DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating

5

7,749
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Little Occasion

Apr 15, 2024 on Shopify

i had some synchronising issues. was attended to by Bianca and she provides excellent customer service. not only she answered my questions but she tried her best to solve the issue for me.

Oley

Apr 15, 2024 on Shopify

GOOOOOOOOOOOOOOOOOOOOOD

Pickleball Mall

Apr 15, 2024 on Shopify

Fantastic customer support! Villanelle was friendly, knowledgable and fast!

sejakids.com.br

Apr 15, 2024 on Shopify

Bom hoje 15/04/2024 fui atendido pela Srta Blanca. Foi muito atenciosa e me ajudou a resolver tudo. Mapeamento de produtos, novos fornecedores e valores em aberto. Obrigado mais uma vez pelo atendimento profissional.

LACMA HOUSE

Apr 15, 2024 on Shopify

their staff is soo cooperative, the provided me with a solution within a minute. Thank you Lucy!

My Store

Apr 15, 2024 on Shopify

Thank so much Blanca you were so patient with me you take me step to step to solve my problem your service was so good thank you so much.

Jastified SG

Apr 15, 2024 on Shopify

Krystal - Prompt and responsive in answering our questions Thank you

FANZ Distributors

Apr 15, 2024 on Shopify

Since this was my first request for help with Dsers , Chrissy was very instant with my email enquiry and pointed me in the right direction with an instant email reply. Chrissy was extremely helpful with my enquiry. I am very happy with Chrissy as being part of the support team.

HAGO

Apr 15, 2024 on Shopify

It was truly a classy treatment and a very wonderful style , really thank you

Charles Home

Apr 15, 2024 on Shopify

Muy buen servicio de Chrissy

Alonty

Apr 15, 2024 on Shopify

best app, Chrissy is the best

Aura Wave

Apr 14, 2024 on Shopify

Great support, so nice, I recommend to anyone -.-

Yoophe

Apr 14, 2024 on Shopify

excelente. eu gosto da agilidade dele. flui muitobem

Quazar

Apr 14, 2024 on Shopify

Great and responsive service

CONDIZIONATORE PORTATILE

Apr 14, 2024 on Shopify

great service

Nexgenn

Apr 14, 2024 on Shopify

Thank you so much to Lennon for all your help, you were super supportive, and you understand everything that I was telling you. I was lost now am not thanks to you. I really appreciate the help.

CCSHOPBOX

Apr 14, 2024 on Shopify

I am very satisfied with the help I got today. It was prompt and we achieved exactly what I needed. On a scale of 1-10 I would rate 11

Koolio

Apr 14, 2024 on Shopify

I am very satisfied with Olivia's support. She was very kind, responded quickly, and her responses were very helpful. Thank you :)

Loja do Olaf

Apr 14, 2024 on Shopify

It's helping me a lot on my sales and it also have a terrific costumer support

yeslea

Apr 14, 2024 on Shopify

Couln't be any more happier. Others suppliers takes long time in answering giving excuses and overcharging on fees. AutoDS has saved my brand and reputation. Let's see how far we can go with AutoDS.