guiding me step by step to resolve my issue efficiently. Highly recommend DSers for dropshipping, and kudos to Neva for her outstanding support!

Quick Coffee Cup

Feb 23, 2025  on Shopify

I had a problem with an order and I went to talk to customer service, and Sherry helped me a lot, as she explained to me step by step how to do it and what I could do, and then she helped me until I found a supplier that I needed and calmly explained to me how to do each step is the best, thank you very much. If I have another problem I hope Sherry will help me

VanZanten

Feb 22, 2025  on Shopify

Going from a normal shopify store to a dropshipping one has been a confusing process but Fiona has really helped make it feel more manageable.

Amour Bébé

Feb 22, 2025  on Shopify

DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Fiona in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app. I don't care how nice an app is, if their support isn't good, then the overall rating is not going to be good in my opinion. Thanks a lot for your help Fiona throughout my little problem!

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