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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,343)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Vogue Aura Finds

Apr 17, 2024  on Shopify

Dsers customer service team is amazing, so quick to respond and help sort out the issues. Send step by step help for me to know how to do it myself as well - amazing dropshipping for new starters

AuMiLover

Apr 17, 2024  on Shopify

otimo atendiemnto

Brightlivo

Apr 17, 2024  on Shopify

Tiffany provided me with excellent and fast customer support. She was quick to respond, guided me through the process step by step and quickly resolved my issue.

Terranet Store

Apr 17, 2024  on Shopify

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

oknbar

Apr 17, 2024  on Shopify

The app is good and support is very helpful and patient

schoppy.ch

Apr 17, 2024  on Shopify

Thank you very much for the help Celia!! =)

MoeMoeKyun

Apr 17, 2024  on Shopify

Great app and thanks Sally for a great customer service.

Gaw-Meow

Apr 17, 2024  on Shopify

The program, super, and the operators too, I had problems with payment, but Lina helped me a lot, the issue was resolved, thank you

Peachy Girls

Apr 17, 2024  on Shopify

Bästa service från Amiee utan henne hade jag aldrig löst mitt problem

INTOLERABILI

Apr 17, 2024  on Shopify

Alice helped me solve a problem that I was struggling with for half a day, literally in two minutes. Thank you very much.

MumBods

Apr 17, 2024  on Shopify

Marry was super helpful when I didn't know what I was doing. She spent nearly the whole day helping me come up with the best plan to move forward.

Shop Kays

Apr 17, 2024  on Shopify

very good

FB - DROP

Apr 16, 2024  on Shopify

Atendimento muito bom!!!

PokeLegacy

Apr 16, 2024  on Shopify

Love the app and has made product selling so much easier for me! Also support is amazing and quick. Was helped by one of the support people named Irene who was a big help.

Global HitS

Apr 16, 2024  on Shopify

MixStore

Apr 16, 2024  on Shopify

super fast support, Aimee helped me a lot, example of professionalism!

SolShine New York Co.

Apr 16, 2024  on Shopify

Chris answered all my questions and explained things clearly. Would highly recommend her service.

Pet Surfer

Apr 16, 2024  on Shopify

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Miyuki Japan Store

Apr 16, 2024  on Shopify

Jully was incredibly prompt in her response and provided exceptionally useful information. I greatly appreciate her assistance!

KewlBloom

Apr 16, 2024  on Shopify

rhimfp was so nice!

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