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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,953)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Lux Conceito

Feb 26, 2025  on Shopify

O aplicativo é excelente! Uso há mais de 2 anos em minha operação de dropshipping e tem sido ótimo! Sandra me ajudou rapidamente, e me esclareceu a cerca de um problema que eu tive. Nota 10/10 para o atedimento! Muito obrigado!

Lox London

Feb 26, 2025  on Shopify

Superb customer service. I spoke to Selena when I ran into a small issue. She was very knowledgable and helped me within minutes. Couldn't ask for more!

Deals Store

Feb 26, 2025  on Shopify

I had an excellent experience using DSers for my dropshipping business, and I can't say enough about the amazing customer service I received from Aurora. DSers has been an incredibly valuable tool for managing my orders, automating processes, and helping my business run more smoothly. The platform is user-friendly and has helped me scale my operations efficiently. When I had questions or needed support, Aurora went above and beyond. She was knowledgeable, patient, and took the time to walk me through every step, ensuring I fully understood how to make the most of the platform. Her friendly and professional approach made my experience so much more pleasant, and I felt well taken care of. If you're considering DSers, I highly recommend it for streamlining your business, and if you get the chance to work with Aurora, you're in great hands!

Luxiq

Feb 26, 2025  on Shopify

Incredible support with great automation.A MUST for any ds store

TinySafeGuards

Feb 26, 2025  on Shopify

DSers - AliExpress Dropshipping Partner was so helpful when I was stuck. They answered me within 2 minutes, sent me screen shots to show what I needed to do. They were patient whilst I tried to fix the problem and was very understanding. Happy with the service for sure.

PLAY AXIS ZONE

Feb 26, 2025  on Shopify

Rin is so nice to introduce the upgrade plan of dsers. thx a lot. i think this will help me sync something to my store.

Vesera

Feb 26, 2025  on Shopify

Sandy helped me very well with some supplier issues, thanks a lot Sandy!

ÂME LUXE

Feb 26, 2025  on Shopify

super hilfe !

ParkFix™

Feb 26, 2025  on Shopify

customer service is 10/10. very helpful and helped me what i asked for.

LABUDRIP

Feb 26, 2025  on Shopify

Holly was an amazing help! I she actually saved my life!! Thank you Holly!

TimeXNight

Feb 26, 2025  on Shopify

DSer has completely transformed the way I manage my dropshipping store! The automated order fulfillment and smooth integration with Shopify make everything so much easier. Finding and importing products is a breeze, and I love how efficiently it syncs with suppliers. The app is reliable, fast, and incredibly user-friendly. Plus, their customer support is top-notch—always quick to respond and very helpful. If you're looking for a hassle-free dropshipping solution, this is the app for you!

ZenWatch

Feb 26, 2025  on Shopify

An amazing app for dropshipping! DSer has made my workflow much more efficient by providing fast product sourcing, seamless order synchronization with Shopify, and easy automation. The user interface is intuitive, making it perfect for both beginners and experienced sellers. I also appreciate the excellent customer support—they are always responsive and helpful. Thanks to DSer, I can focus more on growing my business rather than dealing with manual processes. Highly recommended!

Dogs Body Shop

Feb 25, 2025  on Shopify

As a new ecommerce business owner I had an issue with connecting multiple stores to the fulfilment process and Bianca was very patient and understanding. She resolved the issue very quickly and DSers is working great for me now.

FlexPrime Emporium

Feb 25, 2025  on Shopify

Nice customer service, very kind

Chuzhao Camera

Feb 25, 2025  on Shopify

I was not able to get onto the app. But after getting help on message center i managed to get help and up and running. Thank you Rfimp for helping me today!

Tedas Store

Feb 25, 2025  on Shopify

App muito bom!! Excelente suporte a moça foi super atenciosa e educada comigo, me ajudou e tirou minhas duvidas! Nota 10!

LunaSkin

Feb 25, 2025  on Shopify

Very nice platform, I was having some issues to generate a report of orders and they helped me a lot.

The Disen

Feb 25, 2025  on Shopify

"I had an amazing experience working with Rfimp from the DSers team. She guided me very well through the order fulfillment process and provided clear, helpful support at every step. Her expertise and patience made everything much smoother for me. I truly appreciate her assistance and look forward to working with her again. Thank you, Rfimp!"

Eazey Dreams

Feb 25, 2025  on Shopify

amazing customer service

FidgetFuns

Feb 25, 2025  on Shopify

Excellent customer service from DS platform! The support team was quick, helpful, and professional. They resolved my issue efficiently and demonstrated great knowledge of the platform. The agent was friendly and patient, explaining everything clearly. Their attention to detail and commitment to customer satisfaction are commendable. Highly recommend DS platform for both their product and top-notch support!

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