hello, I had a problem shipping to Europe, and took me long time till I contacted Aurora and the problem took some time but resolved. Aurora helped me very patient and professionally. Guided me step by step to resolve my problem... I give 5+ stars...

Raphael was extremely helpful. Walked me through steps to resolve several issues and provided me with new information I was not aware about. He was fast, efficient and knowledgeable.

Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.

Rita is the best!

DSERs is an awesome platform for my dropshipping business. Lydia in customer service is amazing!!!!

The best quick service

Sandra you are amazing - took her seconds to fix an issue I was trying to fix for hours. The best customer service ever. Thank you so much!

Sandra did a great job. She was quick and helped me get my order pushed through for my customer no problem!

Rita was so helpful! Very grateful for her assistance!

Rita's support was above and beyond what I asked for. Great help!

Sérieusement le système est TOP ainsi que l'équipe, Ils sont disponible aimable et il résout rapidement les petits pépins. Merci les ami.es.

My experience with Fiona was absolutely amazing! She was kind, patient, and incredibly helpful throughout our conversation. Her professionalism and warm demeanor made the experience truly enjoyable. She went above and beyond to assist me, and I genuinely appreciate her efforts. I highly recommend Fiona to anyone looking for exceptional service on Dsers-AliExpress!"

Amazing App & Outstanding Support! DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly. A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days! Highly recommend DSers to anyone serious about growing their dropshipping store!

Nice and quick. Thanks.

Sehr hilfreich und schnelle erkläung und auch sehr nette/netter mitarbeiter. Danke nochmals!

I had an amazing experience with the DSERS technical support team! They were incredibly patient and spent over an hour guiding me through the app, helping me understand how to use it effectively and resolve the issues I was facing. Their dedication to ensuring I was completely satisfied was truly impressive. I really appreciate the time and effort they put into helping me. Highly recommend their support service!

I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.

Advisor Fiona was a great help for clearing my doubts on the features of the app. Great framework of the app!

As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you