DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating

5

7,749
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

myhomecarpets

Apr 16, 2024 on Shopify

Excellent

Polar Dinosaurs

Apr 16, 2024 on Shopify

Holly, very fast and professional in answering all the questions I need. I hope the service continues to be this way. Love your service❤️

simsimfinds

Apr 16, 2024 on Shopify

I needed some assistance from DSers support team and Villanelle was there to help: Villanelle was soooo patient, professional and she knows her tools. Villanelle made me feel that she is dealing with her own issue and did not leave me until I confirm that it was fixed properly and got my full satisfaction. I really thank her and that will encourage me dealing with you always. Dr. Sameh El-Hadi

REVAMP slogan here

Apr 16, 2024 on Shopify

SÃO MUITO BONS NO QUE FAZEM OS MELHORES.

Balkongodlaren

Apr 16, 2024 on Shopify

awesome support

Forever Beauty & Fashion

Apr 16, 2024 on Shopify

I was having trouble locating settings in the app and when I needed the help I sure got it! Chrissy really helped me they made it easy for me they were really helpful and kind. Chrissy satisfied me I only wish I could receive the same satisfaction always.

Sensi Seat

Apr 16, 2024 on Shopify

merci beaucoup chrissy pour votre aide c'est très aimable !

Casper and LU

Apr 16, 2024 on Shopify

it was great experience to have your support, as new store in this app, your timely and accurate answer was big support for. Five stars deserved are well deserved.

Minha loja

Apr 16, 2024 on Shopify

otimo atendimento, esava com um problema em relação ao oplanos mais eles solucinaram perfeitamente e reebolsaram o valor

Za-Paro

Apr 16, 2024 on Shopify

Thanks to Adele from the DSers support team. She responded quickly and efficiently to my problem of the day. Being a good man, I'm writing these few words to thank her.

Exclusive Keys

Apr 16, 2024 on Shopify

Excelente servicio de Chrissy

Utforska sminkborste rengöring

Apr 16, 2024 on Shopify

LILY

Mizu Whiskey

Apr 16, 2024 on Shopify

Overall great app to use for orders and great customer service

Cosmetics

Apr 16, 2024 on Shopify

Sylvia was awesome and beyond helpful! Made it possible for me to continue my work.

cherry lovers

Apr 16, 2024 on Shopify

good service

Pet Favorite Picks

Apr 16, 2024 on Shopify

Good Support Service for newbie sellers who do not know anything about the dropshipping process. I am already aware of the process. Thanks to Rita!

Divine Dazzle

Apr 16, 2024 on Shopify

Great and super fast service! Sylvia is a amazing professional!

Phoenix Pieces

Apr 15, 2024 on Shopify

Just wanted to shout out Rita!! She was amazing with customer support and helped me a lot. She was diligent and kind. Would use this platform just for her.

Providence silver gold jewelry usa

Apr 15, 2024 on Shopify

I found the app to work fantastic and I had some questions about sending the product to eBay and Julie and she answered them quickly. I more than likely will be upgrading to the next stage.

Lowes Hobby Shop

Apr 15, 2024 on Shopify

so far this has been the easiest and better of the apps iv found for dropshipping 10/10 recommend