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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,953)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

TUNIMAL

Feb 28, 2025  on Shopify

Fiona from DSers customer service was very kind, helpful, fast and effective. Amazing customer service, and I really like DSers

Erarma

Feb 28, 2025  on Shopify

I was assisted by Aimee and she helped me resolve my problem, excellent service!

Sleek N Chic Boutique

Feb 28, 2025  on Shopify

Blanca was amazing, very helpful and patient with me navigating me through my Shopify store

Chic Touch1

Feb 28, 2025  on Shopify

Very excellent service and quick response to solve problems

Woozii

Feb 28, 2025  on Shopify

Special thanks to Villanelle and the whole Dsers team! Love your app and your kind, professional service! :)

Lumos Curtains

Feb 28, 2025  on Shopify

Zoey from DSers support team was helpful. She responds very fast and solved my problem. Will recommend.

Pawprints Warehouse

Feb 28, 2025  on Shopify

DSers has a great Customer service team and always help out with problems in a short time ! My last encounter was with Lucy and she was great and fixed the problem on the spot ?

Toda Meiga

Feb 28, 2025  on Shopify

Gostei muito do atendimento da Blanca, ela foi super atenciosa, prestativa, preocupada, rápida e me ajudou a fazer a inclusão da url e o mapeamento das variantes para ativar o botão "Realizar Pedido" Parabéns pelo atendimento eficiente.

Mon Espace Récréatif

Feb 28, 2025  on Shopify

Great service. I had to contact them twice and they have been amazing. Very kind. Thank you Teressa :)

RevivO2

Feb 27, 2025  on Shopify

A lot of thanks to Teresa from DSers for the great support

RoyalBandana™

Feb 27, 2025  on Shopify

Very good application and excellent customer service: fast and efficient. I would recommend

Wag Nest

Feb 27, 2025  on Shopify

Holly was great! Solved all my issues very quickly and was very helpful

Chada's Online Store

Feb 27, 2025  on Shopify

R4 Nintendo Switch ITA

Feb 27, 2025  on Shopify

miglior customer service da Estrefania Bravissima!!

Real Healthy Haven

Feb 27, 2025  on Shopify

This was my first time using DSers for trouble shooting, i was surprise how prompt they were in responding to my questions and concerns. Lydia was very helpful, supportive and provided me a lot of information and helped me to navigate the platform. I had a great experience. Thanks Lydia.

Collar Kingdom

Feb 27, 2025  on Shopify

Sandy me atendio ofreciendo una gran atencion al cliente ayundame con mis problemas. super buenos trabajadores muy profesionales.

myguy

Feb 27, 2025  on Shopify

Really patient service! Blanca did a great job

Bee Variety

Feb 26, 2025  on Shopify

This is my very first to know about deser. I also want to know more about this site. I am happy because you guys answer my question any time I ask. Thanks for the good service.

D'Shop

Feb 26, 2025  on Shopify

I had a very pleasant experience in customer service, helped by Chloe, very friendly and quick response, as well as a solution.

Urbanspoils

Feb 26, 2025  on Shopify

Krystal was very helpful and her response was prompt and informative. She was able to correct the issues I had on DSers. Thank you Krystal :)

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