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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

FixersLand

Apr 09, 2024  on Shopify

I have a problem, but DSers help chat helped me, thanks!!!

Green Stone

Apr 09, 2024  on Shopify

DSers is one of the best dropshipping service you can get out there in the market. Great customer service! Just contacted them via mail and got my issue resolved just within a few hours. Thanks to Holly (The one who reached out to me from their team).

Horizon Finds

Apr 09, 2024  on Shopify

Great response and very helpful!

Insuba

Apr 09, 2024  on Shopify

Krystal solved my problem asap!

Best Cool Deals™

Apr 09, 2024  on Shopify

I highly recommend DSers‑AliExpress Dropshipping. They offer a great variety of products for my store along with high quality product images and descriptions that push easily to my store. I recently needed some extra help and my support representative, Krystal, was very quick, efficient and even offered more tips that were very helpful.

Creozon

Apr 09, 2024  on Shopify

Good service desk. Fast and good answer, it was a pleasure to work with Jenny, she solved my problem immediately, good reactivity and very polite. Thank you !

Shop Sultry

Apr 08, 2024  on Shopify

Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry

Rojras

Apr 08, 2024  on Shopify

Very Quick and best

Glow Time

Apr 08, 2024  on Shopify

Excelente app e poussi atendimento 24 horas super eficiente

GamerUp

Apr 08, 2024  on Shopify

Ótimo atendimento 24, te ajuda a resolver os problemas

F7X Shop

Apr 08, 2024  on Shopify

Very good. Solved my problem quickly.

PurrPaws

Apr 08, 2024  on Shopify

Kiddie Fashionistas

Apr 08, 2024  on Shopify

Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.

Gravel

Apr 08, 2024  on Shopify

While we are still in process of solving the problem, Chrissy is very friendly and responsive. Hopefully, we will resolve the issue soon, working together.

Trendyfon

Apr 08, 2024  on Shopify

very resourceful. quite the level of customer support. highly recommend!

VersaChic

Apr 08, 2024  on Shopify

Adele was exceptional in providing assistance with my service queries. Detailed responses were given to every question, making the process clear and manageable. The professionalism and depth of knowledge displayed were remarkable, ensuring a smooth and efficient experience, specially for someone that just started with dropshipping like me. Highly recommended for anyone in need of comprehensive and skilled support !

Find A Gift Fast

Apr 08, 2024  on Shopify

I would like to say "Thanks " to Myra for being a excellent customer service host.

Xnest

Apr 08, 2024  on Shopify

Vivian was very helpful while I was trying to sort some issues while placing order. Thank you Vivian. Highly recommend.

Get Set Coffee

Apr 08, 2024  on Shopify

DSers app works really well and can be used with a lot of functionality for free. Customer service and live chat is good with helpful support staff who can actually resolve issues such as Lennon who was top notch.

Sennas Express

Apr 08, 2024  on Shopify

Atendeu minhas expectativas, o melhor suporte com que já tive contato. A atendente "Olivia" resolveu meus problemas em alguns minutos. Muito satisfeito.

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