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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

CYDRA

Apr 11, 2024  on Shopify

Best of all

Pulsection

Apr 11, 2024  on Shopify

Emma is very helpful

JUNGLE PET'S EMPORIUM

Apr 11, 2024  on Shopify

TIFFANY e stata molto gentile e disponibile , mi ha aiutato con il mio problema , spero se capita che mi servira qualche aiuto ci sia di nuovo lei , grazie ancora

Aussie Glow Co.

Apr 10, 2024  on Shopify

super fast replies with solid advice and insight. Thanks Chrissy!

Improself

Apr 10, 2024  on Shopify

Lily - very good service, respond in seconds and solve the problems immediately

Tudo o Básico

Apr 10, 2024  on Shopify

Chissy é uma profissional maravilhosa. Me ajudou muito, prestativa, educada, excelente pessoa.

Little Learners Hub

Apr 10, 2024  on Shopify

Krystal was great!

GOLDENLUME™

Apr 10, 2024  on Shopify

Sono molto soddisfatto del servizio offerto da ADELE di DSERS, è stata molto gentile e competente ed ha risolto il mio problema molto velocemente.

DashCam Italia

Apr 10, 2024  on Shopify

mi hanno aiutato subito, in nemmeno 5 minuti, li ringrazio

FINECYCLIST

Apr 10, 2024  on Shopify

I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue. Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!

VikingBling

Apr 10, 2024  on Shopify

great service highly reccomend

Central Sahara

Apr 10, 2024  on Shopify

Sylvia, a melhor atendente de todas, resolveu meus problemas todos Por favor promovam essa pessoa incrivel e educada

MORGENFREUDE

Apr 10, 2024  on Shopify

Isla replied quickly and escalated my issue to the right team. Thank you!

Paleta Vintage

Apr 10, 2024  on Shopify

Irene was very helpfull and kind provinding the info I needed! Thank you so much!

loja manutechstore.com.br

Apr 10, 2024  on Shopify

obrigado pelo atendimento vc me ajudou bastante

My Store

Apr 10, 2024  on Shopify

Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much

cozysleep

Apr 10, 2024  on Shopify

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

Sofia Lynn Rose

Apr 10, 2024  on Shopify

Tiffany was extremely helpful in the messenger app. She fixed an issue when I was trying to place an order. She told me to choose a different option and it would still link it to my shopify store. Everything worked out and she was extremely helpful and polite! She allowed me to complete my order for my client within a few minutes. Thank you!! DSERS- Cortney from Sofia Lynn Rose

McCullough Motorcycles

Apr 10, 2024  on Shopify

I had a quick question about the fulfilment and tracking and got an answer within 2 minutes from Isla. The platform can be a little overwhelming sometimes but their support team is A+ and so quick to help

Bougie Mamasita

Apr 10, 2024  on Shopify

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

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