DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,584)

Overall rating

5

7,523
4

66
3

10
2

2
1

40

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Heavenly Gadget

Apr 11, 2025 on Shopify

Very helpful when I had a question!

Pawsi Pet Store

Apr 11, 2025 on Shopify

Really good service provided by DSER, especially Hayley. Many thanks to her !

Smoovhead

Apr 11, 2025 on Shopify

Fantastic service, Fantastic person, Really helped me with the problem I had, They solved it in minutes, I was very stressed out, but they made it a lot easier for me, thank you kimi for everything you done!

Passionplayhousexxx

Apr 11, 2025 on Shopify

I've spoke with Chloe today, for some issues with my account, she was very helpful, patient and very knowledgeable. Many thanks for your help.

AlloBrick®

Apr 11, 2025 on Shopify

Service au top ! Je recommande

Boomoo

Apr 11, 2025 on Shopify

DSers makes dropshipping simple and fast. A must-have tool for smooth order management.

Ania Shop

Apr 11, 2025 on Shopify

un trés bon sérvice rapide ,il ecoute bien patien ,j'aime trop se serice tous simplement il est parfit

TINA'S BOUTIK

Apr 10, 2025 on Shopify

I had difficulties to fulfill an order and I have found a very nice partner who help me through with an incredible patience. That person was very knowledgeable and kind throughout the process. I really appreciate Rin's help.

Pepe Supply

Apr 10, 2025 on Shopify

5 stars - Rin went above and beyond to help me out. Totally recommend them and their support team.

WEISELIFE

Apr 10, 2025 on Shopify

elora was greatt todayy . she helped me alot with all the screenshots

GJ Home & Health Supply Incorporated

Apr 10, 2025 on Shopify

Based on the first class customer service experience I received today, I would definitely recommend Dsers AliExpress Dropshipping. Sandy, my live advisor made sure of this. Kudos!

kosmali

Apr 10, 2025 on Shopify

Responsive and attentive service! The platform is super intuitive and makes order management so much easier. A real time-saver!

DeeperBetter™ Skincare

Apr 10, 2025 on Shopify

Great customer support, highly recommended!

Martch Shop

Apr 10, 2025 on Shopify

Ótimo atendimento!

House Prime

Apr 10, 2025 on Shopify

Fiona from DSers was incredibly prompt, efficient, and friendly in assisting me with my request. Her support made a big difference! The DSers platform itself is very easy to integrate with Shopify and keeps all my orders organized — it’s been a great experience so far. I’m really happy with the service and highly recommend it!

Dahab s'CO

Apr 10, 2025 on Shopify

excellent app thanks

KozyLume™

Apr 09, 2025 on Shopify

5 star Esfania was very helpful

OrionBeltCompany

Apr 09, 2025 on Shopify

Stella did a fantastic job helping me understand something complicated. She made me want to open another store!

TKC Power

Apr 09, 2025 on Shopify

I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!

My Store

Apr 09, 2025 on Shopify

Frankie was awesome. Not only did he help me get my order placed but he educated me on a lot of things I was not sure of. I highly recommend Dser for your drop shipping needs.