DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,506)

Overall rating

4.9

5

8,083
4

70
3

10
2

3
1

48

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

LoOkiN Go0oD

Apr 27, 2024 on Shopify

Ralla was helpful and answered my questions.

GMR EXPRESS

Apr 26, 2024 on Shopify

I have received excellent assistance from Chrissy.

FurrySlide

Apr 26, 2024 on Shopify

Ralla was top Notch help with mapping my products

Trend Style Clothing

Apr 26, 2024 on Shopify

Chrissy was extremely helpful and took the time to correct my problem. I thought I was going to lose the sale because of an error. If I can a direct line to Chrissy, that would be great

Minha loja

Apr 26, 2024 on Shopify

Muito eficiente. Resposta rápida e resolveu meu problema sem complicações.

Charlloty Brasil

Apr 26, 2024 on Shopify

Myra

Sniff Smart

Apr 26, 2024 on Shopify

Very happy with Vivian and the Dsers-AliExpress team they answer very quickly and are more than helpful and make everything really simple with photos of where to go and what to click to get your store running smoothly

HOME CARE

Apr 26, 2024 on Shopify

SmartShop

Apr 26, 2024 on Shopify

atendimento excelente

Ma boutique

Apr 26, 2024 on Shopify

Raphaël est au top! L'équipe est très réactive, et réponds à nos attente. Merci infiniment

ARONEW

Apr 26, 2024 on Shopify

They are awesome to work with, Olivia helped me with ease and was able to guide me through the process and with all of my questions. Olivia responded quickly and was able to get everything done within 5 mins. I definitely recommend using DSers for Dropshipping. Thanks again! 5 STARS!

Mawda Elegance

Apr 26, 2024 on Shopify

Olivia was very kind and helpful. Thank you,

BluGrin Mart

Apr 26, 2024 on Shopify

just talked to someone named( VIVIAN ) in Daser's help center chat, she talked to me very well and helped me very well she is very helpful and kind , she solved my problems in a few minutes thanks a lot VIVIAN

Estação Varejo

Apr 26, 2024 on Shopify

Excelente suporte!

360Stabilix™

Apr 26, 2024 on Shopify

OLIVIA, very good job, she solved all my doubts, she deserves a promotion, keep it up

Icy Minded

Apr 26, 2024 on Shopify

Amazing service from DSers. Thank you Vivian for solving all our problems in a matter of minutes! Awesome attention.

My Unpack

Apr 26, 2024 on Shopify

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ..

Wisebox

Apr 26, 2024 on Shopify

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

William-Wangen

Apr 26, 2024 on Shopify

Great product and service!

Little Lumina

Apr 26, 2024 on Shopify

very fast and competent help. My problem has been solved, I will spend a lot less time on my orders in the future and the customers are happier too. Thank you