Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Central Do Lar

Apr 08, 2024  on Shopify

Atendimento super rápido quando precisei de suporte e me ajudaram em instantes, corrigindo o problema que tive em minha plataforma/loja.

Tech Compra Fácil

Apr 08, 2024  on Shopify

I would like to record my gratitude and satisfaction for Vivian's excellent service, with great education and professionalism.

Eklipse

Apr 08, 2024  on Shopify

Great costumer service. Easy to operate interface. Love it. Thanks Selena and Chrissy.

Espiaye Apparel

Apr 08, 2024  on Shopify

Great app and very helpful customer service. Thanks Sandy!

Tidy Tabby

Apr 08, 2024  on Shopify

Rin was super helpful and sorted my issue within minutes, a real pleasure to talk to!

Black Diamond Concerns Inc

Apr 08, 2024  on Shopify

Good app. I've had good interactions with the reps when needing help with information and how to navigate their app. Isak helped me today, and he was great. Not only did he answer my questions, but he also ensured I had screenshots to navigate into the right areas to fix my issues. Thank you!

Lumieo©

Apr 08, 2024  on Shopify

I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.

oviraa

Apr 08, 2024  on Shopify

J'ai contacté le service client pour avoir de l'aide et je suis tombé sur Raphaël qui a été incroyable, moi qui pensait que j'allais mettre 1 journée à trouver une solution à mon problème Raphaël a régler mon problème en 2 minutes ! Encore merci vous êtes géniale !

Mini Zoo

Apr 08, 2024  on Shopify

Wendy was a lot of help to me and saved a lot of time for me, all my questions were answered and instruction was very easy to understand. Thank you Wendy!

Britto Ofertas

Apr 08, 2024  on Shopify

Tinha algumas duvidas sobre procedimentos mas Rin salvou meu dia !!!

Happy Radios

Apr 08, 2024  on Shopify

Sandy was great. Fast and practical answers. Understood what I was asking and gave me the answers quick. Thank you!

Klecker Schmecker

Apr 08, 2024  on Shopify

Customer support is very helpful and motivated to solve the problem.

Varne

Apr 08, 2024  on Shopify

My experience with Dsers Aliexpress Dropshipping Partner, especially regarding the help received from Raphael, is decidedly positive. My experience shows that by contacting the Dsers team on Messenger, one can expect quick and professional assistance. In my case, Raphael proved to be invaluable support by offering an effective solution to the problem I was facing. Thanks to his help with product mapping, not only was I able to resolve the encountered issue, but I also significantly reduced the project work time by two days.

ViralShopr

Apr 08, 2024  on Shopify

Isak and Isla were very helpful and answered all my questions thoroughly. They provided a quick solution to my issue.

Future Of Modern

Apr 08, 2024  on Shopify

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Advanced Flow

Apr 07, 2024  on Shopify

Tive um atendimento exclusivo via messeger, resolveram meu problema, quem me atendeu foi Sherry, muito educado!

Amel Decor

Apr 07, 2024  on Shopify

They have a really good customer service, Lucy was so helpful today in the live chat thank you so much

summitskysports

Apr 07, 2024  on Shopify

I am so grateful for Cynthia's help today. I was having problems with matching the correct variant and the shipping options and she was able to walk me through step by step and check suppliers for me. Thanks for your time and Support Cynthia!

The Hood Doctor

Apr 07, 2024  on Shopify

Cynthia was VERY helpful and patient with me. I couldn't figure out how to adjust the shipping and she was able to help me using sceenshots. Shout out to that girl get her a raise ASAP.

JVMC LuXes

Apr 07, 2024  on Shopify

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

Scroll to Top